customer service jobs april mombasa

Duties & Responsibilities Developing brand strategies that are geared towards improvement of the Corporation's brand image; Developing investment guidelines e.g. Investment portfolios and investor guidebooks; Producing and distributing corporate publications for both internal and external circulation e.g. placement of adverts in print and electronic media; Organising and facilitating public relat...

Duties & Responsibilities Overseeing the implementation and monitoring of project performance; Supervising a wide range of duties which include planning the delivery of overall program and its activities in accordance with the mission and the goals of the corporation; Monitoring approved expenditures of a project; prepare financial statements as well as maintaining records pertaining to activitie...

Duties & Responsibilities Be the Accounting Officer in line with the PFM Act 2012 and PFM Regulations 2015, as well as the Public Procurement and Asset Disposal Act 2015 and its Regulations; Responsible for the day-to-day management and operations of the Corporation and shall have control over all personnel and other activities of the Corporation. Providing coherent leadership of the Corporation,...

About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

Duties & Responsibilities Ensuring the collection and maintenance of records on all aspects including planning and organizing the Corporation's activities; Acting as the point of contact between the Corporation's CEO, employees, relevant stakeholders and external partners; Managing information flow in a timely and accurate manner; Managing scheduling for the Corporation's CEO; Coordinating travel...

Duties & Responsibilities Identifying potential partners based on the Corporation needs, goals, and current partnerships; Working with internal and external partners to develop new investment opportunities; Developing a balanced funding mix of donor sources and solicitation programs tailored to the needs of the Corporation that will enable it to attract, retain and motivate donors and fundraising...

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer s needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalation and claims issues e...

Mombasa County is one of the 47 Counties of Kenya. Its capital and the only city in the county is Mombasa. Initially it was one of the former Districts of Kenya but in 2013 it was reconstituted as a county, on the same boundaries. It is the smallest county in Kenya, covering an area of 229.7 km2 excluding 65 km2 of water mass. Duties & Responsibilities Overseeing the implementation and monitoring...

About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...

Mombasa County is one of the 47 Counties of Kenya. Its capital and the only city in the county is Mombasa. Initially it was one of the former Districts of Kenya but in 2013 it was reconstituted as a county, on the same boundaries. It is the smallest county in Kenya, covering an area of 229.7 km2 excluding 65 km2 of water mass. Duties & Responsibilities Maintaining and developing the ICT infrastru...

Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

Develop and implement effective customer service processes that ensure customer satisfaction and Retention

Purpose: To provide administrative and technical support to the branch, captive and independent intermediaries. To provide general customer service in respect to all lines of business for all CIC subsidiaries. Primary Responsibilities: Check compliance of agents with IRA regulations; Confirm compliance of the necessary regulatory business licenses; Provide input for the branch reports; Coordinate...

JOB DESCRIPTION Position: Customer Service Supervisor Reporting to: Head of Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily ...

Duties & Responsibilities Providing advisory/professional opinion on procurement matters to the Accounting officer to ensure compliance with the Public Procurement and Asset Disposal Act 2015 and relevant laws; Carrying out procurement and disposal activities in accordance with the Public Procurement and Asset Disposal Act 2015, relevant laws and the Corporation's Procurement Manual and Policies;...

Job description To be the focal point for sales support for Local (Import) and Export customers. Pro-actively supporting the Fosroc sales team in achieving their targets. To continuously seek to improve and enhance the Fosroc offer including challenging costs.Responsibilities Handle inbound and outbound sales calls, relating to price, availability, delivery and minor technical enquiries when requ...