customer solutions

ABB is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids serving customers in utilities, industry and transport & infrastructure globally. For more than four decades, ABB is writing the future of industrial digitalization Summary You will also ensure the definition of the business plan, annual marketing plans, and marketing stra...

JOB DESCRIPTIONReporting to the Enterprise Premium Support Manager- the holder of the position will perform complex EBU 1st and 2nd Line technical support operations for global enterprise customers as well as support digital services as per respective portfolio, perform 2nd line support for escalations from the Enterprise Customer Support team and liaise with internal stakeholders and partners to...

You will also ensure the definition of the business plan, annual marketing plans, and marketing strategies according to budget.The role will report to the Market Development Chapter Leader.Your responsibilitiesContributes to local Business Unit/Product Group strategy definition and execution through the analysis and identification of new markets, segments and/or product solutions.Analyzes custome...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions Salary RangeKSh 50,000 KSh 100,000/month Duties and Responsibilities Learn with passion and diligence new business scenarios and process to constantly improve his/...

Duties and ResponsibilitiesAs Executive Assistant Acts as the administrative point of contact Maintains customer confidence and protects operations by keeping information confidential Provide assistance to other departments on business writing and other presentations Prepares correspondences, reports and materialsAssistant Business DevelopmentAssist with establishing new business relations with c...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About The Role Reporting to the Regional Sales Manager with a dotted reporting l...

Key Responsibilities:Engage with customers to understand their furniture needs and preferencesShowcase our extensive range of furniture products and assist customers in making informed purchasing decisionsProvide excellent customer service before, during, and after the saleMeet and exceed sales targets and KPIsBuild and maintain strong relationships with customers to ensure repeat business and re...

The Dispatch Associate is instrumental in ensuring the seamless delivery of customer orders. Their responsibilities encompass accurate order processing, efficient dispatch coordination, and exceptional customer service. The dispatch associate will process orders, manage deliveries, track shipments, and address any delivery issues while adhering to company protocols. The ideal candidate is a probl...

JOB SUMMARY:Responsible for managing digital projects and initiatives of digital channels Mobile Banking, Online Banking, Digital Acquisition, Mobile Agency banking and related technologies and ensure provision of optimum functioning and availability of services to meeting customer needs.KEY RESPONSIBILITIES:To ensure full availability (24/7) of the Digital channels in line with the IT policy, pr...

JOB SUMMARY: Responsible for managing digital projects and initiatives of digital channels Mobile Banking, Online Banking, Digital Acquisition, Mobile Agency banking and related technologies and ensure provision of optimum functioning and availability of services to meeting customer needs. KEY RESPONSIBILITIES: To ensure full availability (24/7) of the Digital channels in line with the IT policy,...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. We are the partner that understands your needs, recruits 'best-in-class talent and counsel you towards a successful conclusion to the search process.Roles Developing sales strategies- c...

Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle Roles Developing sales strategies- create and implement sales plans to meet revenue targets. Building and managing sales team-Recruit, Train and manage the sales team. Customer relations...

Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...

About the role:As a Reconciliation Specialist, you will spearhead customer onboarding initiatives, utilizing your technical proficiency to implement and configure our reconciliation solutions. This position demands an in-depth understanding of the reconciliation industry and a demonstrated history of success in technical implementation roles.ResponsibilitiesSystem Accuracy and Timeliness:Collabor...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Warehouse Supervisor. JOB PURPOSE As a Warehouse Supervisor, you will be responsible for ensuring the seamless installation, validation, and maintenance of parts and components on our engineering ...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

Are you a young, experienced and self-driven individual with ability to curate awesome experiences for clients in possession of the following qualifications?

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary Working closely with the Regional Business Manager, and Senior Management, manages the Sal...

Credrails is building the open finance rails for Africa by connecting various data sources into a single api for a variety of use cases. About the role: As a Reconciliation Specialist, you will spearhead customer onboarding initiatives, utilizing your technical proficiency to implement and configure our reconciliation solutions. This position demands an in-depth understanding of the reconciliatio...

The RD& A Scientist will lead a product development team within a EUM that is responsible for delivering the new business strategy by driving development and innovation of new products. Have the ability to drive change and progress in the region and connecting the region to the rest of the global organisation.Build strong customer relationships and driving customer centric solutions by seeing ahe...

At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business.Roles & Responsibilities: Strategy Development: Develop and implement strategic initiatives to drive business growth and achieve retail banking objectives in alignment with overall corporate goals. Leadership and Team Mana...

We create chemistry for a sustainable future In line with our corporate purpose, around 113,000 employees contribute to the success of our customers in nearly all sectors and almost every country in the world. Our broad portfolio ranges from chemicals, plastics, performance products and crop protection products to oil and gas Responsibilities The successful incumbent will be responsible for drivi...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

Customer Service Representative - IT Outreach Specialist Location: Remote | Job Type: Full-time About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professi...