customer service representatives jobs

Sales and marketing jobs. Location: Nairobi & Kitengela, Job Summary: Optimise Outsourcing Ltd is looking for an outgoing and dynamic Sales Representatives. As an Insurance Sales Agent your primary responsibility is to drive company s sales by identifying and securing new clients while maintaining strong relationships with existing ones. This involves a deep understanding of the company s product...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

Mission Statement for the RoleTo be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues.Overall ResponsibilityReceive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis.Key CompetenciesClear, empathetic writte...

Job DescriptionResponsibilities:Technical support relative to steam boilers;Provide technical support to the sales team during the tendering phase;Develop the the design phase of the project.Steam pipeworkGathering technical information with sales representatives to clarify projects;Assist African sales teams with project delivery;Ensuring that client requirements are fully realized;Maintain regu...

Job DescriptionResponsibilities:Technical support relative to steam boilers;Provide technical support to the sales team during the tendering phase;Develop the the design phase of the project.Steam pipeworkGathering technical information with sales representatives to clarify projects;Assist African sales teams with project delivery;Ensuring that client requirements are fully realized;Maintain regu...

Job Description Responsibilities: Technical support relative to steam boilers; Provide technical support to the sales team during the tendering phase; Develop the the design phase of the project. Steam pipework Gathering technical information with sales representatives to clarify projects; Assist African sales teams with project delivery; Ensuring that client requirements are fully realized; Main...

Bosch has been present in Africa since 1906, at present in ten African countries: South Africa, Egypt, Morocco, Kenya, Angola, Mozambique, Algeria, Nigeria, Ghana and Tunisia. Depending on future business development, the company plans to increase this number in the next years. All four Bosch business sectors Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Techn...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

About the role:The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cust...

Job Description About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer ch...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: The Customer Service Supervisor role holder is a dynamic and res...

About SunCulture: Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar i...

The Field Service Engineer HW (FSE Hardware) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers equipment always operates efficiently. The FSE is responsible for troubleshooting, repairing, installing, upgrading and performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines...

At Varian, a Siemens Healthineers company, we envision a world without fear of cancer. For more than 70 years, we have developed, built and delivered innovative cancer care technologies and solutions for our clinical partners around the globe to help them treat millions of patients each year Summary The Field Service Engineer HW (FSE Hardware) is the primary contact for Varian Medical Systems (VM...

Job Description Our client, a reputable company in the automotive industry dealing with auto spares and accessories located in Dubai, is currently seeking a dedicated and experienced Sales Manager to join their highly skilled team and is open to recruiting candidates from Kenya with experience in Japanese automotives export procedures. THE JOB As a Sales Manager, you will be responsible for devel...

Our client, a reputable company in the automotive industry dealing with auto spares and accessories located in Dubai, is currently seeking a dedicated and experienced Sales Manager to join their highly skilled team and is open to recruiting candidates from Kenya with experience in Japanese automotives export procedures.THE JOBAs a Sales Manager, you will be responsible for developing and executin...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves.Since 2013, BURN has sold 200,000 high quality, locally manufactured and unsubsidized jikokoas â sto...

CAREEROPTIONS AFRICA GROUP AUTOMOTIVESALES MANAGER_DUBAI. BackgroundInformation Career Options AfricaGroup is a HR Consultancy firm specialized in Recruitment, HR outsourcing andImmigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda,Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and SouthSudan. Our client, a reputablecompany in the automotive industry de...

As a medical sales representative you will sell Physiotherapy and Orthopedic products which includes both consumables and machines to a variety of customers including hospitals, doctors, pharmacies, medical institutions and medical NGOs. You will work strategically to increase the products awareness and the company's medical products. You will be allocated a specific geographical area, often call...

Call Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.Operational Efficiency...

Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and distribute daily rep...

Role DescriptionThis is a full-time on-site role as a Customer Service Agent located in Nairobi County, Kenya. The Customer Service Agent's main responsibility is to provide excellent customer support and ensure customer satisfaction. They will handle customer inquiries and requests, solve problems, and maintain a positive customer experience.Qualifications:Customer Service Representatives, Custo...

As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...