Customer Service Consultant Jobs in Nairobi

Job PurposeThe Reservations Consultant plays a vital role in handling booking inquiries, processing reservations, and ensuring exceptional service for guests and travelers.Key Responsibilities:Booking Management: Handle incoming reservation inquiries via phone, email, and online channels. Assist customers in booking accommodations, tours, transportation, and other travel services based on their p...

JOB TITLE: ICT CONSULTANT JOB LOCATION: NAIROBI PURPOSE We are seeking a talented and experienced ICT Consultant to join our team. The ideal candidate will have a deep understanding of information and communication technology, strong problem-solving skills, and a passion for delivering exceptional service to clients. As an ICT Consultant, you will play a key role in helping our clients leverage t...

Minimum qualifications:Bachelor's degree or equivalent practical experience.Candidates will typically have 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis.Experience working with dashboards, SQL, measurement, and attribution in order to build sales and marketing strategies.Ability to communicate in English fluently in ord...

Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization. Summary The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for the...

Key Role Description:The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for their safari experiences, conducting effective and efficient tour package sales, promoting and converting inquiries into booked tour business, following up on customer quotes assigned to you and progressing them to closure, while reporti...

Brightpoint Infotech specializes in Enterprise Business Solutions & Services. As a leading Global Microsoft Solutions Partner (Business Applications) we are focused on offering cutting edge Digital Transformation Solutions and Services. We have helped clients globally to quickly adapt to a changing market dynamic by ensuring their Technology eco-systems are perfectly tuned and future ready. We ar...

HR, Payroll & Consulting Solutions People are at the heart of every successful organization. Investing in human capital is one of the smartest moves a business leader can make. But without the right systems to manage and measure your performance, this investment will never truly deliver Job Ref: EHC/030/2024 Job Purpose This position plays a crucial role in marketing and selling the company s pro...

Job Ref: EHC/030/2024Job PurposeThis position plays a crucial role in marketing and selling the company's products (meters, solar panels, transformer repair services, new transformers) to private clients.Key Duties and ResponsibilitiesMarket Research: Understand the target market, customer needs, and competitors' offerings through research and analysisDevelop Marketing Strategies: Collaborate wit...

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware. Requirements Minimum qualifications: Bachelor s degree or equivalent practical experience. Candidates will typically have 5 years of experience in media analytics, advertising sales, digital med...

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understa...

RequirementsGraduated with a degree in Tourism, Wildlife, Zoology or relevant majorMinimum 3 years of Tour Industry experience in a Reservation, Sales roles with proven experience in a Tour Operator companyWorking knowledge of East African Hotels with their unique selling points.Excellent organizational and Time Management skills, Research, Microsoft Office, Communication & Presentation.Extensive...

1. Personally welcoming customers who walk-in to the retail store, assist them by giving prompt, courteous and professional service. 2. Understanding customers needs and queries about the product, prices and services offered. 3. Assisting customers in selecting appropriate frame/sunglass to satisfy the clients comfort, appearance and prescription requirements4. Discussing and recommending types o...

In this key position, you will be an integral part of our project implementation organization and a customer-facing representative of the company. You will be responsible for the end-to-end project implementation of our innovative solution, in such a way to meet or exceed our customer's reasonable expectations of the solution's technical and business benefits.You are a dynamic and enthusiastic ha...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through offices on six continents, Infobip's platform is used by almost % of the population, making it...

Working at NTTKey Roles and Responsibilities:Receives instruction to apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governanceContributes to the management of all aspects and stages related to bids (particularly proposal documentation), including:Initiation and planning - Develops skills t...

Working at NTT Key Roles and Responsibilities: Receives instruction to apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance Contributes to the management of all aspects and stages related to bids (particularly proposal documentation), including: Initiation and planning - Develops skil...

Understand customer needs and coordinate with the internal team to ensure customer requests are fulfilled.Result: Complete data about the car and the customer enables the team to fully meet customer expectations.Schedule bookings for maintenance, servicing, or diagnostic inspection for our customers.Result: All customer requests are scheduled with full information in the CRM.Receive all customers...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Role Description The Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as wel...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the team is becoming more client facing and as such the requires a personable vehicle Service Advisor who can guide clients through their Car Care customer journey, and act as the liaison between our customers and our internal team as well...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in the Corporate Communications and Public Relations Division, as the Client Relations Manager. Reporting to the Head of Corporate Communications and Public Relations Division, the job holder will ensure business growth and development by leading the process of prospecting, negotiating and closing new...

Manage the reporting cycles for the GRBD, including but not limited to monthly GMC reports, EXCO papers and Board packs while ensuring adherence to reporting requirements, quality and timelines.Manage GRBD, agenda, prioritizing pressing matters that require direct attention and addressing any challenges or issues that can be resolved without further escalation, serving as a gatekeeper to the GRBD...

Reports: Financial Accountant Job Purpose The Accounts Assistant is responsible for managing the doctor s accounts payable process specifically related to doctors procedure and consultation fees. This includes accurately processing invoices, reconciling accounts and ensuring timely payments to the consultant doctors. Main Duties And Responsibilities Doctors accounts management Manage all payments...

Manage the reporting cycles for the GRBD, including but not limited to monthly GMC reports, EXCO papers and Board packs while ensuring adherence to reporting requirements, quality and timelines.Manage GRBD, agenda, prioritizing pressing matters that require direct attention and addressing any challenges or issues that can be resolved without further escalation, serving as a gatekeeper to the GRBD...