Customer service jobs in airline industry

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Brief Description The candidate will be responsible for overseeing all aspects of operations, from planning and execution to client engagem...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Brief Description The candidate will ensure inventory optimization through review and analysis of data and provision of solutions / proposa...

Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. Role Purpose Statement: Under the general direction and guidance of the Director of ...

Execafrica Recruitment Limited was founded in 2019 with Recruitment Experts who have more than 15 years of combined experience in Recruitment, Executive Search, Headhunting and Manpower planning. Salary Open for discussion A transport and logistics firm is seeking for results driven Product manager to developing long-term relationships with customers and achieve financial growth. Job Purpose To p...

Brief DescriptionThe incumbent will be responsible for the core activities of the Materials Management Organization, ensuring strategic development and delivering operational and financial performance through effective provision of aircraft spares inventory for scheduled and unscheduled aircraft maintenance in the fleet network, and within KCAA and EASA / FAA regulations and KQ requirements.The r...

Develop and maintain key supplier relationships to ensure performance delivery.Develop a strong communication plan while managing relationships with all KQ departments and external stakeholders. Develop key stakeholder relationships at a senior level with customer airline and service providers.Contribute to the development of annual business plans that increase profitability and shareholder value...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The incumbent will be responsible for the core activities of the Materials Management Organization, ensuring strategic development ...

AGRA is an alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain access to rapidly growing agriculture markets.\ Summary We are looking for people who are passionate about Africa to join...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Job Purpose: Reporting to the Commercial Manager, Kenya, the ideal candidate will be responsible for: Management of Corporate and Trade Acc...

Brief DescriptionResponsible for ensuring that Customer Excellence Center operations and workflow procedures are in place and adhered to, to maximize staff productivity and work efficiency. The role will support the Customer Excellence Center teams in various Man-power planning and administrative tasks. The role will liaise with the Quality Assurance team to ensure that the Customer Excellence Ce...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will be responsible for the core activity of the Engineering Services organisation, ensuring strategic development an...

Brief DescriptionThe candidate will be responsible for the core activity of the Engineering Services organisation, ensuring strategic development and management of fleet safety, operational reliability, technical standards, compliance with regulatory requirements, and a cost-effective operation and maintenance of the fleet through provision of technical and commercial management. He/she will deve...

1. KEY DUTIES AND RESPONSIBILITIES 1.1. The Employee's typical duties at shall include but will not be limited to the following: 1.1.1.1. Running the cash register and ensuring the proper check-out process is followed; 1.1.1.2. Taking overall responsibility for the use and management of the cash register during your shifts 1.1.1.3. Collect payments whether in cash or through other modes of paymen...

Job Summary Machine repairs, maintenance and selling of company products Job Description They will ensure both mechanical and electrical repairs on our machines. They will be expected to work with the sales and accounts team. This role report to the Sales Team Leader. Key responsibilities include Sales Running the cash register and ensuring the proper checkout process is followed. Taking overall ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The incumbent will be responsible for the core activities of the Materials Management Organization, ensuring strategic development ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The Product Development Executive will develop, evaluate and implement Ancillary and Holiday products, and product enhancements for...

Brief Description Drive Kenya Airways' Customer Experience Strategy and initiatives toimprove Customer relations, service delivery and customer loyalty to achieve highlevels of Customer satisfaction at key stages of the customer journey. Head of Customer Experience and will be accountable for and lead on shapingthe end-to-end experience of Kenya Airways customers and in collaboration withvarious ...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. We are inclusive and have fun expanding the world s wilderness together, taking pride ...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effective...

Brief Description Reporting to Commercial Manager - Kenya, the idealcandidate will provide the KE Sales Team with administrative support so theymay maximize the value of external customer relationships. Detailed Description Achieve budgeted revenue target including ancillary sales. Provide contract support and expertise to contracted agents to maximize revenue. Create and maintain customer and ag...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effective...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager Kenya, the idealcandidate will provide the KE Sales Team with administrative support so theymay max...