Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Customer Support Specialist jobs

Digital Support Specialist

Nairobi

    Job Description Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects. Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes. Work closely with IT Security t...

    2 days agoelevolt.co.ke
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    Digital Support Specialist

    KCB Group - Nairobi

      Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to ensure that the ...

      1 day agofuzu.com
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      Integrations Support Specialist, Enterprise Systems

      Nairobi

        KEY RESPONSIBILITIES: Work with the technology integration teams to provide exceptional integration support. Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support. Collaborate with the bank's technology and operations teams, development teams...

        2 days agoelevolt.co.ke
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        New

        Integrations Support Specialist, Enterprise Systems

        KCB Group - Nairobi

          Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, architecture team, and...

          1 day agofuzu.com
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          Digital Support Specialist At Kcb Bank Kenya

          Kcb Bank Kenya - Nairobi

            Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to ensure that the ...

            4 days agofindojobs.ke
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            Integrations Support Specialist, Enterprise Systems At Kcb Bank Kenya

            Kcb Bank Kenya - Nairobi

              KEY RESPONSIBILITIES:Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, a...

              4 days agofindojobs.ke
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              KCB Bank Digital Support Specialist Job

              Esther N -

                Job Description Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects. Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes. Work closely The post KCB Bank ...

                4 days agocareerpointkenya.co.ke
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                Digital Support Specialist at KCB Bank Kenya

                Galana Oil Kenya - Nairobi

                  Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

                  5 days agomyjobmag.com
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                  Integrations Support Specialist, Enterprise Systems at KCB Bank Kenya

                  Family Bank - Nairobi

                    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

                    5 days agomyjobmag.com
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                    Digital Support Specialist At Kcb Bank Kenya

                    Kcb Bank Kenya - Nairobi

                      Job DescriptionProvide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to e...

                      5 days agofindojobs.ke
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                      Integrations Support Specialist, Enterprise Systems At Kcb Bank Kenya

                      Kcb Bank Kenya - Nairobi

                        KEY RESPONSIBILITIES:Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, a...

                        5 days agofindojobs.ke
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                        Digital Support Specialist at KCB Bank Kenya

                        KCB Bank Kenya - Nairobi

                          Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. About Job Provide technical support for existing ...

                          6 days agojobwebkenya.com
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                          Integrations Support Specialist, Enterprise Systems at KCB Bank Kenya

                          KCB Bank Kenya - Nairobi

                            Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Work with the technology in...

                            6 days agojobwebkenya.com
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                            Agency Support Specialist

                            KCB Group - Nairobi

                              Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution.Delivering business quality solutions by ensuring that they are well tested and are rolled ou...

                              9 days agofuzu.com
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                              Program Support Specialist

                              Nairobi

                                We are seeking a highly organized and versatile individual to join our team. As a Program Support Specialist, you will play a key role in supporting various aspects of our organization, including procurement, finance, event coordination, communications, and operations. The ideal candidate is detail-oriented and proactive and possesses excellent communication and multitasking skills. RESPONSIBILIT...

                                9 days agoelevolt.co.ke
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                                Agency Support Specialist

                                Nairobi

                                  Job Description Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they are well tested ...

                                  9 days agoelevolt.co.ke
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                                  Agency Support Specialist at KCB Bank Kenya

                                  Jobs in Kenya - Nairobi

                                    Job Description Job Description Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they ...

                                    9 days agokazitoday.com
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                                    Customer Care Executive Job iSON Xperiences Limited - Corporate Staffing Services

                                    iSON Xperiences - Nairobi

                                      iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                                      1 day agocorporatestaffing.co.ke
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                                      Agency Support Specialist at KCB Bank Kenya

                                      KCB Bank Kenya - Nairobi

                                        Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Responsibilities Providing technical 2nd level su...

                                        10 days agojobwebkenya.com
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                                        Customer Care Executive at iSON Xperiences Limited

                                        iSON Xperiences - Nairobi

                                          iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                                          1 day agojobwebkenya.com
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                                          Specialist, Digital & Self Serv Channels

                                          Standard Bank Group - Nairobi

                                            Provide first level support to all users at branch and Head OfficeProvide first level support to all users at Head Office and branchesLog/report/escalate all application faults/incidentsReview fault/incident logs to ascertain and address all system related issuesEnsure all faults/incidents are resolved within agreed SLAS and escalate all high priority incidents to the Team Leader Electronic Banki...

                                            1 day agofuzu.com
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                                            Program Support Specialist

                                            Care - Nairobi

                                              JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

                                              15 days agofindojobs.ke
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                                              Program Support Specialist

                                              Care - Nairobi

                                                JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

                                                15 days agofindojobs.ke
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                                                Specialist, Digital & Self Serv Channels At Standard Bank Group

                                                Standard Bank Group - Nairobi

                                                  Job PurposeTo provide first level user support across all IT Applications at both Branch and Head Office levels. In addition the Applications Support Specialists will monitor performance of IT Applications and escalate high impact issues to the Manager Digital Payments & Self Service Channels. Key ResponsibilitiesProvide first level support to all users at branch and Head OfficeProvide first leve...

                                                  2 days agofindojobs.ke
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