Customer Support Engineer jobs

The Dedicated Solutions Support Engineer specializes in advanced troubleshooting, maintenance, as well as proactive & reactive support for Enterprise Clients and acts as an advocate for clients needs.This role provides a single point of accountability and problem resolution, proactive management and support, and well-coordinated technical recommendations that delivers outcomes that are optimized ...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Engineering Lead Service Availability, the po...

JOB DESCRIPTIONReporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. RESPONSIBIL...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Summary The Support Engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with groups in sales, R&D, 3rd party suppliers and local authorities. As there are ...

Job PurposeThe Communication and Marketing officer will work closely with the Policy, Research and Partnerships Manager to market and communicate IEK events and activities in a timely and effective manner. The role will also support the membership team and work on partnership projects on resource mobilization and advocacy activities.Key ResponsibilitiesCommunication (50%)Executing the IEK Communi...

Role Purpose:This role will be responsible for supporting the design and development of renewable energy systems, analyzing and evaluating performance data, and managing system installation projects. The ideal candidate must possess a solid technical background in renewable energy systems and have the ability to work both independently and as part of a team.Key Responsibilities:Conduct research a...

We provide our clients with a reliable, fast, omni-channel messaging platform for all their mobile and web based communication requirements. Role Purpose: This role will be responsible for supporting the design and development of renewable energy systems, analyzing and evaluating performance data, and managing system installation projects. The ideal candidate must possess a solid technical backgr...

Key Roles and Responsibilities:-New product developmentRapid prototyping of equipment and software systemsProduct performance verification and validation.Provide technical support for field teams in electricals, instrumentation, control, automation, and renewable energy systems.Configuration and deployment of equipment monitoring solutions including IoT, SCADA and BMS.Track and document operation...

Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...

Job Purpose The accountant Mhandisi Sacco will be responsible for the day-to-day coordination of the Sacco s Finance and Accounting operations. The position holder will also assist the Finance department in ensuring the strategic component as the Sacco thrives are they seeks to go to the next level. Key Responsibilities Maintain and update the Members accounts Issue receipts for cash or cheques r...

Reporting to the Engineering Lead Service Availability, the position holder will be tasked with monitoring & Observability and improving the operational aspects of all systems in scope within DIT. Drive automation and Dev-ops across the different domains. Foster service monitoring through proactive initiatives like AIOPs, machine learning among other available channels. Responsibilities Proactive...

Job Purpose The Accounts Assistant Receivables will work closely with the Finance and Administration Manager to enable service delivery to members in an efficient and timely manner. The Position will be responsible in processing, tracking, and recording payments in an accurate, efficient, and timely manner in line with the established guidelines. Key Responsibilities Maintain and update the Membe...

What we are looking for We are seeking a highly motivated and technical implementation engineer to join our dynamic team. As an implementation engineer you will play a critical role in ensuring our customers' success by implementing our software solutions that address their specific last mile delivery challenges. You will work closely with our customers such as Naivas, EABL, Kingsmil, G4S, teach ...

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment. Key Roles and Responsibilities:- New product development Rapid prototyping of equipment and software systems Product perf...

As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom's and its affiliates' multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cu...

JOB DESCRIPTIONAs a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom's and its affiliates' multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated...

Role OverviewWe are looking for an experienced Senior Android Engineer to join our Engineering team, joining a newly formed, mobile-focussed, competency area. In this role, you will be responsible for the setting and implementing of standards to enable the efficient delivery of high-quality mobile applications. You will be an integral member of a high-performing and cross-functional team, and wil...

Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...

Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...

Businesses today are adopting the cloud for improved services to their customers. Our purpose is to guide companies on that journey to drive the adoption of DevSecOps so that our clients can remain ahead of the curve. Role Overview We are looking for an experienced Senior Android Engineer to join our Engineering team, joining a newly formed, mobile-focussed, competency area. In this role, you wil...

Job descriptionProviding quality services and support to all clients from site surveys, delivery, technical advice and after sales service.Managing teams at site and work schedulingDesigning and preparation of solar projects proposal in response to customer requirements.Carrying out technical service visits and provision of technical support as required.Building and nurturing relationships with s...

As a Customer Support Engineer, you will be primarily responsible for monitoring, maintaining, and troubleshooting Tatu Telecom s and its affiliates multiservice network infrastructure and implementing changes, such as provisioning, suspension, reactivation, and termination of circuits, in response to user requests and project work. You will also be required to deal with escalated issues from cus...

Design: Design, Plans and optimization of wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency planning, parameter definition and ancillary equipment. Timely and accurate release of nominal, redesigns and integration parameters. Participate in MSVs, SAVs and IBS survey visits;Frequency Retunes: Continuously re...