Customer Service Officer jobs in Nairobi

Job PurposeThis position is responsible for the analysis and interpretation of data on Collective Bargaining Negotiations for the public sector in line with the Guidelines.Key Responsibilities/ Duties / TasksManagerial / Supervisory ResponsibilitiesN/AOperational Responsibilities / TasksAnalyse data and information relating to Collective Bargaining Negotiations for Public sector organizations;Ana...

Job Summary: Responsible for managing digital projects and initiatives of digital channels Mobile Banking, Online Banking, Digital Acquisition, Mobile Agency banking and related technologies and ensure provision of optimum functioning and availability of services to meeting customer needs. Key Responsibilities: To ensure full availability (24/7) of the Digital channels in line with the IT policy,...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: Responsible for managing digital projects and initiatives of digital channels Mobile Banking, Online Banking, Digital Acquisition, Mobile Agency banking...

IT jobs. United States International University-Africa, is a Higher Learning Institution based in Nairobi, Kenya and is the most diverse university in East and Central Africa with about 6,000 students from over 60 nations, and a global network of more than 25,000 alumni. USIU-Africa is the only university in Sub-Saharan Africa whose degree programs are accredited by both the Kenya Government thro...

We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.ResponsibilitiesResponding promptly to customer inquiries.Taking orders on WhatsAppCommunicating with customers through various channels.Acknowledging and resolving customer complaints.Excellent knowl...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary Working closely with the Regional Business Growth & Development Manager and Senior Managem...

Job DescriptionWorking closely with the Head Operations and Senior Management, Formulate and Implement the Overall Business Strategy for the region, with the main objective of assessing the business opportunities and growing the liability portfolio, the asset portfolio and Banc assurance, through client acquisition and retention; and ensuring quality of the portfolio.Manage the branch and offer l...

We are a Management Consultancy firm and we commenced active business in Kenya April 2016. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer need...

Job Description:To assist Laboratory Manager in overseeing and providing day to day supervision of Laboratory functions so as to provide timely and quality service. ResponsibilitiesOrder supplies from Central supplies and other sub stores and ensure that the lab store clerk work is supported,Ensure that there is professionalism and discipline among the lab team and give report to the lab managerR...

Job PurposeThis position is responsible for execution of the Commission's Strategy on Collective Bargaining Negotiations for the public sector and making appropriate recommendations. Key Responsibilities/ Duties / TasksManagerial / Supervisory ResponsibilitiesEnsure compliance on all statutory requirements, Government Circulars and Commission policies;Review the analysed data relating to Collecti...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. Job Purpose This position is responsible for the analysis and ...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

Fastest cakes was birthed with the vision of delivering awesome and affordable cakes very fast. Summary We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed. Responsibilities Responding promptly to customer inquiries. Taking orders on WhatsApp Communica...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. Job Purpose This position is responsible for execution of the ...

Reports To: Chief Financial Officer (CFO)Job Purpose:The Finance Officer will be instrumental in integrating our customers into our newly developed banking ecosystem. This role involves working closely with both our finance department and medical sales representatives to ensure seamless onboarding and activation of our banking platform, facilitating better cash flow management and enhanced servic...

MAIN PURPOSE OF JOBThe Talent Acquisition Officer will be responsible for ensuring a well-organized, efficient, and positive experience for candidates and hiring managers. Strong customer service and people skills, keen eye for detail, appreciation for efficient processes, and spirit of customer service and collaboration are key in order to coordinate Amref's high-volume, end-to-end recruitment c...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...

HR jobs Main Purpose Of Job The Talent Acquisition Officer will be responsible for ensuring a well-organized, efficient, and positive experience for candidates and hiring managers. Strong customer service and people skills, keen eye for detail, appreciation for efficient processes, and spirit of customer service and collaboration are key in order to coordinate Amref s high-volume, end-to-end recr...

Job Description Working closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level. The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profi...

Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million MAIN PURPOSE OF JOB The Talent Acquisition Officer will be responsible for ensuring a well-organized, efficient, and positive experience for candidates and hiring ma...

Signature Healthcare Ltd strives to increase the accessibility and affordability of key, quality products by increasing our reach nationally and throughout Africa. In short we believe everyone has the right to a long and healthy life. Reports To: Chief Financial Officer (CFO) Job Purpose: The Finance Officer will be instrumental in integrating our customers into our newly developed banking ecosys...

Job DescriptionWorking closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level.The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profita...

Description Working closely with the Regional Business Growth & Development Manager and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at branch level. The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profitabl...

Responsibilities:Office Management: Oversee the daily operations of the office, ensuring a smooth workflow and optimal use of resources. Maintain office supply inventory and manage procurement as necessary.Documentation: Prepare, manage, and store company documents and contracts with accuracy and confidentiality. Ensure compliance with regulatory requirements pertaining to documentation and data ...