customer service train jobs

Founded in 2000 with headquarters in Lagos, Nigeria, Capital Express Assurance has grown over the years to become one of the biggest life insurers in West Africa and has made the extra step to add Eastern Africa region to its global footprint. Operating as Capex Life Assurance in Kenya, we operate as a specialist life insurance company, with our major businesses ordinary life and superannuation c...

About the Client:Our client who is based in Hospitality Industry is seeking a vibrant, aggressive, pro-active Restaurant Supervisor responsible for providing overall leadership to a Restaurant team as a well as supervisory services so as to ensure optimal efficiency of the Restaurant operations.Summary of Duties and ResponsibilitiesEnsure compliance with health, safety, and security regulations a...

Admin jobs. The Operations Assistant is responsible for assisting the Managing Director in running the day-to-day administrative processes of the company. Key Responsibilities Processes and quality control Develop, implement, and review processes, procedures and systems. Ensure all operations are carried on in an appropriate, cost-effective way. Improve operational management systems, processes a...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced store manager. Summary Our client is seeking a highly motivated and ski...

Restaurant Supervisor- Upper Hill Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Cap...

Managing Housekeeping OperationsEnsures guest room status is communicated to the Front Desk in a timely and efficient manner.Works effectively with the Engineering department on guestroom maintenance needs.Supervises the property general cleaning schedule.Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.Inventories stock ...

ResponsibilitiesNew Hire Onboarding and tenured employee upskilling\\'a0\\ * Introducing new hires to the company values, mission, and vision\\'a0\\ * New hire activation through client provided credentials.\\'a0\\ * Set up and maintain training facilities and related training materials.\\'a0\\ * Deliver training to engage and stimulate existing and newly hired employees in a manner that promotes...

A Company in Nairobi in the fuel retailing business is looking to fill the position of Oil Specialist for one of its Petrol Stations. Key Responsibilities: 1. Lubes Dispensation: Dispense Lubricants to customers' vehicles with the correct type and quantity as needed. Ensure compliance with safety standards and regulations during lube dispensation operations. Handle and store lubricant products ac...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Key Responsibilities: Oversee all aspects of day-to-day store operations, ensuring smooth functionin...

Leadership and management of the Country Office Procurement Function (15%)Ensure that CARE Kenya is provided with the procurement management, analysis and support necessary to accomplish its strategic objectives.Lead the procurement department in effective and efficient procurement planning and management of resources.Ensure proper staffing/recruitment to enable the procurement team to manage CAR...

Key ResponsibilitiesReview current customer service processes and collaborate with senior management to decide how existing processes could be improved.Work with new hires to train them on the company's customer service procedures and policies.Implement new training techniques and apply learning structures to training sessions to maximize the benefit of training sessions for new and existing empl...

Torras Digital is a digital agency that equips digital first brands with the right marketing talent, skills and strategies to drive growth into the future. Summary Our client, a business enterprise in the home solutions space, is looking for a retail team lead. This role will be responsible for overseeing the day-to-day operations of the retail department for their home cyber security and heating...

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. Key Responsibilities Review current customer service processes and coll...

JOB SUMMARYThe main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflow...

Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...

Kingfisher Nest Hotel, located in the heart of Westlands, Nairobi, offers the ultimate urban experience with the exceptional facilities and pristine service. Summary As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent custo...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: Ensure timely processing of Trade Finance transactions in line with current policies and procedures and current International Chamber of Commerce guidel...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world. Purpose of the position Responsible for the management of the day-to-day activities of the Workshop Section, controlling the quality of repair...

Duties and ResponsibilitiesTeam Leadership: Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff. Provide guidance, training, and support to ensure a high level of performance and morale.Customer Service: Ensure that all guests receive prompt, friendly, and attentive service. Address any customer concerns or complaints in a professional and timely manner....

1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

Human Capital Synergies (HCS) Africa is a Nairobi (Kenya) based, human resources professional services provider. Its two Directors, Ms. Veronica Anam and Ms Njoki Mwihia jointly hold over 40 years of combined experience working in the United States and various African countries. Their joint experiences encompass a range of human resources facets as well as general administration and communication...

Human Capital Synergies (HCS) Africa is a Nairobi (Kenya) based, human resources professional services provider. Its two Directors, Ms. Veronica Anam and Ms Njoki Mwihia jointly hold over 40 years of combined experience working in the United States and various African countries. Their joint experiences encompass a range of human resources facets as well as general administration and communication...

Speedaf was founded in 2019 as a one-stop door-to-door logistics service provider focused on emerging markets, created with the investment of ZTO as one of the original shareholders. Position Overview The sales manager plays a pivotal role in driving revenue growth and expanding market share for our courier company. Responsible for leading the sales team, developing strategic initiatives, and nur...

About Role As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills. Responsibilities Recruitment and training. Source, identify and recruit astute and goal-orient...