desk analyst

Madison Group Limited operates through two insurance subsidiaries in Life and General Businesses and an Investment management subsidiary, all based at the Group Headquarters in Upper Hill, Madison House, Nairobi. Key Responsibilities Reporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks; Provide first-line technical support and troubleshootin...

Key ResponsibilitiesReporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks;Provide first-line technical support and troubleshooting assistance to internal staff regarding hardware, software, network, and other ICT-related issues.Diagnose and resolve technical problems and escalating complex issues to the appropriate teams when necessary.Catego...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

IT Jobs In Kenya. Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory s Global IT Team. This team provides IT support services to all end users across the glo...

About the roleWe are looking for an enthusiastic Research Analyst - Gender and Inclusion to join our highly dynamic and growing team. The ideal candidate will be proactive and committed to producing sound, objective research and analysis, as well as contributing to evaluations with a significant gender component, gender mainstreaming strategy development and gender training for our clients.In the...

Bodhi Global Analysis is an international development consultancy specialising in political economy analysis, conflict analysis, and gender and inclusion. Bodhi Global Analysis is a UK based international development research consultancy firm, with a subsidiary in Nairobi. About the role We are looking for an enthusiastic Research Analyst Gender and Inclusion to join our highly dynamic and growin...

ABOUT VILLAGEREACH VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care . This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with ...

JOB PURPOSE IT Service Desk function acts as a single point of contact between IT department and the business units for all incidents, service requests, change notifications and any other necessary communications. The Service Desk Analyst will report to the Client Services Manager IT, and will work closely with other members of the IT department to support all end users (Head Office Staff and bra...

Job Highlight: In this role, you will be based in Nairobi office and provide Tier I & Tier II support in a high volume capacity responding to calls among a small team. You will be supported by the Global IT Team. You will report to the IT Technical Manager and to the WRI Africa Director of Finance and Operations. What will you do: Escalate priority support issues to senior staff or corporate tech...

Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...

The ideal candidate will be a motivated self-starter with experience collecting, managing, and analyzing complex data sets to develop insights and measure both our social and environmental impact. This is a unique and exciting opportunity to support the Impact function in a fast-growing and far-reaching social enterprise. The ideal candidate will be highly analytical and have the ability to commu...

ROLE PURPOSE: As a member of the Global IT team and reporting to the Combined Apps Team Lead, the post-holder will be one of a dynamic team supporting a range of critical global SCI/SCA applications. The role will provide L2 service and administration for the data-gathering applications Kobo Toolbox and CommCare. Additionally, the role holder will have the opportunity to engage with and provide s...

CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. Summary This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a ...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE IT Service Desk...

Sama formerly known as Samasource is a training-data company, focusing on annotating data for artificial intelligence algorithms. The company offers image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, augmented reality, virtual reality, biotechnology, agriculture, manufacturing, and e-commerce. Sama s mission is to...

The World Resources Institute is a global research non-profit organization that was established in 1982 with funding from the MacArthur Foundation under the leadership of James Gustave Speth. WRI is a global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. Job Highlight: In this role, you will be based in Nairobi office...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries ROLE PURPOSE: As a member of the Global IT team and reporting to the Combined Apps Team Lead, the post-holder will be one of a dynamic team supporting a range of critical global SCI/SC...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The Analyst is tasked withsupporting GlobalDistribution Systems, Central Reservations System (Altea) andother RevenueManagement sys...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s. As the leading multi-media house in the East African region, it has print as well as electronic media and the Internet which attracts a regular readership quite unparalleled in t...

We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission To supervise all front office personnel directly and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budgets for t...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

The Nation Media Group (NMG) founded by His Highness the Aga Khan in 1959 has become the largest independent media house in East and Central Africa. It has been quoted on the Nairobi Stock Exchange since the early 1970s. As the leading multi-media house in the East African region, it has print as well as electronic media and the Internet which attracts a regular readership quite unparalleled in t...

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: To lead and provide high quality operational and technical application and systems support to Save the Children International s customers and internal business functions....