customer resolution officer

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

The Commission was established when the fiscal sustainability of the wage-bill; attraction and retention of requisite skills to execute public service functions; productivity and performance; and transparency and fairness in remuneration setting and review, is seriously in question. Job Purpose This position is responsible for interpretation and implementation of Human Resource strategies, polici...

Sales and marketing jobs. Salary: Kshs 35-40K, Our client is a logistics solution provider which was founded in Kenya in 2012. They are looking to hire a Sales and Marketing Officer who will be tasked with ensuring effective formulation and implementation of sales and marketing strategies and efficient co-ordination of activities in the sales and marketing department. Responsibilities Identifies ...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

Main Duties:Digital channels uptime management on mobile banking, ATMs Open Banking, and others.Support issues resolution and systems troubleshooting.Uptime management and monitoring of systems and transactions.Configuration of channels for optimal performanceDigital channels systems installations, administration, and upgrades.Manage all channels integration points on middleware and core banking ...

Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs or escalates client (landlord/tenant) client requests to the senior field officer.Key Res...

Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country Main Duties: Digital channels uptime management...

IT jobs Nairobi. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer Service Desk is...

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

Real estate jobs Nairobi. Reporting to: Senior Field Officer,Gross Salary: Kshs 50,000, Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs o...

Key ResponsibilitiesTenant management: From onboarding/lease to tenant exit/move-out in liaison with the senior field officer including handling/resolving the tenant complaints, inquiries and requestsRent Management: Ensure timely payment of all rent on or before the first (1st) day of every monthBusiness development: Participate in growing the business by bringing in new clients in liaison with ...

They are looking to hire a Sales and Marketing Officer who will be tasked with ensuring effective formulation and implementation of sales and marketing strategies and efficient co-ordination of activities in the sales and marketing department.ResponsibilitiesIdentifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales op...

. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The United...

ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.BACKGROUND ...

Daily reconciliation of Branch/ treasury/ credit/ Digital loans suspense, Digital banking (utilities, settlement, transit, Floats, and suspense), Card operations (Collections, receivables, settlements, Transit, Card floats, Card debt portfolios, and Suspense), Nostro banks, Central Banks, Clearing, ATMs, Cash deposit Machines within set laid down procedures.Approve manually matched transactions i...

Key ResponsibilitiesEnsure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.Achieve revenue targets, profitability and growth as per agreed budgetsDigital and E- Channel promotion and enrichment initiatives. This will involve all initiatives aimed at increasing uptake of the channel solution in line with the company's...

Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. Key Responsibilities Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience. Achieve revenue targets, profitability and growth as per agre...

The Talent Nexus is a full-service Recruitment and Talent Management company, proud to be serving small and medium businesses across Kenya. We are obsessed with customer experience. We are specialists in executive search and recruitment Summary Our client is a well-established company in the construction industry. They are looking for a pro-active, self driven and experienced candidate to fill in...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

Develop and execute digital communication strategies in line with the organization's communication strategy to enhance brand presence and reputation.Manage digital communication channels and utilize both digital channels and traditional publishing methods to disseminate information, engage stakeholders, and maintain consistent messaging across various platforms.Create and implement a comprehensiv...

We are a premier 160-bed Hospital, Strategically Located Opposite Kisumu Airport along the Kisumu Busia Highway. We are seeking to recruit a self-driven and results-oriented individual for the above role. JOB DESCRIPTION FOR BUSINESS DEVELOPMENT MANAGER Responsible for business development and marketing activities and 360 customer service. Formulate and implement business development strategy and...

PurposeThe incumbent will report to The Assistant Manager Central Reconciliation and will be responsible for reconciling assigned Bank general ledgers to enable accountability of general ledger balances, decision making, transaction error correction, fraud detection, and giving comfort to the bank that the general ledger balances are free of misstatement.Primary ResponsibilitiesDaily reconciliati...

Role SummaryEnsure high quality health and wellness services are given to all patients through provision of evidence-based clinical care and through continuous improvement in quality, patient safety and customer experience.Duties and ResponsibilitiesProvide proper management and treatment to patients in accordance with evidence-based medical practice and the clinical guidelines and protocols adop...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The incumbent will report to The Assistant Manager Central Reconciliation and will be responsible for reconciling assigned Bank general ledgers to enable accountability of general ledger balances, decision making,...