Job Purpose:We're are seeking for a passionate and dedicated Customer Service Representative to join our team, contributing to the smooth running of our online gift shop on a day-to-day basis.You'll be pivotal in delivering outstanding customer service, overseeing inventory, merchandising products, addressing sales queries, and, maintaining the overall organization and appearance of the store. In...
Background Adam Smith International (ASI) is a global advisory company that works locally to transform lives by making economies stronger, societies more stable, and governments more effective. We work on behalf of governments, foundations and companies that share our ambition to take on the big challenges facing the world. They come to us to develop strategies and to design, deliver and evaluate...
Customer Service Representative ( E- Commerce ) - Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best ...
Job Description Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handle escalated client concerns or issues effectively and in a timely manner. Team Supervision: Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smoo...
Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...
JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...
Service Delivery Manager
Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each stakeholder group ...
Key Responsibilities:Direct Customer Care:Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally.Handle escalated client concerns or issues effectively and in a timely manner.Team Supervision:Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smooth day-to-day operati...
Engineering job vacancies in Kenya. BasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing matatu owners with a cost effective electric alternative to diesel. To offer the most cost-effective vehicles possible, BasiGo is locally assembling state-of-the-art electric buses from CKD kits in partnership with a local contract vehicle assemblers in Kenya...
Role Purpose:The Senior Project Manager for the Shared Services for CRM Project sits within the Project and Change Management Team that is part of the Transformation Delivery Department within Save the Children International. This team is responsible for managing the change management activities and deployment of projects into 60 Country and Regional offices and 29 Member organisations. We suppor...
We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Job Purpose: We re are seeking for a passionate and dedicated Customer Servi...
Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...
Job Purpose The Accounts Assistant Receivables will work closely with the Finance and Administration Manager to enable service delivery to members in an efficient and timely manner. The Position will be responsible in processing, tracking, and recording payments in an accurate, efficient, and timely manner in line with the established guidelines. Key Responsibilities Maintain and update the Membe...
MCPB/04/2024/224Duties and Responsibilities:General administration in respect of the budget of the assigned County Department.Provision of strategic policy direction for the effective delivery of services by the department.Development and implementation of county strategic plans and sector development plans.Ensuring promotion and compliance with National Values and Principles of Governance as out...
MCPB/04/2024/223Duties and Responsibilities:General administration in respect to the budget of the assigned County Department.Provision of strategic policy direction for the effective delivery of services by the department.Development and implementation of county strategic plans and sector development plans.Ensuring promotion and compliance with National Values and Principles of Governance as out...
At Astradental Services, we provide world-class quality dental services to the widest population at an affordable cost, train others to grow and support the vision, and manufacture quality affordable dental materials Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handl...
Machakos County, nicknamed Macha, was the first capital city of Kenya and is now an administrative county in Kenya. Machakos is made up of eight (8) constituencies including Machakos Town, Mavoko, Masinga, Yatta, Kangundo, Kathiani, Matungulu, and Mwala. Machakos Town is the administrative capital of the County MCPB/04/2024/223 Duties and Responsibilities: General administration in respect to the...
Machakos County, nicknamed Macha, was the first capital city of Kenya and is now an administrative county in Kenya. Machakos is made up of eight (8) constituencies including Machakos Town, Mavoko, Masinga, Yatta, Kangundo, Kathiani, Matungulu, and Mwala. Machakos Town is the administrative capital of the County MCPB/04/2024/224 Duties and Responsibilities: General administration in respect of the...
About the Firm CrossBoundary Group is a mission-driven investment and advisory firm that unlocks the power of capital for sustainable growth and strong returns in underserved markets. CrossBoundary Advisory provides transaction and investment advisory services, having developed specialized expertise in unleashing investment across all sectors in these markets. CrossBoundary Advisory has advised o...
Aligned with this purpose, the digital skills and online jobs implementing CBO will play the following roles: review the digital skills training and access to jobs model; and develop and design a cost effective, gender-responsive training model for the project and be a leader in training and supporting Adolescent Girls and Young Women (AGYW) to enter the digital economy. The partner will work in ...
( MCPB/04/2024/222)Duties and Responsibilities:General administration in respect to the budget of the assigned County Department.Provision of strategic policy direction for the effective delivery of services by the department.Development and implementation of county strategic plans and sector development plans.Ensuring promotion and compliance with National Values and Principles of Governance as ...
Job Description Key Roles and Responsibilities: Stakeholder engagement Internal: Client Success, Support Services Function, GDC Service Operations, Client Managers, Project Management, Service Operations Manager, Technical Services Business Units Managers, Finance and GBS Function. External: Clients, suppliers and/ or vendors. Relationship Management Identifies the communications needs of each st...
Duties and ResponsibilitiesOverseeing the development, review and implementation of compliance and performance management policies, strategies, guidelines, procedures and standards;Ensuring the development and review of business processes in selected MDAs and making recommendations for improved service delivery;Coordinating the development and management of an Integrated Performance Management sy...