Job Summary Reporting to the Principal Investigator, the successful candidate is required to contribute to recruitment of participants, data collection and follow-up for the IHD research studies. S/he will also be required to lead in the design and development of the study database and data collection tools for the study. S/he will also be the point person in interactions with AKU ICT team, data ...
Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Job Summary Reporting to the Principal Investigator, the successful candidate i...
Job Description About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at l...
Purpose/MissionThe Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and follow ...
About the role This role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at least 100 custome...
About the roleThis role is the direct contact between Turaco and its customers. The Contact Center associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Contact Center associate will also upsell and cross-sell other products that are useful to the customer.Roles and responsibilitiesTelesalesEngage at least 100 customers d...
ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationship...
Key ResponsibilitiesThe post holder will be required to deliver on the following areas:During his/her visit, act as the first and final point of contact for clients visiting MSK centres.Through sampling, assess for completeness in data entry while capturing client data i.e., referral source,consent for feedbackReconciling services offered to MSK clients as recorded in the client registration card...
Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world Key Responsibilities The post holder will be required to deliver on the following areas: During his/her visit, act as the first and final point of contact for clients visiting MSK centres. Through sampling, assess for completeness in data...
We are seeking to recruit the Roving Cashier who will be reporting to and working with the Centre Channel Lead. The holder of this position will assist MSK Programmes department to achieve effective centers monitoring through real time analysis and reporting of service income, client conversions, inventory management and implementation of quality action plans including client centeredness. He/she...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
We are a one-stop resource cum enterprise center based in Kisumu West along Kisumu Busia road. Our key enterprise is aquaculture farming. However, to optimize on this, we have intergrated our fish farm with both poultry and crop farming where we mainly practice horticulture farming. In this model, we are able to work and partner with several farmers for mutual beneft. In the process of production...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The job holder will implement a process that will identify and develop the capabilit...
About the role The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon support for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
Qualifications At least a Diploma in Business related course. Strong verbal and written communication skills to handle inquiries and provide information. Familiarity with communication tools and systems used in a command center setting. Accurate data entry and thorough documentation. Understanding of sales strategies, negotiation skills, and closing techniques. Ability to conduct market research ...
Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly Qualifications At least a Diploma in Business related course. Strong verbal and written communication skills to handle inquiries and provide...
About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
About The JobReporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You will...
About The Job Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Director, Service Delivery, you will lead in building new capabilities and developing growth plans. You wil...
Kenya Marine Center is a professional live ornamental fish exporter committed to supply the best quality fishes with the most seamless customer support experience. Summary We are looking for a competitive and trustworthy Accounts Assistant who will be responsible for providing support to the Finance Manager in the maintenance of accurate accounts, as per approved policies and procedures. Duties a...
The Lutheran World Federation (LWF; German: Lutherischer Weltbund) is a global communion .The Department for World Service is the LWF s humanitarian arm. It has programmes in 32 countries. The LWF is a member of ACT Alliance. Summary The Kakuma reception center Data Clerk will be based in Kakuma will be responsible for Records, maintains and analysis data on Refugees and asylum seekers using the ...
ResponsibilitiesResponsible for the reception and processing of clients attending the UN Recreation Center (UNRC).Register all clients entering and signing for membership at the UNRC.Attend to membership queries, respond, and screen telephone inquiries.Assisting and providing guidance to applicants in the processing of membership applications. Act as the focal point for all general information on...
Background: The Center for International Health, Education, and Biosecurity (CIHEB) Kenya is a local non-governmental organization collaborating with the Ministry of Health and County Health Management Teams to strengthen health systems for improved quality of healthcare in Kenya. CIHEB-Kenya is collaborating with the county governments of Mombasa, Kilifi, Kwale, Taita Taveta, Machakos, Makueni, ...
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