Customer Success Manager jobs in Nairobi

R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...

Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...

d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...

Since our founding in 1994, Future Group has embarked on a remarkable journey to become a global leader in the translation and localization industry. At Future Group, we take pride in our ability to consistently exceed our clients' expectations by delivering high-quality, tailored solutions that drive their success in international markets. Boost Your Career as a Business Development Executive wi...

Duties and ResponsibilitiesDevelop and implement strategic sales plans to achieve company sales targets and objectives.Lead and motivate the sales team to meet and exceed sales targets through effective coaching, mentoring, and performance management.Identify new business opportunities and develop relationships with corporate clients to expand the company's customer base.Build and maintain strong...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

Your mission at Sistema.bio:The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams t...

Build cloud sales opportunities across our portfolio, selling the value of Oracle solutions. Promote Oracle products to customers and to cloud sales partnersCollaborate with our partners to drive sales across our wide tech portfolioDevelop sales plans, competitive information, and regional success storiesMeet with senior customer contacts to build lasting relationshipsUse your tech expertise to b...

This role will be responsible for building on our strategy to partner with expert content providers. Moringa is expanding our product portfolio for both B2C and B2B customers. This is an exciting new role created for someone who can drive end to end Product Management to enable Moringa to scale to the next level.What you will doCollaborate with the Director of Product to shape the product vision ...

Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills Summary This role will be responsible for building on our strategy to partner with expert content providers. Moringa is expanding our product p...

Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm, improve your energy security, and protect the environment. Transforming your animals manure into resource will provide you with a better quality of life! Your missi...

Duties and ResponsibilitiesProvide leadership and direction to department managers and supervisors, fostering a collaborative and high-performance work environment.Develop and implement operational policies, procedures, and performance standards to achieve organizational goals and objectives.Monitor and evaluate departmental performance, productivity, and efficiency, identifying areas for improve...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio s products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Job Purpose It s the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess what? You can help us fulfil our mission What you ll be doing Work with assigned Account Executive and Account Manager to onboard new Amitruck customers and provide internal and external stakeholders with the proper...

Job PurposeIt's the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess what? You can help us fulfil our mission What you'll be doingWork with assigned Account Executive and Account Manager to onboard new Amitruck customers and provide internal and external stakeholders with the proper g...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

Position OverviewThe sales manager plays a pivotal role in driving revenue growth and expanding market share for our courier company. Responsible for leading the sales team, developing strategic initiatives, and nurturing client relationships. The sales manager is instrumental in achieving company objectives and ensuring customer satisfaction.Key ResponsibilitiesDevelop and Implement Sales Strate...

Job Description Job Purpose: Our customers and employees are extremely excited about the products and features we build. In this role, you'll play a pivotal role in keeping our customer & employee promise alive by partnering cross-functionally to scope multiple projects and work with the tech team to ensure optimized execution and delivery on the product roadmap. Fun Fact: People at Jumba have in...

Speedaf was founded in 2019 as a one-stop door-to-door logistics service provider focused on emerging markets, created with the investment of ZTO as one of the original shareholders. Position Overview The sales manager plays a pivotal role in driving revenue growth and expanding market share for our courier company. Responsible for leading the sales team, developing strategic initiatives, and nur...

What we are looking for We are looking for an exceptional Senior Business Development Manager with a proven experience within the Kenyan market, and excels in operationalizing strategic initiatives to drive business success. The ideal candidate will have extensive experience in sales, trade marketing, distribution, and business development, coupled with a demonstrated ability to support our growt...