Thu Apr 11 2024 14:00:13 GMT+0000 (Coordinated Universal Time)

Customer service call contact centre jobs

Junior Site Engineer At Icolo: A Digital Realty Company

Icolo A Digital Realty Company - Mombasa

    Job Description:To provide technical, (preventative) maintenance, repairs, installation and customer service support in order adhere to agreed SLAs with clients and to maximize client satisfaction.Responsibility.MaintenancePerformance IndicatorExecute maintenance and repairs of buildings and equipment in order to minimize 'downtime.'Day-to-day surveillance of building and equipmentSupport mainten...

    1 day agofindojobs.ke
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    Junior Site Engineer at Junior Site Engineer at iColo: A Digital Realty Company

    iColo A Digital Realty Company - Mombasa

      iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

      2 days agojobwebkenya.com
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      Aftersales & Escalations Supervisor

      BURN - Nairobi

        Implement the aftersales process & carbon support model in line with the laid down strategy. Provide aftersales & carbon training to call centre managers, aftersales & carbon support team, sales team, and field logistic team. Identify and vet service centre location, and define service level offering to ensure service accessibility, visibility and affordability for customers. Lead roll out of ser...

        6 days agofuzu.com
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        Contact Centre Nurse Job AAR Insurance - Corporate Staffing Services

        AAR Insurance - Nairobi

          Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...

          26 days agocorporatestaffing.co.ke
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          Aftersales & Escalations Supervisor

          Burn Manufacturing - Kiambu

            About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

            9 days agofindojobs.ke
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            Aftersales & Escalations Supervisor At Burn

            Burn - Nairobi

              About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...

              9 days agofindojobs.ke
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              Aftersales & Escalations Supervisor

              Nairobi

                About the role The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon support for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                10 days agoelevolt.co.ke
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                Contact Centre Nurse At Aar Insurance

                Aar Insurance - Nairobi

                  Overall Purpose of the JobTo ensure the provision of high-quality customer service with respect to medical and non-medical business customers.Key ResponsibilitiesHandling customers' queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage.Drive progress towards the goal to reduce operational costs and increase the total nu...

                  26 days agofindojobs.ke
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                  Contact Centre Nurse at AAR Insurance

                  AAR Insurance - Nairobi

                    AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network. Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, com...

                    26 days agojobwebkenya.com
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                    Call Center Teamleader At Ital Global

                    Ital Global - Nairobi

                      About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                      28 days agofindojobs.ke
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                      Call Center Teamleader At Ital Global

                      Ital Global - Nairobi

                        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                        29 days agofindojobs.ke
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                        Aftersales Support Coordinator

                        BURN -

                          Implement the aftersales process & carbon support model in line with the laid down strategy. Provide aftersales & carbon training to call centre managers, aftersales & carbon support team, sales team, and field logistic team. Identify and vet service centre location, and define service level offering to ensure service accessibility, visibility and affordability for customers. Lead roll out of ser...

                          21 days agofuzu.com
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                          Call Center Teamleader at Ital Global

                          Ital Global - Nairobi

                            We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                            30 days agojobwebkenya.com
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                            Aftersales Support Coordinator

                            Burn Manufacturing - Kiambu

                              About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                              21 days agofindojobs.ke
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                              Aftersales Support Coordinator

                              Kiambu

                                About the role The job holder will implement a process that will identify and develop the capability of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon support for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                                24 days agoelevolt.co.ke
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                                Aftersales Support Coordinator at BURN Manufacturing

                                BURN Manufacturing - Kiambu

                                  BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The job holder will implement a process that will identify and develop the capabilit...

                                  24 days agojobwebkenya.com
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                                  Call Center Customer Care Manager

                                  Frank Management Consult - Nairobi

                                    Provide input into the development of the Customer Service strategy, to support the realization of the client business strategyDevelop the implementation plans for the Contact Centre strategies to ensure the successful realization of objectivesDevelop the budget for the call Centre function, to ensure the timely allocation of resources required to implement the customer service strategy, and to s...

                                    30+ days agofuzu.com
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                                    Medical Contact Centre Assistant At Britam

                                    Britam - Nairobi

                                      Job purpose:The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients and/or assign tickets to the right person or department.Key responsibilities:Handling customer queries, complaints, instructions received through call and email communication.Interact with clients, inter...

                                      30+ days agofindojobs.ke
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                                      Medical Contact Centre Assistant at Britam

                                      Britam - Nairobi

                                        Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as neces...

                                        30+ days agojobwebkenya.com
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                                        Aftersales & Carbon Support Coordinator

                                        BURN -

                                          Workdays: Monday-SaturdayRest days: SundayShift Plan: The shifts will run from 7.00 am to 3.00 pm and 12.00 pm to 8.00 pm as assigned by the manager.Duties and Responsibilities: Implement the aftersales process & carbon support model in line with the laid down strategy. Provide aftersales & carbon training to call centre managers, aftersales & carbon support team, sales team, and field logistic t...

                                          30+ days agofuzu.com
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                                          Aftersales & Carbon Support Coordinator

                                          Burn Manufacturing - Kiambu

                                            About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                                            30+ days agofindojobs.ke
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                                            Aftersales & Carbon Support Coordinator At Burn

                                            Burn - Kiambu

                                              About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...

                                              30+ days agofindojobs.ke
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                                              Customer Experience Executive Job JTL - Corporate Staffing Services

                                              Jamii Telecom - Nairobi

                                                We are seeking to recruit a Customer Experience Executive to provide a point of communication and contact with customers to address concerns and complaints and review the customers comments regarding their experience while reviewing all customer information in company databases to ensure that it is up to date. Customer Experience Job Responsibilities Respond to customer inquiries and make every e...

                                                30+ days agocorporatestaffing.co.ke
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                                                Contact Centre Telesales Representative at Twiga Foods

                                                Twiga Foods - Kiambu

                                                  Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

                                                  30+ days agojobwebkenya.com
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                                                  Job Scope
                                                  • Full-time
                                                  Job type
                                                  • Contract
                                                  • Permanent
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