Customer Manager jobs in Nairobi

Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...

R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...

d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...

Job DescriptionThe Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company's value proposition, ensure all OpCos are delivering a cohesive customer e...

Duties and ResponsibilitiesManage all aspects of property operations, including leasing, maintenance, rent collection, and tenant relations.Market and advertise available rental units to attract prospective tenants and minimize vacancy rates.Screen prospective tenants, conduct property tours, and negotiate lease agreements in accordance with company policies and applicable regulations.Coordinate ...

Contribute to account strategy to proactively identify and meet customers needs with creative workIdentify upgrade, expansion opportunities and churn risk, and take measures to ensure retentionManage 20 concurrently ongoing high-paced creative projects from strategy to concept to production collaborating with numerous customers and creativesIdentify, discuss and clarify customers objectives and n...

Since our founding in 1994, Future Group has embarked on a remarkable journey to become a global leader in the translation and localization industry. At Future Group, we take pride in our ability to consistently exceed our clients' expectations by delivering high-quality, tailored solutions that drive their success in international markets. Boost Your Career as a Business Development Executive wi...

Advise our clients on the implementation of Generative AI into their workflows, including preparation of workshops, analyzing existing workflows for the impact of GenAI, prioritizing use cases and alignment with key stakeholdersManage multiple simultaneous projects, ensuring they stay on time and within budget, and leading 2-3 people-strong consulting teamsConfiguring and implementing Generative ...

. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The United...

ROLE PURPOSE: We are seeking a highly motivated, confident and dynamic individual to join our team as a Management Trainee to support in Administrative duties. This entry-level position offers an excellent opportunity for recent graduates or individuals that are technology-savvy and looking to transition into administrative roles. The role holder will undergo comprehensive training, challenging e...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.Key Responsibilities: Oversee all aspects of day-to-day store operations, ensuring smooth functioning...

JOB TITLE: OPERATIONS MANAGERAbout this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Operations Managerto work in Nairobi, Kenya.Key Duties and Responsibilities En...

JOB TITLE: OPERATIONS MANAGER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Operations Manager to work in Nairobi, Kenya. Key Duties and Responsibiliti...

Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, processors, MNOs, payment gateways and Fintech s to drive product development and enhance product user experience. Product development and innovation to drive new revenue streams and su...

Job Description: Regional ManagerWe are seeking a dynamic and results-driven Regional Manager to oversee our operations and drive growth in the transportation sector. The ideal candidate will be responsible for identifying business opportunities, managing client relationships, and ensuring operational excellence. This role requires strong leadership skills, excellent communication abilities, and ...

Duties & Responsibilities:Order Processing:Review and process customer orders, ensuring accuracy and completeness of information.Communicate any discrepancies or missing details to the engineering team or any other relevant teams.Dispatch and Delivery Coordination:Preparing and aligning daily route plans.Ensuring dispatched merchandise arrives safely at their drop-off points.Ensure dispatch produ...

Job Description Our Purpose: At Watu Africa, we empower entrepreneurs. WATU is a mission-driven, customer-centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa's fastest-growing Asset Finance company, we see the continent's bright and prosperous future and want to be part of the team transformi...

Job Description ROLE PURPOSE: We are seeking a highly motivated, confident and dynamic individual to join our team as a Management Trainee to support in Administrative duties. This entry-level position offers an excellent opportunity for recent graduates or individuals that are technology-savvy and looking to transition into administrative roles. The role holder will undergo comprehensive trainin...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, process...

Role Description We are looking for a Paid Media Manager to be drive campaign strategy and execution for a portfolio of multiple clients. You will will be a key actor of our customers growth through data-driven campaign strategies delivering tangible business results. Your missions will encompass the following: Building and running advanced paid media strategies on Meta, Google Ads, TikTok, Snap,...

Key Responsibilities:Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNSMonitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics Servers, Cisco PCCE, Calrec and...

SEO Specialist Welcome Tomorrow is seeking for a talented SEO specialist to join our team as a SEO Manager. In this role, you will play a crucial part in managing client accounts and executing AI-enabled SEO strategies to enhance their organic search performance while ensuring the overall success of our clients's business KPIs. Key Responsibilities As an SEO Manager, your responsibilities include...

Manage the entire product life cycle of a breakthrough software technology product for sustainable public transport in Africa including market research, specification development, product development and evolution, and product marketing across BasiGo s marketsDevelop insights into market needs and customer requirements through customer and market research, data analysis, and competitive landscapi...

Duties and ResponsibilitiesDevelop and implement strategic sales plans to achieve company sales targets and objectives.Lead and motivate the sales team to meet and exceed sales targets through effective coaching, mentoring, and performance management.Identify new business opportunities and develop relationships with corporate clients to expand the company's customer base.Build and maintain strong...