customer relationship officer jobs

JOB PURPOSEThe Chief Marketing Officer will be responsible for overseeing all marketing initiatives across the portfolio, including digital marketing, brand management, PR, and customer relationship management. The role involves developing and executing strategic marketing plans, managing marketing budgets, and driving revenue growth. You will collaborate with the executive team to align marketin...

Location: Kenya Our client, a premier safari company operating in the tourism industry operating several Camps and Lodges across Kenya is seeking to recruit a Chief Marketing Officer. JOB PURPOSE The Chief Marketing Officer will be responsible for overseeing all marketing initiatives across the portfolio, including digital marketing, brand management, PR, and customer relationship management. The...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Real estate jobs Nairobi. Reporting to: Senior Field Officer,Gross Salary: Kshs 50,000, Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs o...

Relationship Officers Operations & Customer Service at SMEP Microfinance Bank

Our client is a well-established real estate company seeking to hire an experienced Rent Collection Executive who undertakes all residential and commercial property management activities in a given portfolio to maximize income on investments and ensure client (landlords/tenants) satisfaction. He/she performs or escalates client (landlord/tenant) client requests to the senior field officer.Key Res...

JOB TITLE RELATIONSHIP OFFICER NATURE OF JOB FULL TIME INDUSTRY MICROFINANCE SALARY KSH 40,000 JOB LOCATIONS THIKA ROAD, NAIROBI CBD Duties and Responsibilities Building strong business relationships with our existing and new retail group clients. Member education and physical visits to meet the respective clients management team(s). Training of any new staff to predispose them to opening a PPP. ...

Job Description 1. Develop and implement effective customer service processes that ensure customer satisfaction and Retention. 2. Supervise the customer service team in prompt response to customer requests/enquiries, ensuring top-flight service across all customer interaction touch points. 3. Skillfully investigate and resolve Customer complaints productively, ensure professionalism and complianc...

Key ResponsibilitiesTenant management: From onboarding/lease to tenant exit/move-out in liaison with the senior field officer including handling/resolving the tenant complaints, inquiries and requestsRent Management: Ensure timely payment of all rent on or before the first (1st) day of every monthBusiness development: Participate in growing the business by bringing in new clients in liaison with ...

Duties and ResponsibilitiesBuilding strong business relationships with our existing and new retail group clients.Member education and physical visits to meet the respective clients' management team(s).Training of any new staff to predispose them to opening a PPP.Ensuring that any new staff's applications are channeled to the new business team for creation in the system.Ensuring that new employees...

Primary Purpose of RoleThe Executive Assistant acts as a strategic partner to the GCEO by not only managing the administrative elements of the office but more importantly providing executive support in a one-on-one working relationship. He/She serves as the primary point of contact for internal and external stakeholders on all matters pertaining to the office of the GCEO. He/She also serves as a ...

Trident Insurance Company Limited (TICL) is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized automated systems to provide effective...

1. Systematically generate leads through cold calling, referrals, social media, net working, market research and any other effective means. 2. Continuously explore new and innovative methods for lead generation. 3. Identify and pursue new business opportunities for real estate products 4. Effectively communicate terms of agreements and close sales deals. 5. Establish and nurture strong relationsh...

ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.BACKGROUND ...

Description 1. KEY TASKS AND RESPONSIBILITIESManaging the renewals cycle by ensuring the terms/notices are dispatched by 15th of every month.Maintain good relationships with intermediaries and ensure maximum retention of profitable accounts.Participate in renewal meetings with intermediaries and clients to review and retain renewal business.Seek opportunities to cross-sell or upsell to existing c...

Reports: Chief Executive OfficerJOB PURPOSEReporting to the Chief Executive Officer, the candidate will lead the development and execution of the hospital's business development strategy with an aim of growing and sustaining the business to help the hospital meet its budgetary obligations. .MAIN DUTIES AND RESPONSIBILITIESDevelopment and execution of hospital Business Development strategy.Develop...

Job Description KEY TASKS AND RESPONSIBILITIES Managing the renewals cycle by ensuring the terms/notices are dispatched by 15th of every month. Maintain good relationships with intermediaries and ensure maximum retention of profitable accounts. Participate in renewal meetings with intermediaries and clients to review and retain renewal business. Seek opportunities to cross-sell or upsell to exist...

Our Purpose: At Watu Africa, we empower entrepreneurs. WATU is a mission-driven, customer-centric company that believes that every entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa's fastest-growing Asset Finance company, we see the continent's bright and prosperous future and want to be part of the team transforming it into reality. We, therefore, hav...

Job Title: Online Client Relations Officer Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent co...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

JOB PURPOSEThe Public Communications and Engagement Officer will play a pivotal role in advancing Amnesty International Kenya's mission by implementing strategic communication and engagement initiatives. This role is responsible for increasing awareness, mobilising action, building a strong supporter base, fostering dialogue, and aligning with Amnesty Kenya's overall goals and messaging.BACKGROUN...