customer relations officer

Job Summary:The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer servic...

CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitabilit...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

(REF NO: MBDO/04/24) Job Purpose: To drive the marketing and business development Strategies of the Society. Reporting to: The CEO Roles and Responsibilities Prepare, monitor and implement Marketing Budget and plan. Prepare and submit timely annual work plan to the CEO. Design and implement direct marketing campaigns according to marketing strategy. Conduct market research and intelligence for th...

(REF NO: MBDO/04/24)Job Purpose:To drive the marketing and business development Strategies of the Society.Reporting to: The CEORoles and ResponsibilitiesPrepare, monitor and implement Marketing Budget and plan.Prepare and submit timely annual work plan to the CEO.Design and implement direct marketing campaigns according to marketing strategy.Conduct market research and intelligence for the SACCO,...

JOB PURPOSEThe Chief Marketing Officer will be responsible for overseeing all marketing initiatives across the portfolio, including digital marketing, brand management, PR, and customer relationship management. The role involves developing and executing strategic marketing plans, managing marketing budgets, and driving revenue growth. You will collaborate with the executive team to align marketin...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

Location: Kenya Our client, a premier safari company operating in the tourism industry operating several Camps and Lodges across Kenya is seeking to recruit a Chief Marketing Officer. JOB PURPOSE The Chief Marketing Officer will be responsible for overseeing all marketing initiatives across the portfolio, including digital marketing, brand management, PR, and customer relationship management. The...

Job Description Reporting to the Head of Claims, the role holder will be responsible for contributing towards implementation of the Company's general business claims strategy to achieve the company's mission of providing quality insurance and financial services through customer centric culture and speedy settlement of claims Duties and responsibilities: Manage of claims at the individual and port...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965 (REF NO: MBDO/04/24) Job Purpose: To drive the marketing and business development Strategies of the Society. Reporting to: The CEO Role...

About Us: Governors Balloon Safaris Limited is a premier hot air balloon company offering breathtaking aerial safaris over the stunning landscapes of Masai Mara. We provide our guests with an unforgettable experience, combining adventure, luxury, and safety.Job Description:We are seeking a dynamic and versatile Security and Guest Relations Officer to join our team. The ideal candidate will not on...

REPORTING TO: AccountantCONTRACT DURATION: 5 MonthsPURPOSE OF THE JOB:The job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business.MAIN DUTIES AND RESPONSIBILITIES:Customer ServiceCommunicate courteously with custo...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

Role DescriptionThe Corporate Department coordinates the CEO''s office (the 'Front Office') including Executive Support, Board Relations and certain Partnerships, People and Legal functions of the Group. The Execuitve Assistant (EA) provides an efficient, responsive and confidential service to the Directors, enabling them to allocate time and resources more efficiently between personal, professio...

Job Title: Online Client Relations Officer Job Summary: The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent co...

Responding to all system and/or network security breaches.Engineer, implement and monitor security measures for the protection of computer systems, networks and information.Test, Identify and define system security requirements.Participating in change management process.Design computer security architecture and develop detailed cyber security designs.Prepare and document standard operating proced...

ADMI is a leading creative media and technology training institution, offering practical courses in Film & TV Production, Mass Communication, Music Production, Sound Engineering, Animation & Motion Graphics, Graphic Design, Digital Marketing, Photography and Multimedia Role The Corporate Department coordinates the CEO s office (the Front Office ) including Executive Support, Board Relations and c...

City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity. Salary Range : KSh 30,000 KSh 50,000/month Key Responsibilities: Develop creative concepts, layouts and artwork that align with project objectives and brand guidelines. Conceptualise and create visually stunning graphic designs for a...

M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Corporate Communications and Public Relations Division, as a Customer Experience Officer. Reporting to the Customer Experience Manager Corporate Communications and Public Relations Division, the job holder will serve as the as a first impression of the Hospital to the clients to ensure excellent cu...

Job Description 1. Develop and implement effective customer service processes that ensure customer satisfaction and Retention. 2. Supervise the customer service team in prompt response to customer requests/enquiries, ensuring top-flight service across all customer interaction touch points. 3. Skillfully investigate and resolve Customer complaints productively, ensure professionalism and complianc...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

The Talent Nexus is a full-service Recruitment and Talent Management company, proud to be serving small and medium businesses across Kenya. We are obsessed with customer experience. We are specialists in executive search and recruitment Summary Our client is a well-established company in the construction industry. They are looking for a pro-active, self driven and experienced candidate to fill in...