Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Customer service jobs in airline industry

Workflow Coordinator At Kenya Airways

Kenya Airways - Nairobi

    Brief DescriptionResponsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The role will support the Customer Excellence Center teams in various Man-power planning and administrative tasks. The role will liaise with the Quality Assurance team to ensure that the Customer Excellence Ce...

    3 days agofindojobs.ke
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    Workflow Coordinator

    Nairobi

      Brief Description Responsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The role will support the Customer Excellence Center teams in various Man-power planning and administrative tasks. The role will liaise with the Quality Assurance team to ensure that the Customer Excellence C...

      3 days agoelevolt.co.ke
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      Head of Engineering Services

      Kenya Airways - Nairobi

        Develop internal procedures and policies to bring about a continuous improvement in working practices and key performance criteria in line with industry best practice and KQ brand and people management principles.Define and implement a full range of business process and systems support tools that will ensure an effective maintenance plan can be followed.Ensure all business processes and procedure...

        1 day agofuzu.com
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        Head of Engineering Services at Kenya Airways

        Kenya Airways - Nairobi

          Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will be responsible for the core activity of the Engineering Services organisation, ensuring strategic development an...

          4 days agojobwebkenya.com
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          Head Of Engineering Services At Kenya Airways

          Kenya Airways - Nairobi

            Brief DescriptionThe candidate will be responsible for the core activity of the Engineering Services organisation, ensuring strategic development and management of fleet safety, operational reliability, technical standards, compliance with regulatory requirements, and a cost-effective operation and maintenance of the fleet through provision of technical and commercial management. He/she will deve...

            3 days agofindojobs.ke
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            Cashier

            Nairobi

              1. KEY DUTIES AND RESPONSIBILITIES 1.1. The Employee's typical duties at shall include but will not be limited to the following: 1.1.1.1. Running the cash register and ensuring the proper check-out process is followed; 1.1.1.2. Taking overall responsibility for the use and management of the cash register during your shifts 1.1.1.3. Collect payments whether in cash or through other modes of paymen...

              29 days agofindojobs.ke
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              Head of Technical Material Management

              Kenya Airways - Nairobi

                Develop and maintain key supplier relationships to ensure performance delivery.Develop a strong communication plan while managing relationships with all KQ departments and external stakeholders. Develop key stakeholder relationships at a senior level with customer airline and service providers.Contribute to the development of annual business plans that increase profitability and shareholder value...

                30+ days agofuzu.com
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                Machine Technician

                Nairobi

                  Job Summary Machine repairs, maintenance and selling of company products Job Description They will ensure both mechanical and electrical repairs on our machines. They will be expected to work with the sales and accounts team. This role report to the Sales Team Leader. Key responsibilities include Sales Running the cash register and ensuring the proper checkout process is followed. Taking overall ...

                  30+ days agofindojobs.ke
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                  Head of Technical Material Management at Kenya Airways

                  Kenya Airways - Nairobi

                    Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The incumbent will be responsible for the core activities of the Materials Management Organization, ensuring strategic development ...

                    30+ days agojobwebkenya.com
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                    Product Development Executive at Kenya Airways

                    Kenya Airways - Nairobi

                      Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The Product Development Executive will develop, evaluate and implement Ancillary and Holiday products, and product enhancements for...

                      30+ days agojobwebkenya.com
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                      Head Of Customer Experience & Loyalty At Kenya Airways

                      Kenya Airways - Nairobi

                        Brief Description Drive Kenya Airways' Customer Experience Strategy and initiatives toimprove Customer relations, service delivery and customer loyalty to achieve highlevels of Customer satisfaction at key stages of the customer journey. Head of Customer Experience and will be accountable for and lead on shapingthe end-to-end experience of Kenya Airways customers and in collaboration withvarious ...

                        30+ days agofindojobs.ke
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                        Aviation Ground Handler at Wilderness

                        Wilderness - Nairobi

                          We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. We are inclusive and have fun expanding the world s wilderness together, taking pride ...

                          30+ days agojobwebkenya.com
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                          Loyalty Operations Manager (H12) at Kenya Airways

                          Kenya Airways - Nairobi

                            Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effective...

                            30+ days agojobwebkenya.com
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                            Sales Support Executive At Kenya Airways

                            Kenya Airways - Nairobi

                              Brief Description Reporting to Commercial Manager - Kenya, the idealcandidate will provide the KE Sales Team with administrative support so theymay maximize the value of external customer relationships. Detailed Description Achieve budgeted revenue target including ancillary sales. Provide contract support and expertise to contracted agents to maximize revenue. Create and maintain customer and ag...

                              30+ days agofindojobs.ke
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                              Loyalty Operations Manager at Kenya Airways

                              Kenya Airways - Nairobi

                                Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effective...

                                30+ days agojobwebkenya.com
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                                Sales Support Executive at Kenya Airways

                                Kenya Airways - Nairobi

                                  Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager Kenya, the idealcandidate will provide the KE Sales Team with administrative support so theymay max...

                                  30+ days agojobwebkenya.com
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                                  Head of Customer Experience & Loyalty at Kenya Airways

                                  Kenya Airways - Nairobi

                                    Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Drive Kenya Airways Customer Experience Strategy and initiatives to improve Customer relations, service delivery and customer loyal...

                                    30+ days agojobwebkenya.com
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                                    Cabin Crew at Aircraft Leasing Services (ALS)

                                    Aircraft Leasing Services ALS - Nairobi

                                      ALS started operations in 1985 and over the years has seen steady growth ever since. Today, as an industry leader, ALS offers a range of customized and comprehensive aviation solutions for the benefit of Humanitarian Operations, Airlines, Oil/ Resource exploration, and VIP Clientele. Responsibilities: Attend pre-flight briefings. Perform pre-flight duties, including safety equipment checks and en...

                                      30+ days agojobwebkenya.com
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                                      Systems & Distribution Analyst at Kenya Airways

                                      Kenya Airways - Nairobi

                                        Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The Analyst is tasked withsupporting GlobalDistribution Systems, Central Reservations System (Altea) andother RevenueManagement sys...

                                        30+ days agojobwebkenya.com
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                                        Senior Brand & Marketing Manager at Kenya Airways

                                        Kenya Airways - Nairobi

                                          Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Senior Brand and Marketing Manager role is pivotal in our organization s success, with a primary focus on revenue delivery. You wil...

                                          30+ days agojobwebkenya.com
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                                          Quality Control Agent at Kenya Airways

                                          Kenya Airways - Nairobi

                                            Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary To ensure and maintain a healthy, safe and secure working environment, in compliance with the relevant industry regulatory and legi...

                                            30+ days agojobwebkenya.com
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                                            Flight Operations Engineer Technical Services at Kenya Airways

                                            Kenya Airways - Nairobi

                                              Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary To ensure aircraft performance data meet company and regulatory requirements. Responsibilities Analyse, prepare and convey accurate...

                                              30+ days agojobwebkenya.com
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                                              Flight Dispatch Operations Control at Kenya Airways

                                              Kenya Airways - Nairobi

                                                Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary To provide, prepare and brief pilots with timely, adequate, updated flight documentations and relevant information incompliance wit...

                                                30+ days agojobwebkenya.com
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                                                Propulsion Engineering Lead H13 at Kenya Airways

                                                Kenya Airways - Nairobi

                                                  Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Responsible for the core activity of Propulsion Engineering Section, ensuring strategic development and management of all propulsio...

                                                  30+ days agojobwebkenya.com
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