Customer focused jobs

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a profession...

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

Customer pulse: Map out what matters most to BURN Customers and their pain points. Implement robust customer feedback mechanisms, such as surveys, interviews, focus groups, etc. to gather insights and drive data-driven decision-making.Customer obsession assessment: Map the level of customer obsession/centricity/focus across BURN i.e. customer touchpoints, existing gaps per department etc.Performa...

Customer service jobs Nairobi. Responsibilities: As an Account Executive (AE)-Utilities, you are responsible to the Customer Service Manager-Utilities for the link between clients and the technical team and perform functions geared to improve B2B and B2C. Key functions will include: The key functions associated with each position is disaggregate of the broad purpose of the position. Take ownershi...

The Dedicated Solutions Support Engineer specializes in advanced troubleshooting, maintenance, as well as proactive & reactive support for Enterprise Clients and acts as an advocate for clients needs.This role provides a single point of accountability and problem resolution, proactive management and support, and well-coordinated technical recommendations that delivers outcomes that are optimized ...

Position Overview:We are seeking proactive and customer-focused Freelance Support Team Members to join our Sales Team at Nathan Digital Kenya. As a Support Team Member, you will play a crucial role in ensuring our clients receive exceptional service and support throughout their journey with us. This is a remote position with flexible hours, ideal for individuals who are passionate about customer ...

Premier Hospital is a specialized private hospital located in Nyali, Mombasa offering high-quality emergency, outpatient, and inpatient care. We have a patient-centered culture, and our approach is to provide comprehensive healthcare, which is focused on all aspects of the patient's health and overall well-being. Our service delivery model is anchored on Compassion, Care, and Competence. MAIN DUT...

Duties and ResponsibilitiesAdministrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements.Client Communication: Serve as a primary point of contact for clients, prospective buyers, and sellers. Respond to inquiries, ...

CUSTOMER FOCUSED SALES PROFESSIONAL WANTED

Identify and research potential schools and educational institutions as prospective customers.Use digital channels such as email, social media, and online directories to identifyand reach out to decision-makers within target schools.Conduct outbound calls to schools and effectively communicate the value propositionof the company s products and services for educational use to generate interest and...

1. Sales Efficiency:Maintain a month to month sales average of 50 sales per person per month by implementing daily routines focused on channel expansion, people productivity & sales growth activities - Monthly2. Performance Management: Manage the performance efforts for the territory sales teams through conducting daily shadowing programs, daily field accompaniments & coaching and steering daily ...

Speedaf was founded in 2019 as a one-stop door-to-door logistics service provider focused on emerging markets, created with the investment of ZTO as one of the original shareholders. Position Overview The sales manager plays a pivotal role in driving revenue growth and expanding market share for our courier company. Responsible for leading the sales team, developing strategic initiatives, and nur...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

About the roleBURN is hiring a Director of Customer Obsession to be our internal customer champion, driving customer-centricity at each level of the company. This role will both work collaboratively with and constructively challenge key stakeholders across departments, to ensure the voice and needs of the customer is represented in our strategy and operations across multiple markets.Duties and Re...

YOUR JOBDelivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data entry, maintains files, and provides support. Understands simple instructions and procedures. Performs Claims duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basi...

Job Description: Nathan Digital is seeking a dynamic and results-oriented Insurance Sales Coordinator to join our team in Nairobi, Kenya. The Insurance Sales Coordinator will be responsible for driving insurance sales, building and maintaining client relationships, and providing exceptional service to our customers. The ideal candidate will have a strong background in sales, excellent communicati...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...

Founded in 2020, Nathan Digital is a premiere software company in Dubai additionally based in six countries around the world. We provide a radical shift for businesses looking to elevate their operations. We achieve this by creating software suites and state-of-the-art technology that helps these enterprises discover detailed and personalized insights and significantly improve performance.Positio...

Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years and above in the industry. Management experience of teams of 40 and above. Proficiency in handling financial transactions, managing budgets, and analyzing sales data. Knowledge of safety regulations, environmental guidelines, and compliance standards in the gas...

JOB PURPOSEThe jobholder will Coordinate with the Head Branches in implementing and carrying out bank policy and procedures with respect to overall operations of the branch. The role is responsible for business development within the branch market to meet or exceed business development goals; development, coaching and discipline of staff to assure appropriate proper branch sales and customer serv...

Job Description Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years and above in the industry. Management experience of teams of 40 and above. Proficiency in handling financial transactions, managing budgets, and analyzing sales data. Knowledge of safety regulations, environmental guidelines, and compliance stan...

Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years an...