Customer experience manager cover letter

Position Summary: As the Hotel Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk, guest services, and reservations in our 4-star hotel. You will lead a team of front desk staff to provide excellent customer service to our guests and ensure that all front office operations run efficiently. Key Responsibilities: Manage and oversee all front office ope...

Customer service jobs Nairobi. Responsibilities: As an Account Executive (AE)-Utilities, you are responsible to the Customer Service Manager-Utilities for the link between clients and the technical team and perform functions geared to improve B2B and B2C. Key functions will include: The key functions associated with each position is disaggregate of the broad purpose of the position. Take ownershi...

VACANCY: STOCK TAKE CLERK LOCATION: NAIROBI STARTING DATE: IMMEDIATELY Who are we? Kilimall is Kenya's leading online shopping mall. It was launched in July 2014 with the mission of becoming the No.1 E-commerce platform in Africa. Kilimall serves a retail customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of conveni...

Job Title: Operations Manager Company: Foodo GMBH Kenya LTD Location: Nairobi, Kenya Position Type: Full-Time About us: Foodo GMBH Kenya LTD is a dynamic and fast-growing food delivery startup, committed to revolutionizing the way people access and enjoy their favorite meals. We are dedicated to providing our customers with convenient, reliable, and delightful food delivery services, and we're lo...

Trident Insurance Company Limited (TICL) is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently. Our operations are run on a customized automated systems to provide effective...

Responsible for business development and marketing activities and 360 customer service across the Single Business Units. Formulate and implement business development strategy and marketing plans for Shalom Hospital Limited. Intelligence gathering and research on customers, competitors. Handling business inquiries and generating leads for business closure Innovation and developing new revenue stre...

An Accountant! (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spen...

We are a premier 160-bed Hospital, Strategically Located Opposite Kisumu Airport along the Kisumu Busia Highway. We are seeking to recruit a self-driven and results-oriented individual for the above role. JOB DESCRIPTION FOR BUSINESS DEVELOPMENT MANAGER Responsible for business development and marketing activities and 360 customer service. Formulate and implement business development strategy and...

One of our clients, a leading Sacco is seeking to hire a Records Management Officer.Formed to provide opportunities for personal growth of members, and with theaim of driving achievement of its strategic plan, and to continue to operate in adynamic financial market which is demand driven, while also designing productsthat are competitive and of value addition to its general membership, the Saccot...

Job Title: Dynamics CRM Developer Location: Nairobi, Kenya Job Type: Full-time Salary: Competitive Incentives Job Description: Our client, a leader in the automotive batteries, solar energy, energy storage, and water heating solutions industry, is seeking a highly skilled Dynamics CRM Specialist to join their dynamic team. As a CRM Specialist, you will play a pivotal role in building solutions an...

Overall Purpose of the JobTo ensure the provision of high-quality customer service with respect to medical and non-medical business customers.Key ResponsibilitiesHandling customers' queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage.Drive progress towards the goal to reduce operational costs and increase the total nu...

Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...

Are you an experienced and passionate leader with a knack for problem-solving? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have the perfect opportunity for you! Our company is currently seeking a highly motivated and skilled Service Desk Manager to join our team.Responsibilities:Lead and manage a team of service desk professionals, providing gui...

Job Title : CRM Developer - Microsoft Dynamics CRM Industry: Solar & Batteries Reporting To : Group ICT Manager Location : Nairobi Gross Salary : Competitive with Incentives Job Purpose : We are looking for a highly motivated, qualified, experienced and reputable team player to fill the position of CRM Developer . Our client is implementing Microsoft Dynamics CRM across core business areas of the...

About DRCThe Danish Refugee Council (DRC), founded in Denmark in 1956, is Denmark's largest and the world's leading non-profit, independent, rights-based refugee organisation. Our vision is to assist communities affected by displacement, protecting themfrom harm, safeguarding their legal rights, and empowering them towards a better future.DRC East Africa & Great Lakes (EAGL) operates in Burundi, ...

BACKGROUND: The AACC is a fellowship of 210 Member Churches and Christian Councils in 43 African countries. The organization has its Secretariat in Nairobi, Kenya, a Regional Office in Lome, Togo and a Liaison Office to the African Union in Addis Ababa, Ethiopia. The organization has a 104- room hotel with state of the art conference rooms, and gym. Management is looking for a self-motivated Exec...

Victory Farms Kenya: Victory Farms aims to be the most sustainable fish farm on the planet whilst it scales to feed 2 billion Africans in the coming 2 decades. Currently, VF is sub-Saharan Africa's fastest growing fish farm, and the largest Fish Farm in East Africa. We have operations on the Kenyan side of Lake Victoria and distribution capacity throughout Kenya. The Company has the highest stand...

We are a fast-growing company with a very professional working environment, we are in the health, beauty & wellness industry. Our core business is to offer quality products to our clients who are on their journey to their various destinations. We have a hospitable team that interacts and sells various dietary supplements to our clients, they go the extra mile to package; and give customer satisfa...

Company Description Our client is a private consultancy company with a strong presence in African Research space, offering market and social research services that include designing surveys, collecting data, analyzing the data and providing strategic recommendations based on research findings.Are you passionate about managing teams, developing human capital and offering support to professional se...

Location: Nairobi with Travel as required As a key member of the Sales and marketing team in the Operations department, your core responsibility will be to cultivate a sales and marketing division of the company, responsible for overseeing the success of various sales and marketing initiatives and managing the department's marketing budget and refine campaign strategies to grow brand recognition ...

Salary: Kshs. 20,000 plus commissions upon meeting targets. Requirements: A minimum of diploma in Business Administration or sales and marketing Proven customer service, negotiation, and sales skills The ability to work independently and travel as needed At least 1 year of relevant working experience in a similar position Team player with excellent communication skills. Attention to detail, probl...

We are premium cakes bakery based in Kisumu and it's environs with doorstep delivery services. Our cakes are in diversities of birthday, corporate event and wedding cakes; baked and decorated with profession to the very precise detail. We play a leading role in the transformation of the baking industry in the Western side of Kenya and continue to uphold our mission and our promise of being the be...

Are you passionate about the coffee industry? Do you have a proven track record in business development and relationship management? We are seeking dynamic and experienced Field Services Officers to join our team at Kenya Cooperative Coffee Exporters (KCCE). Reporting directly to the Chief Executive Officer, the successful candidate will play a crucial role in driving coffee mobilization initiati...

We are premium cakes bakery based in Kisumu and it's environs with doorstep delivery services. Our cakes are in diversities of birthday, corporate event and wedding cakes; baked and decorated with profession to the very precise detail. We play a leading role in the transformation of the baking industry in the Western side of Kenya and continue to uphold our mission and our promise of being the be...