What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...
Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...
H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world s biggest adhesion challenges. Primary Duties For ...
AJUA (Formerly mSurvey) is Africa s first Integrated Customer Experience platform for businesses on the continent. We exist to bridge the gap between businesses and their customers. Ajua s technology integrates with businesses at the points that matter most to their customers to measure and optimize their Customer Experience. Summary We re looking for a Technical Product Manager who can translate...
We are hiring French to Swahili OPI/VRI Interpreters If you are passionate about different languages and interpretation, we need you! We are looking for professional remote interpreters who want to join an international company and be a great help to the community. An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide a...
Overall ResponsibilityThe Senior Medical Purchaser manages procurement of technical products for Logistics Support Centre (LSC), in accordance with ICRC rules and regulations.Tasks and responsibilitiesAnticipates the needs together with the Medical Planner and Customer Service Desk (CSD);Helps Med Planner and CSD to determine the stock levels, based on lead times, source and availability,Receives...
Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries. The ICRC is funded mainly by voluntary d...
Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries Summary The Senior Medical Purchaser mana...
Key Responsibilities:Monitor and incident identification as well as preparation of concise timely alerts.Daily collation and processing of current information and the production and dissemination of daily reports and emailsDaily oversight of all tracking platforms and operationsMonitor IT systems used within the Operations Centre and input data as and when required.Data entry into standard Excel ...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, providing analysis, assessments, and specialized consultancy to enable companies to mitigate threats & risks in Kenya and Sub-Saharan Africa, is seeking to recruit ...
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Primary Responsibilities Business Performance Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required Analyze monthly P&L and month-end reports, ide...
Responsibilities & Objectives.Handle a large volume of inbound and outbound calls in a timely mannerTake customer calls and provide accurate, satisfactory answers to their queries and concern.De-escalate situations involving dissatisfied customers, offering patient assistance and support.Identify customer needs, research issues, resolve complaints, and provide solutionsMaintain ownership of calls...
At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...
Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...
The Cabin Crew is responsible for:Ensuring safety and comfort of passengers on board of any Skyward Express Flight.Relevant QualificationsKenyan Citizenship (Age between 20 years to 28 years).Fluency in written and spoken French, Arabic, andEnglish (any other additional languages are advantageous).Strong team player with a vibrant personality.Exceptional interpersonal skills.Minimum height requir...
Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals. Summary Our client is seeking a highly motivated and skilled individual to actively participate as a call agent for the Customer Experience Center based in Nairobi to Support the company s growth in West Africa...
Summary:We are seeking a highly skilled and dynamic Azure Business Manager and Consultant to drive the adoption and successful implementation of Microsoft Azure solutions across the African continent. In this pivotal role, you will be responsible for developing and executing strategic business plans, fostering customer relationships, and providing expert consulting services to help organizations ...
The PositionThis position works with the Regional HR Director to ensure effective HR business partnering for leaders across the East and Southern Africa Regional Office and the Country teams within the region. The Senior Regional HRBP is responsible for executing complex Human Resources business partnering support for all Mercy Corps programs with assigned portfolios (of countries, departments et...
Description Location: Any country in East & Southern Africa where Mercy Corps operates Position Status: Full time, Regular.Salary Level: Country National Salary ScaleAbout Mercy CorpsMercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgroun...
Skyward Express, is a private airline operating in Kenya. It serves local destinations, from its two operations bases at Wilson Airport for passengers and Jomo Kenyatta International Airport for cargo. Both airports are located in Nairobi, the Kenyan capital city. The Cabin Crew is responsible for: Ensuring safety and comfort of passengers on board of any Skyward Express Flight. Relevant Qualific...
About The Role Responsible for general oversight in managing Haleon local sales teams as well as distributor relationships in West & Central Africa Advise General Manager on pricing, and contractual terms with customers Responsible for implementation of sales strategy, customer contract obligations, commercial terms, and third-party field force Oversees Net Sales delivery for all channels with ad...
Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. The Position This position works with the Regional HR Director to ensure effective HR business partnering for leaders across the East and Southern Africa Regional Office and the Country teams within the region. The Senior ...
Haleon plc is a British multinational consumer healthcare company with headquarters in Weybridge, Surrey. It is the largest consumer healthcare business in the world, with brands including Sensodyne toothpaste, Panadol and Advil painkillers and Centrum vitamins About The Role Responsible for general oversight in managing Haleon local sales teams as well as distributor relationships in West & Cent...
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