customer satisfaction manager

Job Purpose:The primary objective is to maximize sustainable Economic Profit derived from a portfolio of Large Local Corporates OR Public Sector Customers via effective Business Development & Risk Management at an individual and team level.Customer Sales and service: 45%Identify potential sales opportunities with new & existing Customers and subsequently sell and deliver.Identify the opportunity ...

Job SummaryReporting to the Head of Digital Banking, the holder will create intuitive, visually appealing, and user-centered interfaces for digital products and experiences. Holders core role will be shaping digital experiences that meet & exceed user needs, drive engagement, drive activity and increase user stickiness to increase overall customer satisfaction. Role holder will have rich experien...

In this position you will: Develop growth strategy of the business for assigned brands through adaptation and adoption of global category and brand strategies Accountable for brand performance tracking for assigned portfolios across markets and recommend remedial action Accountable for accelerated share, sales and profit growth for assigned brand portfolios over Annual Brand Plans Ensure that all...

The HR & Admin Manager will be responsible for coaching the senior managers to be effective leaders of their teams and the day-to-day running of Human Resource and administrative functions of the company. Job Description Coach the Management team, senior managers and departmental heads in establishing a high-performing culture and in doing so, transition Kulea into a high-performing organization ...

Financial (40%)This position is responsible for achievement of the portfolio s annual financial targets both P&L and balance sheet.Balance Sheet GrowthProfitability: Profit Before Tax (PBT)Clear and effective portfolio growth strategy that is tran slated into performance scorecards that deliver revenue, profitability and share of market objectives.PAR contained within the limits set.NPL < 5%.PAR ...

Savannah Informatics Limited (Savannah), is a clinician-led health informatics company delivering innovative and interoperable healthcare solutions to improve access to affordable quality healthcare. Summary We are seeking an experienced and dynamic Sales Manager to lead our sales team in promoting and selling health tech software and products in the fast-paced and rapidly evolving healthcare lan...

Liberty Life Assurance Kenya is a life insurance provider that has been providing relevant products to Kenyans for over 50 years. Our purpose at Liberty is to make a difference in people s lives by making financial freedom possible. Job Summary The role holder will be responsible for marketing, customer service, public relations, operations, management and overall running of the branch. The role ...

Duties and ResponsibilitiesEnsure achievement of volume/brand mix targets, availability, visibility, quality and customer price are within predetermined parameters.Ensure that objectives in terms of availability, volume and customer price of products are achieved.Regularly update customer database of all area customer information and stock rotation.Ensure customer satisfaction in terms of sales i...

Job DescriptionWe're in search of a driven Technology Software Senior Sales Manager, Commercial Sector, Kenya, capable of guiding our team to promote our comprehensive technology solutions portfolio in a license sales model. While we actively assist our customers in transitioning to the Cloud, we remain committed to fulfilling their on-premises solution needs.Your team's purview spans a diverse r...

At Kulea we offer a technology-first solution, to agricultural data, physical commodities brokerage and risk management on the African continent. Kulea is trusted by industry leaders from the commodities sector the world over. Summary The HR & Admin Manager will be responsible for coaching the senior managers to be effective leaders of their teams and the day-to-day running of Human Resource and ...

Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients success. About Job Customer Experience Officers are required to: Have a direct day to day interaction with customers Proa...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Purpose: The primary objective is to maximize sustainable Economic Profit derived from a portfolio of Large Local Corporates OR Public Sector Customers via e...

Job Description We're in search of a driven Technology Software Senior Sales Manager, Commercial Sector, Kenya, capable of guiding our team to promote our comprehensive technology solutions portfolio in a license sales model. While we actively assist our customers in transitioning to the Cloud, we remain committed to fulfilling their on-premises solution needs. Your team's purview spans a diverse...

RE-ADVERTISEMENT Department: Corporate Business Report to: Corporate Business Manager Direct Reports: Assistant Irrigation Specialist External Links: Commercial Farmers, Large Scale farmers, Small Scale farmers, Estates and co-operative Societies Job Summary The role of the Irrigation Sales Executive is to prospect, develop, and grow business by providing irrigation solutions to clientele in acro...

Mission Epiroc East and Central Africa is looking for an experienced and well-networked Regional Business Line Manager (RBLM) to take our Surface drilling business to the next level including digitalization and automation.The primary task will be to maximize market share, maintain consolidated profitability and thereby strengthen Epiroc's market position in the East and Central African Region (EC...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

Job SummaryReporting to the Head of Digital Banking, the holder will create intuitive, visually appealing, and user-centered interfaces for digital products and experiences. Holders core role will be shaping digital experiences that meet & exceed user needs, drive engagement, drive activity and increase user stickiness to increase overall customer satisfaction. Role holder will have rich experien...

Role overviewTo Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.The incumbent will:Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risk...

Oracle Corporation is an American multinational computer technology corporation, headquartered in Redwood City, California. About Job We re in search of a driven Technology Software Senior Sales Manager, Commercial Sector, Kenya, capable of guiding our team to promote our comprehensive technology solutions portfolio in a license sales model. While we actively assist our customers in transitioning...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary Reporting to the Head of Digital Banking, the holder will create intuitive, visually appealing, and user-centered interfaces for digital products and...

Purpose of the positionThe Corporate Business Manager will be directly responsible for developing the strategy on how we can penetrate, develop and serve the corporate organizations that are in the following sectors, export vegetable market, Cash crop sector such as sugarcane, tea, avocado, coffee, cotton, export of herbs, floriculture sector.The Corporate Business Manager will be directly respon...

Job Title: Operations Officer Indirect Reports: HOD-Operations Industry: Advertising Location: Nairobi Gross Salary: Ksh 60k 80k Our client is seeking to hire an Operations Officer who will be responsible for ensuring smooth and effective operations/logistics activity by process improvement, identifying various compliance issues, strategic planning, and development. Responsibilities: Project Coor...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...

Job SummaryAs a GivePower Branch Manager you will be responsible for overseeing the daily operations of the branch including managing staff, ensuring customer satisfaction, maintaining cleanliness and safety standards, meeting financial goals, such as sales targets, cash management and cost control and ensuring compliance with relevant national and county laws and regulations.Duties and responsib...