customer service technician jobs

Identigate is a leading developer of mobile and web software platforms and applications for emerging markets. JOB RESPONSIBILITIES Act as a liaison between technical staff (engineers, technicians) and other departments (sales, customer service) to ensure clear and timely communication. Manage and maintain project documentation, including schedules, reports, and inventory. Create presentations and...

The Field Technician is an individual who has a vital role to play in the telecommunication industry. As a technician, your key roles include installing, providing quality and efficient customer service support, and proactively maintaining fiber optic cables. In addition, you will provide technical assistance in designing and testing fiber optic cables and perform any other duties assigned. Respo...

Job Description SUMMARY The Maintenance Team Leader is responsible for coordinating and supervising servicing, repairs, and maintenance works across production, warehousing, laboratory, and facilities. The role ensures machinery is maintained to achieve operational efficiency, productivity, and compliance with cGMP standards, SHE requirements, and product quality standards. KEY ROLES AND RESPONSI...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. SUMMARY The Maintenance Team Leader is responsible for coordinating and supervising servicing, repairs, and maintenance works across production, warehousing, laboratory, and facilities. The role ensures machine...

JOB TITLE: MAINTENANCE TEAM LEADER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Maintenance Team Leader to work in Nairobi-Kenya. SUMMARY The Mainten...

Job Description Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager(Upstream Energy Market), who will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of upstream energy projects. This position requires cooperation and ...

Key Responsibilities:Dispense medications accurately and efficientlyReview prescriptions to ensure accuracy, completeness and appropriatenessProvide medication therapy management and patient counselingCollaborate with other healthcare professionals to ensure optimal patient careMaintain accurate and complete records of medication orders and patient informationEnsure compliance with federal and st...

Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager(Upstream Energy Market), who will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of upstream energy projects.This position requires cooperation and planning with bus...

Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of geothermal projects.This position requires cooperation and plann...

Job Description:To provide technical, (preventative) maintenance, repairs, installation and customer service support in order adhere to agreed SLAs with clients and to maximize client satisfaction.Responsibility.MaintenancePerformance IndicatorExecute maintenance and repairs of buildings and equipment in order to minimize 'downtime.'Day-to-day surveillance of building and equipmentSupport mainten...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager (Geothermal Power Generation). The job holder will be responsible for identifying and developing new business opportunities, building strong relationships w...

iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as well...

About the JobOffer support to customers who have questions, concerns, problems.Duties & ResponsibilitiesRespond to customer enquiries in person, by phone and online helpfully and promptly.Take responsibility for solving customer issues and make sure they are resolved promptly.Maintain record of customer communications in CRM and other systems.Acknowledge and resolve customer complains.Process ord...

Key Responsibilities Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service Main Duties & Responsibilities Design and estimate Fire Fighting & Alarm Systems as well as work with sales team to create technica...

M-Gas is using technology to transform lives by providing clean cooking gas to all Kenyans 24 hrs, 7 days a week. We give you our cylinder filled with gas, a smart meter, a gas cooker and a key card as part of our package so you don t have to pay the high upfront fee of buying a gas cylinder and cooker. About the Job Offer support to customers who have questions, concerns, problems. Duties & Resp...

JOB PURPOSEAssisting in preparation of anesthesia, ensuring cleanliness of the theatre, sluicing used linen and instruments, packing and sterilizing of surgical packs/instruments.MAIN DUTIES AND RESPONSIBILITIESAssemble equipment and requirements for induction and reversal of anesthesia.Checking the anesthetic and suction machines for working condition in liaison with the theatre.Participate in p...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

Position Overview:The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Japan Kenya policies and procedures Provide support for the smooth operation of the workshop by ensuring that administrative tasks are handled effectively. The Workshop office assistant will work closely with the workshop team and other staff to perform a vari...

Mission Statement for the Role:Level 2 in-depth troubleshooting and back-end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents.Overall Responsibility:To address and resolve technical escalations from the contact center, support field service partners and follow up on network downtimes with the NOC team.Financial:NonePeople:Individua...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Peace Winds Japan (PWJ) is a Japanese Non-Governmental Organization established in 1996. PWJ has been providing humanitarian and development assistance for people affected by forced displacement and natural disasters in more than 20 countries in the world Position Overview: The Workshop Office Assistant under the general supervision of the Workshop Officer and within the limits of Peace Winds Jap...

Overall Responsibility:The role has the responsibility to ensure radio network plans and dimensions are according to commercial/business requirements and the rollout plan & license obligations. You shall provide input for the design of new technologies and services in accordance to poa! business strategy. End-to-end capacity planning will be key while also doing efficient plans for new network ar...