customer service manager jobs in kenya

Customer relationship management:Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs.Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfilling the submitted briefs.Th...

At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. Responsiblities Customer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking tim...

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...

The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda, Tanzania, Zambia, Rwanda, South Sudan, DRC and Zimbabwe.?The company has a total complement of over 800 highly trained and professional staff spread across the region and seeks to fi...

The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda, Tanzania, Zambia, Rwanda, South Sudan, DRC and Zimbabwe.?The company has a total complement of over 800 highly trained and professional staff spread across the region and seeks to fi...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit an Area Sales Manager. JOB PURPOSE As an Area Sales Manager, you will be responsible for achieving sales targets, managing the sales team, recruiting dealers, and maintaining excellent customer rela...

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment Summary The Davis & Shirtliff Group is the leading supplier of water and energy solutions in the region. The group is Keny...

DUTIES AND RESPONSIBILITIESCustomer relationship management: Regular meetings with clients are held to manage the relationships and run regular activities such as delivering presentations, taking their briefs, providing advice and taking time to fully understand their needs. Application of project management skills to ensure that the work is delivered to the clients as per the contracts and fulfi...

The Davis & Shirtliff Group is the leading supplier of water related equipment in the East African region. Founded in 1946, business activities are focused on six principal product sectors - Water Pumps, Boreholes, Swimming Pools, Water Treatment, Generators and Solar Equipment. The group is Kenyan based and operates through a network of Kenyan branches as well as regional subsidiaries in Uganda,...

Admin jobs. Daystar University is a chartered interdenominational and evangelical Christian University. Its mission is the development of Christian Servant Leaders for the expansion of God s kingdom in Africa and the world. We invite applications from suitably qualified candidates to fill the following vacant positions. Purpose of the Job To seamlessly manage the academic and administrative proce...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role ...

About the role: We are seeking an experienced and dynamic Global Admin Manager to oversee administrative staff and operations across Africa. The successful candidate will be responsible for managing administrative duties, refining, and standardizing processes, and ensuring efficient and effective operations across multiple countries. What you would be expected to do Policy Development and Impleme...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The primary objective is to maximize sustainable Economic Profit derived from a portfolio of Large Local Corporates OR Public Sector Customers via effective Busi...

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profita...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

JOB PURPOSE STATEMENTThis position is accountable for the strategic planning, monitoring and management of the card and channel operations to drive card operation management within the card business thus ensure maximum process efficiency as well as ensuring the card and channel operations performance meets internal and external customer expectations while concurrently driving operational efficien...

Policies and Procedures:Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the International stations to guarantee employee safety, corporate security, legislative compliance, delivery of quality customer service with a responsible environmental attitude so that work is carried out in a controlled and consistent manner...

Purpose:To provide administrative and technical support to the branch, captive and independent intermediaries.To provide general customer service in respect to all lines of business for all CIC subsidiaries.Primary Responsibilities:Check compliance of agents with IRA regulations;Confirm compliance of the necessary regulatory business licenses;Provide input for the branch reports;Coordinate day-to...

Banking jobs. Description Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 mill...

KEY RESPONSIBILITIES:Deal Execution:Work with Executive Director, Advisory to execute debt capital markets, syndicated loans, and structured products transactions in Kenya and across the wider East African region.Placements:Take a lead on placements of the transactions with various classes of investors including DFIs, Banks, Fund Managers, Insurance Companies, Private Equity amongst others.Partne...

Financial (40%) The ability to manage the sales process from lead generation to close, including tracking customer interactions and sales metrics, managing sales pipelines, and identifying opportunities for upselling and cross-selling.The ability to establish and maintain positive relationships with customers, including identifying their needs and expectations and developing personalized strategi...

Implement business development strategy to grow liabilities and assets at branch levelFormulate and implement branch business plans, forecasts and budgets and ensure control and reviews.Support marketing initiatives and give feedback on products performance in the branch marketsCross-sell and upsell new business partnerships to increase income streams to the branch and the bank in generalEnsure c...

About the role:We are seeking an experienced and dynamic Global Admin Manager to oversee administrative staff and operations across Africa. The successful candidate will be responsible for managing administrative duties, refining, and standardizing processes, and ensuring efficient and effective operations across multiple countries.What you would be expected to doPolicy Development and Implementa...

As Maintenance Manager you will be part of BWSC Generation Services Division and will report directly to the General Manager.Your typical activities within the job would be to:Maintain all equipment of the PP strictly abiding to "Prudent Operating Practices"Liaise with Owner, BWSC Technical Service / Field Service and update technical documentationSet, review and control the Maintenance budgetRep...