Customer Service Executive jobs in Nairobi

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus. Connect. Grow. is our roadmap to the future. We connect people and improve their lives Summary Support to develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead co...

Job Purpose:Growth of IFA business to meet set annual premium targets.Key responsibilities:Secure new GI business through intermediaries.Retain existing GI business as per set objectives.Maintain excellent customer service to intermediaries and clients.Service existing business and resolve customer complaints.Follow up on renewals for general insurance business.Forward proposal forms to underwrit...

PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job Purpose: Growth of retail medical insurance business to meet set annual premium targets. Key responsibilities: Secure new business direc...

Job Purpose: Growth of retail medical insurance business to meet set annual premium targets. Key responsibilities: Secure new business directly or through intermediaries. Maintain relationships with intermediaries to ensure targets are met. Provide excellent customer service to clients. Follow up on renewals for retail medical insurance business. Forward proposal forms to underwriting department....

Job Purpose:Growth of retail medical insurance business to meet set annual premium targets.Key responsibilities:Secure new business directly or through intermediaries.Maintain relationships with intermediaries to ensure targets are met. Provide excellent customer service to clients.Follow up on renewals for retail medical insurance business.Forward proposal forms to underwriting department.Conduc...

KEY RESPONSIBILITIES:Transaction Structuring:Work with the Senior Manager and Executive Head to execute mandates within debt capital markets, equities markets, Mergers & Acquisitions in Kenya and across the wider East African region.Financial Modelling:Lead in financial modelling by applying best practices within financial modelling.Transaction Documentation: Develop and lead execution of Informa...

Nursing jobs in Kenya. Purpose: To provide general customer service in respect to medical business customers. Primary Responsibilities: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured mem...

Company Overview: CPK Real Estate is a real estate agency based in Nairobi that helps property owners sell and rent their properties in record time. We are the go-to platform for people looking for a dream home or savvy investment. Overview: As a Real Estate Telesales Representative/ Lead Generation Executive/Customer service Executive, you will play a pivotal role in our real estate sales team b...

Job Ref: EHC/030/2024Job PurposeThis position plays a crucial role in marketing and selling the company's products (meters, solar panels, transformer repair services, new transformers) to private clients.Key Duties and ResponsibilitiesMarket Research: Understand the target market, customer needs, and competitors' offerings through research and analysisDevelop Marketing Strategies: Collaborate wit...

Job Description Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claims Duties and responsibilities: Manage of claims at the individual and port...

Role DescriptionThe Corporate Department coordinates the CEO''s office (the 'Front Office') including Executive Support, Board Relations and certain Partnerships, People and Legal functions of the Group. The Execuitve Assistant (EA) provides an efficient, responsive and confidential service to the Directors, enabling them to allocate time and resources more efficiently between personal, professio...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

Job PurposeThe Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle, to ensure the customers' needs are met and exceeded.Key Responsibilities & AccountabilitiesOutbound Campaigns:Undertake outbound campaigns to existing and potential custom...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs or escalates client (landlord/tenant) client requests to the senior field officer.Key Res...

Red Dot Distribution was born out of an ideology to Being a native East African Company, with a global vision to bridge the digital divide by providing technology solutions and allied services to Africa, through the integrity, professionalism and reliability of a highly motivated team, whose long term pursuit of fostering mutually beneficial relationships is unparalleled. Overview: As a Sales Exe...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

ADMI is a leading creative media and technology training institution, offering practical courses in Film & TV Production, Mass Communication, Music Production, Sound Engineering, Animation & Motion Graphics, Graphic Design, Digital Marketing, Photography and Multimedia Role The Corporate Department coordinates the CEO s office (the Front Office ) including Executive Support, Board Relations and c...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver Job Ref: EHC/030/2024 Job Purpose This position plays a crucial role in marketing and selling the company s pro...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The Customer Experience Executive is responsible for d...

Customer service jobs Nairobi. Responsibilities: As an Account Executive (AE)-Utilities, you are responsible to the Customer Service Manager-Utilities for the link between clients and the technical team and perform functions geared to improve B2B and B2C. Key functions will include: The key functions associated with each position is disaggregate of the broad purpose of the position. Take ownershi...

SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation Job Purpose The Customer Experience Executive is responsible for drivi...