Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Customer service contact centre jobs

Listings from corporatestaffing.co.ke, fuzu.com and 7 more

Contact Centre Nurse Job Marie Stopes Kenya - Corporate Staffing Services

    Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

    Seen 12 days ago oncorporatestaffing.co.ke
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    Contact Centre Nurse Maternity Cover

      Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participate in provision of services undertaken at the call centre ensuring proper coverage. Detailed Client information captured in the call Centre database. Monthly agent activity and output...

      Seen 9 days ago onfuzu.com
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      Contact Centre Nurse Maternity Cover At Marie Stopes

        Key ResponsibilitiesProvision of counselling, support, and information to MSK Clients and employees on phoneMonthly reports showing number of clients and staff counselled.Data entry to analyse communication with the clients.Participate in provision of services undertaken at the call centre ensuring proper coverage.Detailed Client information captured in the call Centre database.Monthly agent acti...

        Seen 11 days ago onfindojobs.ke
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        Contact Centre Nurse Maternity Cover at Marie Stopes

          Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Key Responsibilities Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participa...

          Seen 12 days ago onjobwebkenya.com
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          Attaché- Customer Service & Contact Centre Department

            Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations of alternate solutions if...

            Seen 22 days ago onfuzu.com
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            Customer Care Agent Job Securex - Corporate Staffing Services

              About Securex HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years to become the leading Security...

              Seen 14 days ago oncorporatestaffing.co.ke
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              Customer Care Agent

                Job Summary Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent who will be responsible for offering topnotch support to our valued Customers with empathy and efficiency. The candidate should be customer-obsessed, proactive and solution-oriented. Duties and Respons...

                Seen 13 days ago onelevolt.co.ke
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                Customer Care Agent at Securex

                  With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Job Summary Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and custome...

                  Seen 14 days ago onjobwebkenya.com
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                  Customer Care Centre Agent-Portfolio Management & Invoicing At Schneider Electric

                    Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

                    Seen 16 days ago onfindojobs.ke
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                    Customer Service & Contact Centre Department - 3 Posts

                      Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...

                      Seen 25 days ago onelevolt.co.ke
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                      Customer Care Centre Agent-Portfolio Management & Invoicing at Schneider Electric

                        Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

                        Seen 16 days ago onjobwebkenya.com
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                        Universal Sales Consultants At Standard Bank Group

                          ResponsibilitiesAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own...

                          Seen 5 days ago onfindojobs.ke
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                          Universal Sales Consultants At Standard Bank Group

                            Job DescriptionAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own ...

                            Seen 6 days ago onfindojobs.ke
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                            Customer Service & Contact Centre Department - 3 Posts At Kenya Trade Network Agency (Kentrade)

                              Duties & ResponsibilitiesAct as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations ...

                              Seen 25 days ago onfindojobs.ke
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                              Universal Sales Consultants at Standard Bank Group

                                Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Responsibilities An outbound contact center role whose aim is to onboard an...

                                Seen 6 days ago onjobwebkenya.com
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                                Customer Service & Contact Centre Department 3 Posts at Kenya Trade Network Agency (KenTrade)

                                  Kenya Trade Network Agency (KENTRADE) is a state Agency under treasury that is mandated to facilitate cross border trade, Establish, manage and implement the Kenya National Electronic Single Window System (KNESWS). The overall objective of the National Electronic Single Window System Project is to facilitate international trade by reducing delays and lowering costs associated with clearance of go...

                                  Seen 26 days ago onjobwebkenya.com
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                                  Team Lead - Customer Excellence Center

                                    Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

                                    Seen 18 days ago onfuzu.com
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                                    Trade Development Representative at Poa Internet

                                      We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

                                      Seen 5 days ago onjobwebkenya.com
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                                      Team Lead - Customer Excellence Center At Kenya Airways

                                        Brief DescriptionThe overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling inbound and outbound contacts. The incumbent will be the point of contact for all team members. Key objective isto drive revenue, develop team and ensure adherence to set quality standards and service level expectations for business impact...

                                        Seen 20 days ago onfindojobs.ke
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                                        Contact Centre Officer Job I&M Bank - Corporate Staffing Services

                                          Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

                                          Seen 30+ days ago oncorporatestaffing.co.ke
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                                          Call Centre Nursing Executive Medical Contact Centre

                                            PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...

                                            Seen 30+ days ago onelevolt.co.ke
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                                            Irrigation Solutions Executive at Sheer Logic

                                              Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that build the internal capacities and capabilities. ...

                                              Seen 8 days ago onmyjobmag.com
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                                              Contact Centre Officer At I&M Bank

                                                JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

                                                Seen 30+ days ago onfindojobs.ke
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                                                Call Centre Nursing Executive Medical Contact Centre At Cic Insurance

                                                  PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...

                                                  Seen 30+ days ago onfindojobs.ke
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