1. The role holder will be required to contact & notify customers of details of their debts. Calling & visiting customers to negotiate payment for overdue accounts /arrange repayment plans/schedules. 2. Sending reminders/follow-ups to customers who are due to make payments. 3. Getting Payment Proposals/Payment Proof from clients and updating our CRM System. 4. Using various professional debt coll...
The Customer Re-engagement Manager will be responsible for building a new team & function within d.light, aimed at re-engaging defaulted customers (PAR180 ). The primary objective of this team will be developing new ways that the company can permanently resolve customer s issues, whether that be Financial Constraint, Technical Challenges or a lack of Willingness to Pay. As you build the Re-engage...
Job OverviewThe Global Practice Lead, Protection **Rule of Law is the organizational leader for Humanitarian Protection , Rights and Rule of Law for the Crisis Response, Recovery and Development (CRRD) department and is a core member of the Violence Prevention and Response Unit's Senior Management team. They are responsible for devising and leading strategies to raise the quality, impact, and sca...
About Kingdom Bank is a subsidiary of the Co-operative Bank of Kenya, following its acquisition of Kingdom Bank in August 2020. We are now part of a Group with over Kes. 457 Billion total assets and Kes 20.7 Billion profit before tax as at 31 December 2019. Reports to: Security Manager Location: Head Office Summary The job holder will assist the bank to provide complete security and safety for al...
Mbuli Holdings Ltd boasts of highly qualified and experienced personnel in the field of credit management and thrives in engaging strategies that suit and adapt to the changing environment. When you do business with us, you are dealing with a company that puts your interest first. Job Purpose Responsible for the management of the designated portfolio of bad debts outsourced to us by our clients w...
Job Description Job Overview The Global Practice Lead, Protection **Rule of Law is the organizational leader for Humanitarian Protection , Rights and Rule of Law for the Crisis Response, Recovery and Development (CRRD) department and is a core member of the Violence Prevention and Response Unit s Senior Management team. They are responsible for devising and leading strategies to raise the quality...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Job Overview The Global Practice Lead, Protection **Rule of Law is the organizational leader for Humanitarian Protection , Rights and Rule of Law for the Crisis Response, Recovery and Development (CRRD) department and is a core member of the Violence Prevention and Response Unit s...
Job OverviewThe Global Practice Lead, Protection Rule of Law is the organizational leader for Humanitarian Protection , Rights and Rule of Law for the Crisis Response, Recovery and Development (CRRD) department and is a core member of the Violence Prevention and Response Unit's Senior Management team. They are responsible for devising and leading strategies to raise the quality, impact, and scale...
Purpose The Debt Recovery Associate maintains a good relationship with the customers and tries to resolve any issues or disputes. The role holder will also be responsible for updating the records of the accounts and following the legal procedures for debt recovery. Primary Responsibilities Monitor, collect and manage problem account portfolio within all customer segments and return the accounts t...
The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Job Overview The Global Practice Lead, Protection Rule of Law is the organizational leader for Humanitarian Protection , Rights and Rule of Law for the Crisis Response, Recovery and Development (CRRD) department and is a core member of the Violence Prevention and Response Unit s S...
Purpose The role holder will be responsible for determining the objectives, strategies and actions that need to be adopted to address business-risk issues, reduce the Bank's risk, and achieve managed exit/recovery solutions so that the bank realises the maximum return in the shortest possible time. Primary Responsibilities Lead detailed negotiations with customers, sometimes in conjunction with R...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The Debt Recovery Associate maintains a good relationship with the customers and tries to resolve any issues or disputes. The role holder will also be responsible for updating the records of the accounts and follo...
AGRA and its Work AGRA is an African-led institution that actively supports the drive towards inclusive agricultural transformation and sustainable food systems. We do this by empowering the continent s 33 million smallholder farming households to transform their agriculture from a struggle to survive to profitable businesses. The continent s farmers regularly face challenges, and we aspire to pr...
AGRA is an African-led institution that actively supports the drive towards inclusive agricultural transformation and sustainable food systems. We do this by empowering the continent s 33 million smallholder farming households to transform their agriculture from a struggle to survive to profitable businesses. The continent s farmers regularly face challenges, and we aspire to provide uniquely Afr...
AGRA is an alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain access to rapidly growing agriculture markets. About Job The Senior Finance Officer, Program Finance is responsible for t...
d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy Job Summary: The Customer Re-engagement Manager w...
Job Description Working closely with the Debt Recovery Manager, the Job holder will ensure focused attention and closely monitor the performance of an assigned portfolio of the written off book within all business segments of the Bank to achieve communicated targets through daily customer engagements. KEY MEASURABLE GOALS Ensure the recoveries against write-offs target is achieved. KEY RESPONSIBI...
Duties of the Role Holder; Role holder will be required to contact & notify customers details of their debts Calling & visiting customers to negotiate payment for overdue accounts /arrange repayment plans/schedules Sending reminders/follow ups to customers who are due to make payments Getting Payment Proposals/Payment Proof from clients and updating in our CRM System. To use various professional ...
Key Responsibilities Keep track of assigned accounts in one's portfolio and ensure proper follow up is done and all interactions with the customer via calls, chats or face to face are keyed in the system. Plan course of action to recover outstanding payments in one's portfolio. Skip trace, locate and contact debtors to inquire of their payment status, collect outstanding amounts or repossess coll...
Centum is East Africa s leading investment company listed on the Nairobi Securities Exchange and Uganda Securities Exchange. We are an investment channel providing investors with access to a portfolio of inaccessible, quality, diversified investments. Principle Accountabilities: The Collections Officer is responsible for all aspects of managing payment collections, recovering arrears, and ensurin...
Job Description Lead detailed negotiations with customers, obtain commitment to implement appropriate strategies and actions to improve Business and Bank risk concerns. Recommend new lending propositions, strategies and actions demonstrating well thought out decisions and judgement for deals within discretion, undertake analysis and recommendations for decision above discretion. Proactively devel...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose: The job holder is responsible for monitoring, collecting, and managing problem account portfolio within all customer segments and return the accounts to performing status, reduce slippage into NPL and/or reco...
General information Join our CFAO MOBILITY Division !MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSComprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. Our Offer includes t...
The overall objective of this role is to ensure the recovery of debts from clients on behalf of the company via inbound and outbound calls. Working closely with the Debt Recovery Manager, the outbound collection agent will ensure focused attention to detail and closely monitor the performance of an assigned portfolio within all business segments of the company to achieve communicated targets thro...