cv format for operations manager

YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...

About the role This strategic role will be the interface between our business and the key internal and external stakeholders. These stakeholders include government officials, driver partners, the local operations team, country and regional management, and HQ teams (ie Growth Analytics, Expansion, Global Operations, Marketing, Product, Regulatory, CS). This is a critical, impactful and highly rewa...

The Offer Fantastic work culture Attractive Salary & Benefits A role that offers a breadth of learning opportunities The Job You will be responsible for : Partnering with key stakeholders in the business to identify, assess and mitigate operational risks. Evaluating the effectiveness of internal controls and suggesting improvements. Analysing risk incidents and performing Root Cause Analysis to i...

About the Job:You will work within the support function of the Global Service Delivery teams in East Africa as part of our Operations department.As the Senior Manager of Operations, you will lead and support formulating overall company strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our p...

CHARLESON creative agency helps top brands thrive by telling captivating stories to connect them with their target audience. We integrate creativity and modern communication strategies to create a worthwhile marketing experience for brands. At CHARLESON, we take pride in developing exemplary marketing strategies for your brand to keep you both focused and aligned. We ensure that your brand is mor...

Job Description Management and Control of all activities included in the O2C/P2P/R2R/MDM streams to ensure completeness, accuracy, and timeliness. O2C activities include Credit Management, Revenue Recognition, Cash Allocation, Month End Closing and Collections. P2P activities include Invoice Processing, Payments, Travel &Expenses, Purchase Order Processing and Month End Closing R2R activities inc...

Craydel is Africa s largest higher education platform, helping students search, get matched and enrolled to top Universities across the world! We leverage on technology, to disrupt the study abroad industry that is currently fragmented, unorganized and at often misguided by financial incentives rather than student outcomes. About the Role Craydel is seeking an Operations Manager responsible for t...

Role DescriptionThis is a full-time on-site role as an Operations Manager located in Nairobi County, Kenya. The Operations Manager will be responsible for the day-to-day operations management of the company, including managing logistics, booking accommodation, managing customer service, and ensuring the quality and execution of tours. The Operations Manager will also be responsible for developing...