Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Customer service jobs in bank

Head Channels- Service Center at Equity Bank Kenya

Equity Bank Kenya - Nairobi

    Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers the largest ...

    2 days agojobwebkenya.com
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    Head Channels- Service Center At Equity Bank Kenya

    Equity Bank Kenya - Nairobi

      DescriptionWe are looking for an experienced professional to manage channels P&L profitably for EBKenya and Group subsidiaries. Understand channels regulatory, market dynamics, governance and competitive intelligence to formulate Channel strategy for the group, to dominate in every country of operations and to implement banking Channel innovation through IT organization and partnerships to be ind...

      1 day agofindojobs.ke
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      Head Channels- Service Center at Equity Bank Kenya

      Zetech University - Nairobi

        Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

        1 day agomyjobmag.com
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        Digital Support Specialist At Kcb Bank Kenya

        Kcb Bank Kenya - Nairobi

          Provide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to ensure that the ...

          6 days agofindojobs.ke
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          Integrations Support Specialist, Enterprise Systems At Kcb Bank Kenya

          Kcb Bank Kenya - Nairobi

            KEY RESPONSIBILITIES:Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, a...

            6 days agofindojobs.ke
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            Digital Support Specialist At Kcb Bank Kenya

            Kcb Bank Kenya - Nairobi

              Job DescriptionProvide technical support for existing Agency, Mobiloan, Internet Banking, Mobi, C2B, MTS, Channel Manager systems (herein later referred to as Digital Channels) and implementation of related projects.Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.Work closely with IT Security to e...

              7 days agofindojobs.ke
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              Corporate Relationship Manager Job Premier Bank - Corporate Staffing Services

              Premier Bank - Nairobi

                To support the relationship managers in day-to-day management of an assigned portfolio and provide credit analysis on key assigned credit relationships.Direct, control and co-ordinate all banking, financing and operations associated with the assigned portfolio of accounts with the intention of monitoring acceptable credit risk and maximizing the bank s return from each client. Key responsibilitie...

                2 days agocorporatestaffing.co.ke
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                Digital Support Specialist at KCB Bank Kenya

                KCB Bank Kenya - Nairobi

                  Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. About Job Provide technical support for existing ...

                  7 days agojobwebkenya.com
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                  Integrations Support Specialist, Enterprise Systems At Kcb Bank Kenya

                  Kcb Bank Kenya - Nairobi

                    KEY RESPONSIBILITIES:Work with the technology integration teams to provide exceptional integration support.Develop and maintain processes and procedures for the support and maintenance of the bank's integration components. Develop and maintain the bank's technical documentation and procedures for integration support.Collaborate with the bank's technology and operations teams, development teams, a...

                    7 days agofindojobs.ke
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                    Relationship Manager Diaspora Banking Job Premier Bank - Corporate Staffing Services

                    Premier Bank - Nairobi

                      To market and sell banking products and services to existing and potential Diaspora customers. Provide personalized, prompt, and efficient customer services to these customers whilst managing and controlling the operations of their accounts. Customer acquisition, satisfaction, growth, and retention are critical to succeed in this role, regular and well-planned engagement activities are key driver...

                      2 days agocorporatestaffing.co.ke
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                      Integrations Support Specialist, Enterprise Systems at KCB Bank Kenya

                      KCB Bank Kenya - Nairobi

                        Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Work with the technology in...

                        7 days agojobwebkenya.com
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                        Branch Manager At Absa Bank Limited

                        Absa Bank - Nakuru

                          Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

                          1 day agofindojobs.ke
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                          Customer Experience Executive Job SBM Bank - Corporate Staffing Services

                          SBM Bank - Nairobi

                            Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

                            7 days agocorporatestaffing.co.ke
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                            Branch Manager at Absa Bank Limited

                            Kingdom Bank - Nakuru

                              Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer exp...

                              1 day agomyjobmag.com
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                              Co-operative Bank of Kenya Senior Accountant Job

                              Esther N -

                                SENIOR ACCOUNTANT (REF: SA/02/24) Reporting to: The Finance Manager JOB PURPOSE: The job holder will report directly to the Finance Manager and play a crucial role in managing the FOSA department with responsibilities which will encompass a range of financial functions, ensuring operational efficiency, regulatory adherence, and excellence in customer service. Main Responsibilities of the The post...

                                1 day agocareerpointkenya.co.ke
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                                Officer, Customer Experience Executive At Sbm Bank

                                Sbm Bank - Nairobi

                                  JOB SUMMARY:The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers.KEY RESPONSIBILITIES:Customer Care - 65%To respond in a friendly, supportive helpful and tim...

                                  7 days agofindojobs.ke
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                                  Relationship Manager - Diaspora Banking at Premier Bank

                                  UN Women - Nairobi

                                    At a glance we are a bank that leverages cutting-edge technology to empower customers, Business and revolutionize their banking experiences. With a focus on customer-centricity, we are not just about offering another banking option; it s about delivering a transformative end to end banking experience. New beginnings is to walk with you throughout your banking journey! Our fresh perspective to ban...

                                    1 day agomyjobmag.com
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                                    Relationship Manager Diaspora Banking at Premier Bank

                                    Premier Bank - Nairobi

                                      At a glance we are a bank that leverages cutting-edge technology to empower customers, Business and revolutionize their banking experiences. With a focus on customer-centricity, we are not just about offering another banking option; it s about delivering a transformative end to end banking experience. Key responsibilities: Financial Performance Achieve the set monthly and annual sales targets for...

                                      2 days agojobwebkenya.com
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                                      Direct Sales Representative Coast Region at KCB Bank Kenya

                                      KCB Bank Kenya - Nairobi

                                        Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. RESPONSIBILITIES This challenging opportunity to ...

                                        21 hours agojobwebkenya.com
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                                        Product Development Manager, Digital Channels at KCB Bank Kenya

                                        KCB Bank Kenya - Nairobi

                                          Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. RESPONSIBILITIES: Provide input and drive the pro...

                                          2 days agojobwebkenya.com
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                                          Officer, Customer Experience Executive at SBM Bank

                                          SBM Bank - Nairobi

                                            SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...

                                            8 days agojobwebkenya.com
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                                            Agency Support Specialist at KCB Bank Kenya

                                            Jobs in Kenya - Nairobi

                                              Job Description Job Description Providing technical 2nd level support for the Bank's digital channels namely: POS, ATM, Agency Banking, Ecommerce as well as Host to Host Integration to 3rd Party partners. Provide first level IT training and support to users in addition to keeping track of user issues and oversee their prompt resolution. Delivering business quality solutions by ensuring that they ...

                                              11 days agokazitoday.com
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                                              Customer Service Associate - Ruiru

                                              Kiambu

                                                Job Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Key Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications Preparing aud...

                                                11 days agoelevolt.co.ke
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                                                Customer Service Associate Narok at I&M Bank

                                                IM Bank - Narok

                                                  I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Key Responsibilities Receive, verify, Authenticate, call back and process...

                                                  12 days agojobwebkenya.com
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                                                  • Customer Service
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