Customer Service Officer jobs

To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol and guidelinesTo continually monitor and evaluate patients admitted in the wards and assist doctors on ward rounds.Perform other procedures including dressing wounds, stitching, conducting deliveries, bedmaking, dump dusting, taking vitals and physical examinations as per the Hospital ...

Job PurposeThe COO will be responsible for driving operational excellence overseeing day-to-day operations, optimizing efficiency, and enhancing the overall guest experience within the tourism sector.Key Responsibilities:Operational Strategy: Develop and implement operational strategies that align with the company's overall business goals and growth objectives. Drive initiatives to optimize effic...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

Location: Kenya Our client, in the Tourism industry, is seeking to recruit a Chief Operating Officer. Job Purpose The COO will be responsible for driving operational excellence overseeing day-to-day operations, optimizing efficiency, and enhancing the overall guest experience within the tourism sector. Key Responsibilities: Operational Strategy: Develop and implement operational strategies that a...

JOB SUMMARYTo cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family membersKEY RESPONSIBILITIESTo maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol and guidelinesTo continually monitor and evaluate patients admitted in the wards and a...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

Job Description IEK is seeking an ICT Officer to support the secretariat in providing first-class application support and services to users, ensuring a properly secured and managed system environment. The ICT Officer will assist in technical support, system maintenance, and ensuring the smooth functioning of ICT systems. Responsibilities: Assist in the implementation of the Membership Information...

StrategySupport the development and implementation strategies to optimize the claims assessment process and enhance efficiency.Identify areas for process improvement and make recommendations for streamlining workflows.Stay updated with industry trends and changes in healthcare regulations to ensure compliance and mitigate risks. OperationalReview and assess medical claims, verifying the accuracy ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client a well-established charitable organization in Kenya, providing critical support to children and adults living with cancer is seeking toHe/she will be responsible fo...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion JOB SUMMARY To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care servic...

Role PurposeThe purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services. To be point of contact for Venues/Venue Supervisors on the day. This role will be required ...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Based at the Gender Violence and Recovery Centre and rep...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or t...

Sales and marketing jobs. Salary: Kshs 35-40K, Our client is a logistics solution provider which was founded in Kenya in 2012. They are looking to hire a Sales and Marketing Officer who will be tasked with ensuring effective formulation and implementation of sales and marketing strategies and efficient co-ordination of activities in the sales and marketing department. Responsibilities Identifies ...

Leads a team of Technicians and workshop Assistants within MSU Workshop.Supervise the trouble shooting and diagnostics procedure on vehicles and generators.Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary.Ensure that warranties are properly followed up, monitored, and documented.Plan and organize Preventive Maintenance System (PMS) a...

Job Summary:The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer servic...

Procurement jobs. Job Summary The Stores Officer will control the flow of stock through a warehouse, monitoring goods in and out, safely and efficiently moving and handling items and keeping stock records. Warehouse assistants are employed to make sure the process runs smoothly. However, the amount of duties and their character depend on the size and type of store. Duties and Responsibilities Rec...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Key Roles and Responsibilities:-Installation Quality Assurance: Verify that PAYGO solar pumping systems are installed correctly and efficiently, troubleshooting any technical issues that arise.Training Delivery: Provide comprehensive training to customers and installation service providers, ensuring they understand the system's operation, maintenance, and how to maximize benefits.Data-Driven Insi...

Real estate jobs Nairobi. Reporting to: Senior Field Officer,Gross Salary: Kshs 50,000, Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs o...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...

Role Summary: As the Acting Branch Manager, you will work to ensure the overall performance of the branch. The role requires strong leadership, clinical knowledge, customer service skills, and a focus on operational efficiency to ensure the medical center's success. To achieve this, the Acting Branch Manager will be required to build a high-functioning team. Responsibilities: Leading and motivati...