define it manager

About the RoleThe Associate Director/Director of Impact will lead the development and execution of an impact strategy to enhance the effectiveness, scalability, and sustainability of our work through data-driven monitoring, evaluation, and learning efforts. As both an individual contributor and a team leader, this individual will implement systems and processes that enable our data to be more rel...

Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to you THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICA We are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of...

KEY RESPONSIBILITIES Responsible for the collection and funneling of partnerships and new ventures pitches from internal & external stakeholders; concepts & Ideas collection from customers, employees & partners across the group through both virtual and physical channels. Provide an open web portal for acceptance of innovation suggestions and formal submission of innovation pitches by customers an...

Manage the service function operations while driving focus to enhancing a customer centric culture across the businessLeads and motivates staff and workforce - building a top performing operational team and instilling a culture of accountability, results, and flexibility to meet/exceed customer expectations. Target is to enable managers leading their teams independently, with a high degree of col...

KEY RESPONSIBILITIESResponsible for the collection and funneling of partnerships and new ventures pitches from internal & external stakeholders; concepts & Ideas collection from customers, employees & partners across the group through both virtual and physical channels. Provide an open web portal for acceptance of innovation suggestions and formal submission of innovation pitches by customers and...

PURPOSE AND RESPONSIBILITIES OF THE ASSIGNMENTWith a growing portfolio the Hub is looking for an Innovation Learning Design and Impact Officer to take impact measurement and knowledge sharing to the next level. Reporting to the Sustainable Food Systems Innovation Advisor, you will be spearheading this critical work within the Hub. Entrepreneurial and independent, you will be working with all func...

JOB TITLE: IT MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced IT MANAGER to work in Nairobi, Kenya. DUTIES & RESPONSIBILITIES: The role also ass...

DUTIES & RESPONSIBILITIES:The role also assists the Group IT Manager in managing the IT Infrastructure and operations within the group and is part of the IT Security and IT Committees.Managerial Roles.Manage IT Staff by recruiting, training, coaching & communicating job expectationsProviding direction to IT Team Members and appraising their performance.Identifying opportunities for team training ...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Responsible for the collecti...

Job Description JOB PURPOSE STATEMENT The Senior Manager, UX Design will be responsible for development and improvement of client-centric journeys across Loop DFS channels, ensuring that the experiences are optimized for delivery across channels and meet relevant KPIs. This involves spearheading UX for the organization - driving standards, enabling, empowering and educating UX staff, and stepping...

The Assistant Project Manager will be responsible for overseeing and managing the successful execution of projects. You will collaborate with cross-functional teams, including software engineers, business analysts, and quality assurance professionals, to ensure the timely delivery of high-quality products and projects that meet client requirements and business objectives. ROLES AND RESPONSIBILITI...

The Assistant Project Manager will be responsible for overseeing and managing the successful execution of projects. You will collaborate with cross-functional teams, including software engineers, business analysts, and quality assurance professionals, to ensure the timely delivery of high-quality products and projects that meet client requirements and business objectives.ROLES AND RESPONSIBILITIE...

About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

Founded in 2010, Farsight Africa Group is a leading full-service Pan-African communications company that delivers impactful solutions to companies, governments, development organisations and individuals across East Africa. Given the incessant news cycle in both the traditional and digital media, we believe it is absolutely vital to employ reputation management and strategic communications to furt...

ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.The World Foo...

Job Description JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise ...

JOB PURPOSE STATEMENTThe Senior Manager, UX Design will be responsible for development and improvement of client-centric journeys across Loop DFS' channels, ensuring that the experiences are optimized for delivery across channels and meet relevant KPIs. This involves spearheading UX for the organization - driving standards, enabling, empowering and educating UX staff, and stepping into hands-on s...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. DUTIES & RESPONSIBILITIES: The role also assists the Group IT Manager in managing the IT Infrastructure and operations within the group and is part of the IT Security and IT Committees. Managerial Roles. Manage...

KEY RESPONSIBILITIES: Champion and coordinate business requirements reviews across functional teams and ensures that the business requirements are complete, precise, and testable. Works with project team to define and create overall project test strategy/test plan, plan test schedules or strategies and Identifies test resources, estimates test effort in accordance with project scope or delivery d...

Job Description Role Purpose Overall accountability and co-ordination of NPI/trial delivery and technical support on country level. Lead, grow and shape the local CPD team in East Africa. Together and through this CPD team deliver the CPD ambitions on a local level. Timely and effective planning, execution, analysis and reporting of trials to achieve registrations and launch or develop key produc...

JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support the role of the Specialist - Enterprise ICT Customer Support is to operate day to day support for Managed Security, Cloud & Domain Services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line ICT technical support operations for Enterprise customers and liaise with internal st...

Job Description JOB DESCRIPTION Reporting to the Manager - Enterprise Managed Services Support , the role of the Specialist - Enterprise IoT Customer Support is to operate and day to day support Internet of Things (IoT) services for Enterprise customers. The holder of the position will perform complex EBU 1st and 2nd Line technical support operations for Internet of Things (IoT) services for Ente...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Venture Management Tribe Lead, The Venture Po...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Champion and coordinate bus...