customer experience safaricom

JOB DESCRIPTIONReporting to the Manager - Enterprise Cloud & ISP Systems, the Specialist - Enterprise Cloud DevOps will build and optimize a robust Enterprise Cloud DevOps model and standards to support consistent and reliable deployment of enterprise Cloud Services. The DevOps Specialist will Work on Cloud Deployments with various internal and external teams including Cloud Solutions Architects ...

Reporting to the Venture Management Tribe Lead, the Spark Lead will enable to achieve Safaricom's objective of being a leading technology company, engagement with innovative, early stage companies is critical to accelerate the pace of innovation of products and services. The Spark Product Lead will be responsible for planning, developing, and implementing Safaricom's early-stage investment strate...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Manager Enterprise Cloud & ISP Systems, the S...

JOB DESCRIPTIONReporting to the Venture Management Tribe Lead, the Spark Lead will enable to achieve Safaricom's objective of being a leading technology company, engagement with innovative, early stage companies is critical to accelerate the pace of innovation of products and services. The Spark Product Lead will be responsible for planning, developing, and implementing Safaricom's early-stage in...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Venture Management Tribe Lead, the Spark Lead...

JOB DESCRIPTIONReporting to the Venture Management Tribe Lead, the Venture Portfolio analyst will be responsible for executing Safaricom's investment strategy by conducting industry research on strategic priority sectors, financial modeling and writing investment recommendations and supporting the Spark and Venture leads undertake their portfolio management responsibilities. RESPONSIBILITIESResea...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Venture Management Tribe Lead, the Venture Po...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Data Analytics Business Partner Customer Expe...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. About the Role You will partner closely with leaders and the people te...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary We are looking for a dynamic and experienced Digital Healthcar...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Director Digifarm, the Product Manager (Merch...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Senior Manager Transport IP Planning & Design...

The Admin Assistant is responsible for specific aspects of administration and Supply chain department support at IRC s Main office in Nairobi. This covers office administration and Supply chain support department. Responsibilities. Utilities Management & Supply Chain Support. Upholding all IRC policies, working towards its mission and Vision. Ensuring the Reception is always manned. Ensure the Of...

JOB DESCRIPTION Reporting to theSenior Manager,Fraud InvestigationsThe role holder is responsible for carrying out Fraud Investigations, Fraud Risk assessments, Complex data analysis, Systems Forensic acquisitions & analysis, Professional report writing, expert witness in court and manage customer fraud related escalations. RESPONSIBILITIES Lead/undertake fraud investigations of cases handed over...

The position holder will be responsible for recruiting of new Members, aggressively approaching potential customers with the aim of winning new business and cross-selling to existing customers. He / She shall be responsible for planning and implementing sales and marketing initiatives to realize set targets in membership growth, maximizing sales profitability, selling of the Sacco's products and/...

JOB DESCRIPTION Reporting to theSenior Manager,Fraud Investigationsthe individual is responsible for carrying out Fraud Investigations, data analysis, Systems Forensic acquisitions & analysis and manage customer fraud related escalations. RESPONSIBILITIES Job Responsibilities Conduct fraud investigations of cases handed over by the Fraud detection team as well as cases generated from other source...

JOB DESCRIPTION We are pleased to announce the following vacancy for Senior Manager Segment Marketing (Enterprise Business ) within Segments Tribe. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below. Reporting to theTribe Lead Segments marketing,the role holder will; Establish a clear positioning for Safaricom Business as the trusted adv...

JOB DESCRIPTION MPA is a leading FinTech company dedicated to delivering innovative financial solutions that empower businesses and individuals. We are committed to harnessing cutting-edge technology to revolutionize the finance industry and provide exceptional services to our customers. The Release Train Engineer for M-Pesa will be responsible for driving the development and continuous improveme...

JOB DESCRIPTION M-Pesa Africa is a leading FinTech company dedicated to delivering innovative financial solutions that empower businesses and individuals. We are committed to harnessing cutting-edge technology to revolutionize the Finance industry and provide exceptional services to our customers. The Software Engineering Team Lead, also referred to as Release Train Engineer will be responsible f...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY We are pleased to announce the following vacancy for PRINCIPAL...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Tribe Lead Payments the role holder is respon...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. ABOUT JOB We are pleased to announce the following vacancy for Senior ...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY M-Pesa Africa is a leading FinTech company dedicated to delive...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Senior Manager, Fraud Investigations The role...