Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...
Sales jobs in Nairobi. Gross Salary: 40-50k plus Commission, Our client offers online courses. They are looking to hire a Sales Representative who will be responsible for generating revenue through sales and lead generation Key Responsibilities: Lead generation and working with the leads that we have in the database: through various channels such as cold calling, email outreach, social media, and...
Communications job vacancies in Kenya. We are looking for a digital marketing executive. The ideal candidate should be a team player and able to work independently. He/she will play a critical role in SEO, Google Ads, backlinking, content creation and handling all the social media accounts including Google My Business, Facebook, Instagram, LinkedIn, Twitter and YouTube. Supporting the company s o...
Activity Background SoCha is seeking an individual consultant to support USAID/KEA s Health Population and Nutrition Office (HPN) to advance primary healthcare with a focus on preventive and promotive health measures, to achieve UHC. USAID/KEA support will improve the capacity of the State Department for Public Health and Professional Standards in the Ministry of Health (MOH) to engage effectivel...
Job Purpose:We're are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basis.You'll be pivotal in delivering outstanding customer service, overseeing inventory, merchandising products, addressing sales queries, and, maintaining the overall organization and appearance of the store. In...
Company: Kaluari Job Title: Digital Marketing Executive Industry: IT Location: Nairobi We are looking for a digital marketing executive. The ideal candidate should be a team player and able to work independently. He/she will play a critical role in SEO, Google Ads, backlinking, content creation and handling all the social media accounts including Google My Business, Facebook, Instagram, LinkedIn,...
Main ResponsibilitiesWorking closely with other Journalists in the service, the successful candidate will create content for a variety of broadcast and digital media platforms, in multiple formats including text, audio and/or video. You will use your knowledge of the digital media market to produce interesting news and feature contents for our website and social media platforms. You will work acr...
Job Purpose:We're are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basis.You'll be pivotal in delivering outstanding customer service, overseeing inventory, merchandising products, addressing sales queries, and, maintaining the overall organization and appearance of the store. In...
The BBC World Service is the world s largest international broadcaster, broadcasting radio and television news, speech and discussions in 29 languages to many parts of the world on analogue and digital shortwave platforms, Internet streaming, podcasting, satellite, FM and MW relays. Main Responsibilities Working closely with other Journalists in the service, the successful candidate will create c...
Customer Service Representative ( E- Commerce ) - Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best ...
Job Summary: CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabo...
Main ResponsibilitiesWorking closely with other Journalists in the service, the successful candidate will create content for a variety of broadcast and digital media platforms, in multiple formats including audio and video. You will use your knowledge of the digital media market to produce interesting news content for our website and social media platforms. You will work across all BBC Afaan Orom...
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Job Purpose: We re are seeking for a passionate and dedicated Customer Servi...
Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...
JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...
JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...
Our client who is in the hotel industry is seeking to recruit a qualified Front Office Executive/ Receptionist who is good in sales, customer service, digital marketing, negotiation and tele-sales. The qualified candidate should be presentable, creative, smart, outspoken with good command of English and very confident. Salary: 25,000ResponsibilitiesGreet and welcome guests at the hotel.Answer que...
Job PurposeThe Communication and Marketing officer will work closely with the Policy, Research and Partnerships Manager to market and communicate IEK events and activities in a timely and effective manner. The role will also support the membership team and work on partnership projects on resource mobilization and advocacy activities.Key ResponsibilitiesCommunication (50%)Executing the IEK Communi...
Minimum qualifications:Bachelor's degree or equivalent practical experience.Candidates will typically have 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.Experience working with dashboards, SQL, measurement, and attribution in order to build sales and marketing strategies.Ability to communicate in English fluently in ord...
Digital Journalist at BBC World Service
MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Summary Our client who is in the hotel industry is seeking to recruit a qualified Front Office Executive/ Receptionist who is good in sales, customer service, digital marketing, negotiation and tele-sales. The qualified cand...
Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...