customer support position

The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business Development (BD) processes. Your efforts will be instrumental in coordinating projects, managing resources, and providing administrative and technical support throughout the sales lifecycle. This is a fu...

Job Summary:The Customer Relationship Officer (Inbound Inquiries) is responsible for managing inbound inquiries from various channels including but not limited to chats, Social media, WhatsApp, incoming calls, and leads generated from campaigns. The role involves processing inbound leads as well as following up on leads for conversion. The Customer Relationship Officer plays a critical role in pr...

Job DescriptionIn this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectivelyDutiesDiagnose and solve customer problemCommunicate effectively via email and chat in fluent EnglishCoordinate effectively with peers and your managerContribute to a high-performance and friendly workplace cultu...

JOB DESCRIPTIONMAJOR RESPONSIBILITIES:The Regional Office Driver is responsible for providing driving and chauffeur duties to assigned staff/guests of IUCN Regional Office. S/he ensures the highest standards of discretion and integrity, sense of responsibility, excellent knowledge of protocol and security issues. The Regional Office Driver also demonstrates a client-oriented approach, courtesy, t...

Job Description In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer problem Communicate effectively via email and chat in fluent English Coordinate effectively with peers and your manager Contribute to a high-performance and friendly workplace...

The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations Summary The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business ...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Summary The senior IT Desktop support specialist will support and maintain organizational computer systems, desktops, and peripherals. That includes install...

To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...

The International Union for Conservation of Nature (IUCN) is a membership Union uniquely composed of both government and civil society organisations. It provides public, private and non-governmental organisations with the knowledge and tools that enable human progress, economic development and nature conservation to take place together. MAJOR RESPONSIBILITIES: The Regional Office Driver is respon...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...

General information Join our CFAO MOBILITY Division !MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALSComprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance. Our Offer includes t...

Play a key role as a member of the collections team to ensure collections targets are metPrimary responsibility is the collection of an outstanding debt within agreed deadlinesSupport weekly communication strategies (emails, calls, etc.) to manage and assist in collecting delinquent debtorsEnsure customer queries are responded to within agreed timelinesEnsure records of customer interactions, com...

JOB PURPOSE STATEMENTThe purpose of this role is providing day to day support, working on deployments, customization and integration of all CRM Services, SharePoint, Microsoft Power Apps, Power Automation, Data Integration (ETL) and web development whilst driving ongoing improvements. The role holder will also be responsible for ensuring they follow best practices and driving continuous service i...

ABOUT THE ROLEKey responsibilities for the role include:Collections & Customer engagementPlay a key role as a member of the collections team to ensure collections targets are metPrimary responsibility is the collection of an outstanding debt within agreed deadlinesSupport weekly communication strategies (emails, calls, etc.) to manage and assist in collecting delinquent debtorsEnsure customer que...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

Nova Pioneer Education Group is a Pan-African independent school network offering preschool through secondary education for students from ages 3 through 19. We prepare the next generation of leaders and innovators through world-class teaching methods with an emphasis on 21st century skills Key responsibilities for the role include: Collections & Customer engagement Play a key role as a member of ...

Duties and ResponsibilitiesLearn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experienceShare the Values of Integrity, Respect, Innovation, Professionalism and Commitment and apply them on his/her daily working and personal lifeUnderstand in deep the assigned role and provide his/her best effort to fulfil th...

IT jobs in Nairobi. The African Population and Health Research Center (APHRC) is a premier research-to-policy institution, generating evidence, strengthening research and related capacity in the African research and development ecosystem, and engaging policy to inform action on health and development. The Center is Africa-based and African-led, with its headquarters in Nairobi, Kenya, and a West ...

Job Description About Dynamic Freelancer: Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency visas to health insurance and invoicing services, we offer a comprehensive suite of services tailored to our clients' unique needs. With a steadfast commitment to excellence and custome...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

JOB TITLE GERMAN SPEAKING CALL CENTER AGENTS NATURE OF JOB FULL TIME INDUSTRY CALL CENTER SALARY KSH 80,000 JOB LOCATIONS NAIROBI Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/her ability to deliver an outstanding customer experience Share the Values of Integrity, Respect, Innovation, Professionalism and Commitment and ap...

About Dynamic Freelancer:Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency visas to health insurance and invoicing services, we offer a comprehensive suite of services tailored to our clients' unique needs. With a steadfast commitment to excellence and customer satisfaction, D...

Plan and deliver high quality on-site and remote trainings to customers to instruct them on newly installed Varian Business products, upgrades to existing systems, or for other product developments.Train, counsel, and support customers in adapting their work procedures and propose new approaches following the installation or implementation of new or upgraded Varian Business products.Travel and tr...