customer relations management jobs

JOB SUMMARY:To provide leadership in developing new markets, strategies & growing the Assets, Liabilities, & Customer base for the entire bank's Elite and Diaspora banking segment through Central Office and Branches to enable the bank to be a Top Leader in this market niche.KEY RESPONSIBILITIES:Acquisition: Business Development -60 fine and manage the bank's strategy to tap into new business and ...

Job PurposeThe Program Coordinator will be the IFRC focal point responsible for supporting the effective and timely implementation of all tasks related to the development of the regional initiative. This will include overall quality assurance of all program documents, management of relationships and engagement with stakeholders, coordination, communication, mobilization of technical support, SPRM...

Job Overview:The ideal candidate will be responsible for copy-writing, copy-editing, creating, improving, and maintaining content across multiple platforms and formats to drive sales, engagement, and positive customer behavior.Responsibilities:Produce high-quality content for various platforms including emails, newsletters, websites, and social media.Collaborate with design and marketing teams to...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. Job Purpose This position is responsible for execution of the ...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. Job Purpose This position is responsible for the analysis and ...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. The absence of a holistic approach led to substantial differen...

VACANCY No. KYEB/05/2024 Assistant Manager Corporate Communication & Marketing will be responsible to the CEO. Job Description Ensuring the development of promotional materials for trade shows and conferences; Liaison between the company and advertising agencies, print suppliers and other marketing services; Ensuring preparation of company newsletters, press releases and event announcements; Mana...

Corporate and Internal Communications Craft and disseminate internal communications fostering a collaborative work culture. Craft captivating digital and internal content in line with the communications calendar. Manage crisis communications, ensuring timely and accurate information in collaboration with the Group Head, Marketing and Communications. Implement feedback mechanisms to continuously i...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: To provide leadership in developing new markets, strategies & growing the Assets, Liabilities, & Customer base for the entire bank s Elite and Diaspora ...

A university of global excellence in advancing Knowledge, science and Technology. To provide leadership and outstanding programmes by engaging in scholarly reflection, cultivating critical thinking and advancing creative problem-solving skills in the fields of engineering, the sciences, business and related areas that benefit society. Reporting to: Managing Director Summary The Water Processing P...

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian and development network, with millions of volunteers in 190 member National Societies. We are guided by Strategy 2020 our collective plan of action to tackle the major humanitarian and development challenges of the present decade Job Purpose The Program Coordinator will be the IFRC foca...

Job Summary:The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer servic...

Media Force Communication is a full service communication agency based in Nairobi, Kenya. Our solutions are in strategic communications, creative and marketing, storytelling and development of technology platforms. Our services empower non-profits, emerging businesses and corporates so they remain relevant in this digital age. Job Overview: The ideal candidate will be responsible for copy-writing...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. The absence of a holistic approach led to substantial differen...

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)Technical Excellence:Provide assurance that Equity Group s assets are effectively managed and monitored to meet Equity security requirements - first-line management assurance.Analize known and emerging threats to determine risks against Equity assets.Review and document Information Security Policies, Processe...

Technical Excellence:Provide assurance that Equity Group s assets are effectively managed and monitored to meet Equity security requirements - first-line management assurance.Analize known and emerging threats to determine risks against Equity assets.Review and document Information Security Policies, Processes and Procedures and meet governance in terms of legislative and audit requirements and p...

We are seeking a qualified Property Manager with a strong accounting background to oversee the day-to-day operations of our residential/commercial property bases inJuba South Sudan. The ideal candidate will have experience in both property management and accounting, with a keen eye for detail and a commitment to providing exceptional customer service to tenants and residents.ResponsibilitiesManag...

CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitabilit...

Job Summary:The Digital Sales Executives are responsible for driving digital sales and revenue generation within the respective sectors. This role involves leveraging digital channels and technologies to identify, engage, and convert prospects into customers. The Digital Sales Executive plays a critical role in developing and executing digital sales strategies, managing digital marketing campaign...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit headquartered in Belgium focuses on the needs of International Organisations. This unit is specialised in...

United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...

Indepth Research Services (IRES) is an international training and consultancy organization with its head office in Nairobi, Kenya. IRES offers a comprehensive portfolio of technical training and education services designed for individuals, and organizations working in the agriculture; climate change and environment; disaster management; education; food and nutrition; health; humanitarian relief; ...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Mission/ Core purpose of the Job: This role is responsible for embedding and maintaining technical security control requirement across the Equity network, infrastructure and...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...