customer support representatives

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

To drive the sales and commercial action plan for the country/territory to deliver the budgeted objectives.To drive the revenue through key trade channels such as consolidator, OTA, SMA channel.To drive the revenue through direct kq.com channel.To drive relevant Sales strategies to deliver revenues and market share from TMC and Corporate Segments, develop new Corp sales leads.To drive government ...

Job DescriptionResponsibilities:Technical support relative to steam boilers;Provide technical support to the sales team during the tendering phase;Develop the the design phase of the project.Steam pipeworkGathering technical information with sales representatives to clarify projects;Assist African sales teams with project delivery;Ensuring that client requirements are fully realized;Maintain regu...

Job DescriptionResponsibilities:Technical support relative to steam boilers;Provide technical support to the sales team during the tendering phase;Develop the the design phase of the project.Steam pipeworkGathering technical information with sales representatives to clarify projects;Assist African sales teams with project delivery;Ensuring that client requirements are fully realized;Maintain regu...

Job Description Responsibilities: Technical support relative to steam boilers; Provide technical support to the sales team during the tendering phase; Develop the the design phase of the project. Steam pipework Gathering technical information with sales representatives to clarify projects; Assist African sales teams with project delivery; Ensuring that client requirements are fully realized; Main...

Bosch has been present in Africa since 1906, at present in ten African countries: South Africa, Egypt, Morocco, Kenya, Angola, Mozambique, Algeria, Nigeria, Ghana and Tunisia. Depending on future business development, the company plans to increase this number in the next years. All four Bosch business sectors Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Techn...

BURNis looking foran Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guidance, and well-being support to effectively carry out their roles and provide exceptional customer service.Duties and ResponsibilitiesDaily agent network management, including calls to agents, interface for sales o...

About the role:The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cust...

Our client, a reputable company in the automotive industry dealing with auto spares and accessories located in Dubai, is currently seeking a dedicated and experienced Sales Manager to join their highly skilled team and is open to recruiting candidates from Kenya with experience in Japanese automotives export procedures.THE JOBAs a Sales Manager, you will be responsible for developing and executin...

Job Description Our client, a reputable company in the automotive industry dealing with auto spares and accessories located in Dubai, is currently seeking a dedicated and experienced Sales Manager to join their highly skilled team and is open to recruiting candidates from Kenya with experience in Japanese automotives export procedures. THE JOB As a Sales Manager, you will be responsible for devel...

Job Description About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer ch...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: The Customer Service Supervisor role holder is a dynamic and res...

About SunCulture: Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar i...

CAREEROPTIONS AFRICA GROUP AUTOMOTIVESALES MANAGER_DUBAI. BackgroundInformation Career Options AfricaGroup is a HR Consultancy firm specialized in Recruitment, HR outsourcing andImmigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda,Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and SouthSudan. Our client, a reputablecompany in the automotive industry de...

Mission Statement for the Role:Run a highly efficient and super motivated territory sales team to exceed targets in the designated territory and deliver month in month out. Overall Responsibility:Building, hiring, supervising and organising a territory wide Field Sales team, comprising Field Sales Representatives and Trainees. In-charge of developing and deploying profitable acquisition strategie...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

As a medical sales representative you will sell Physiotherapy and Orthopedic products which includes both consumables and machines to a variety of customers including hospitals, doctors, pharmacies, medical institutions and medical NGOs. You will work strategically to increase the products awareness and the company's medical products. You will be allocated a specific geographical area, often call...

Mission Statement for the Role:Run a highly efficient and super motivated territory sales team to exceed targets in the designated territory and deliver month in month out. Overall Responsibility:Building, hiring, supervising and organising a territory wide Field Sales team, comprising Field Sales Representatives and Trainees . In-charge of developing and deploying profitable acquisition strategi...

As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...

About the JobOffer support to customers who have questions, concerns, problems.Duties & ResponsibilitiesRespond to customer enquiries in person, by phone and online helpfully and promptly.Take responsibility for solving customer issues and make sure they are resolved promptly.Maintain record of customer communications in CRM and other systems.Acknowledge and resolve customer complains.Process ord...