customer services advisor jobs

Locate available flights; Check on best connections if more than one flight is involved, determine fare costs to maximize on revenue while helping passengers to save.Help customers find the right itinerary that fit their needs; apply upgrades on additional costs to generate more revenue.Provide with details and accurate fare quotes to all KQ clients to provide the best applicable fare and generat...

Brief DescriptionReporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.Detailed DescriptionTicketingLocate available flights; Check on best connectio...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...

Simba Corporation is an integrated business group headquartered in Nairobi, Kenya with controlling interests in such diversified fields as motor sales and service, hospitality, investment and financial services. PRIMARY RESPONSIBILITIES Parts Sales Engage in parts sales to new and established customers through the retail counter and various digital platforms (emails, telephone, WhatsApp). Proacti...

Accounting and finance jobs in Kenya. Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to ...

Are you a dynamic, motivated individual looking to carve out a successful career in the financial industry? Look no further! We are currently seeking talented individuals to join our team in a promising Insurance Financial Career Opportunity. Responsibilities As Insurance Financial Advisor you will be responsible for promoting and selling various insurance products to potential clients: Prospecti...

Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers the largest ...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Job Purpose It s the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess what? You can help us fulfil our mission What you ll be doing Work with assigned Account Executive and Account Manager to onboard new Amitruck customers and provide internal and external stakeholders with the proper...

Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. Location: Nairobi, Kenya or Johannesburg, South Africa Geographic area of responsibility: Kenya, Ethiopia, Nigeria and Ghana expanding to Middle East and Africa. Languages: Fluent spoken and written English language capability required SCOPE: Customer facing Has no direct re...

Job PurposeIt's the right moment and the right place for us to make an impact, as logistics and movement across Kenya, the region, continent, and globe is at a record high. And guess what? You can help us fulfil our mission What you'll be doingWork with assigned Account Executive and Account Manager to onboard new Amitruck customers and provide internal and external stakeholders with the proper g...

Position Overview:We are seeking proactive and customer-focused Freelance Support Team Members to join our Sales Team at Nathan Digital Kenya. As a Support Team Member, you will play a crucial role in ensuring our clients receive exceptional service and support throughout their journey with us. This is a remote position with flexible hours, ideal for individuals who are passionate about customer ...

A. ResponsibilitiesThe advisor is responsible forBusiness development support for growth-oriented SMEs with innovativebusiness models contributing to climate change adaptation. Awarenessraising and network building among impact investors for investmentopportunities in the field of adaptation to climate change, including in the water,energy and agriculture sectors.Steeringof multi-stakeholder proc...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...

Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism. Key Responsibilities Customer Experience Available and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and...

Position Overview:Nathan Digital is seeking talented individuals with previous IT industry experience to join our Renewals Freelancing Team in Nairobi, Kenya. As a Renewals Freelancing Team Member, you will play a pivotal role in managing and renewing client contracts, leveraging your IT expertise to ensure seamless transitions and client satisfaction. This position offers the flexibility of free...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client in the Telecommunications sector seeks to recruit a Business Development Advisor; whose main duty will be to develop and maintain excellent relations with new and existing Corporate customers resulting in increased levels of customer retention and growth...

Job PurposeThe role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consistency & professionalism.Key ResponsibilitiesCustomer ExperienceAvailable and able to respond in a prompt, timely, friendly, supportive and helpful manner to all customers who walk into the branch and project a professional, warm and fri...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients Job Purpose The role holder will be responsible for delivering seamless world class customer experience across all customer touch points with utmost level of consist...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose Statement Responsible management, administration and coordination of finance department activities for the subsidiary. These will include continuous development ...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as wel...

Understand customer needs and coordinate with the internal team to ensure customer requests are fulfilled.Result: Complete data about the car and the customer enables the team to fully meet customer expectations.Schedule bookings for maintenance, servicing, or diagnostic inspection for our customers.Result: All customer requests are scheduled with full information in the CRM.Receive all customers...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as well...