customer officer jobs

iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. Under the general guidance of Senior Manager Operations, the KYC & AML Officer is a member of the Operation Team responsible for opening, amending, reviewing and exiting client...

Develop, plan, coordinate & implement occupational health, safety , environment polices and procedures in order to achieve and maintain a safe and clean environment for the organization and its stakeholders. Applicants must be in possession of a Degree in Environmental Sciences or other relevant field with certification in occupational health and safety. In addition the ideal candidate will be re...

Provide customer care and support to internal & external clients and solving their problems.Support the principal in receiving, sorting, distributing, and dispatching daily mail & drafting letters and disseminating them appropriately and timely.Front office managementIn liaison with the HR department, help in Induction process of the new staff up-on reporting.In liaison with the principal, help i...

Location: Kenya Our client, in the Tourism industry, is seeking to recruit a Chief Operating Officer. Job Purpose The COO will be responsible for driving operational excellence overseeing day-to-day operations, optimizing efficiency, and enhancing the overall guest experience within the tourism sector. Key Responsibilities: Operational Strategy: Develop and implement operational strategies that a...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Develop, plan, coordinate & implement occupational healt...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-qualit...

Job DescriptionUsername is a leading real estate company based in Nairobi. The company seeks to recruit a Self-Driven and Enthusiastic Finance Collections Officer. The Role reports to the Finance Manager.Duties and Responsibilities:Collect outstanding debts from clients and achieve collection targets to ensure positive cash flow.Maintain debtor's book to ensure that the debt status is accurate an...

JOB SUMMARYTo cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family membersKEY RESPONSIBILITIESTo maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol and guidelinesTo continually monitor and evaluate patients admitted in the wards and a...

StrategySupport the development and implementation strategies to optimize the claims assessment process and enhance efficiency.Identify areas for process improvement and make recommendations for streamlining workflows.Stay updated with industry trends and changes in healthcare regulations to ensure compliance and mitigate risks. OperationalReview and assess medical claims, verifying the accuracy ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client a well-established charitable organization in Kenya, providing critical support to children and adults living with cancer is seeking toHe/she will be responsible fo...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion JOB SUMMARY To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care servic...

Role PurposeThe purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or through customer services. To be point of contact for Venues/Venue Supervisors on the day. This role will be required ...

Username Investment Limited is the leading Kenyan based real-estate development and Investment Company. We desire to provide the current and upcoming generations with a place they can call home. Summary Username is a leading real estate company based in Nairobi. The company seeks to recruit a Self-Driven and Enthusiastic Finance Collections Officer. The Role reports to the Finance Manager. Duties...

Under the general guidance of Senior Manager Operations, the KYC & AML Officer is a member of the Operation Team responsible for opening, amending, reviewing and exiting clients according to established policies and procedures. The KYC & AML Officer will also review client's transactions to detect and report either proposed or completed unusual transactions.KEY RESPONSIBILITIESPerforming the due ...

Leads a team of Technicians and workshop Assistants within MSU Workshop.Supervise the trouble shooting and diagnostics procedure on vehicles and generators.Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary.Ensure that warranties are properly followed up, monitored, and documented.Plan and organize Preventive Maintenance System (PMS) a...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

Username is a leading real estate company based in Nairobi. The company seeks to recruit a Self-Driven and Enthusiastic Finance Collections Officer. The Role reports to the Finance Manager. Duties and Responsibilities: Collect outstanding debts from clients and achieve collection targets to ensure positive cash flow. Maintain debtor s book to ensure that the debt status is accurate and latest. De...

iPay is an innovative payments processing solution and payment gateway for Africa. iPay is an easy-to-use payments processing system that incorporates VISA, Mastercard, M-PESA, Airtel Money & eLipa wallet modes of payment. Summary Under the general guidance of Senior Manager Operations, the KYC & AML Officer is a member of the Operation Team responsible for opening, amending, reviewing and exitin...

Procurement jobs. Job Summary The Stores Officer will control the flow of stock through a warehouse, monitoring goods in and out, safely and efficiently moving and handling items and keeping stock records. Warehouse assistants are employed to make sure the process runs smoothly. However, the amount of duties and their character depend on the size and type of store. Duties and Responsibilities Rec...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose The purpose of this role is to ensure effective and efficient delivery of Exams. To manage Venue Supervisor engagement, relationship, and performance. To co-ordinate and manage any risk or issue resolution, including co-ordination of customer communication directly or t...

Prepare, monitor and implement Marketing Budget and plan.Prepare and submit timely annual work plan to the CEO.Design and implement direct marketing campaigns according to marketing strategy.Conduct market research and intelligence for the SACCO, analyse results and present timely written reports where workable recommendations are made to CEO and leadership.Responsible for member recruitment, mar...

Location: Kenya Our client, in the Tourism industry in the region managing hotels, camps and lodges , is seeking to recruit a Chief Executive Officer . Job Purpose The CEO will be responsible for providing strategic direction, fostering innovation, and driving growth while maintaining a strong focus on customer satisfaction and industry leadership. This role requires exceptional leadership skills...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job purpose: To provide exceptional customer service in order to d...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...