Customer Experience Manager jobs in Nairobi

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.Key Responsibilities: Oversee all aspects of day-to-day store operations, ensuring smooth functioning...

Key Responsibilities:Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNSMonitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics Servers, Cisco PCCE, Calrec and...

Role Description We are looking for a Paid Media Manager to be drive campaign strategy and execution for a portfolio of multiple clients. You will will be a key actor of our customers growth through data-driven campaign strategies delivering tangible business results. Your missions will encompass the following: Building and running advanced paid media strategies on Meta, Google Ads, TikTok, Snap,...

SEO Specialist Welcome Tomorrow is seeking for a talented SEO specialist to join our team as a SEO Manager. In this role, you will play a crucial part in managing client accounts and executing AI-enabled SEO strategies to enhance their organic search performance while ensuring the overall success of our clients's business KPIs. Key Responsibilities As an SEO Manager, your responsibilities include...

Driving Business Performance 50 velopment and implementation of business strategies to deliver performance and growth targets of the Cluster.Interpret overall Retail and Business Banking strategies into implementable plans and communicate to the branches in the cluster.Define, agree and implement with branch management throughout the cluster the necessary strategies and processes in respect of se...

. WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The United...

Duties and ResponsibilitiesDevelop and implement strategic sales plans to achieve company sales targets and objectives.Lead and motivate the sales team to meet and exceed sales targets through effective coaching, mentoring, and performance management.Identify new business opportunities and develop relationships with corporate clients to expand the company's customer base.Build and maintain strong...

ROLE PURPOSE: We are seeking a highly motivated, confident and dynamic individual to join our team as a Management Trainee to support in Administrative duties. This entry-level position offers an excellent opportunity for recent graduates or individuals that are technology-savvy and looking to transition into administrative roles. The role holder will undergo comprehensive training, challenging e...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Providing the highest level...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, process...

You and your jobAs a seasoned impact finance professional, you will look for opportunities to increase our impact in Africa. You promote and support Rabo Foundation to offer organizations, that work with smallholder farmers, access to finance, knowledge, networks and innovative data solutions. Support to grow rural prosperity and build the resilience of smallholders. For example, by offering trad...

? Meet your dream team Hi there! We're Welcome Tomorrow the digital marketing agency behind some of Africa's most successful brands . Welcome Tomorrow was founded in 2021 by Maxime Calot , starting from a simple observation: advanced growth marketing techniques are not localised for emerging markets. Online marketing is increasingly complex and competitive, while there too much fragmentation in t...

Job Description ROLE PURPOSE: We are seeking a highly motivated, confident and dynamic individual to join our team as a Management Trainee to support in Administrative duties. This entry-level position offers an excellent opportunity for recent graduates or individuals that are technology-savvy and looking to transition into administrative roles. The role holder will undergo comprehensive trainin...

About the jobSupport to develop and administer business development plans and processes to generate new/ additional business, maximize profit and grow market share in line with business strategy, financial objectives, Group guidelines and policies.Key Tasks:Support administration of business development plans and processes to achieve targeted customer growth and retention rate, revenue targets an...

Rabobank is a cooperative bank. There are almost ninety local Rabobanks in the Netherlands, which each operate with a high degree of independence so they can better serve their customers and local communities. Rabobank also has sizeable international banking operations. They focus on international business and rural activities in general and on the Food and Agri sector in particular You and your ...

Rabobank is a cooperative bank. There are almost ninety local Rabobanks in the Netherlands, which each operate with a high degree of independence so they can better serve their customers and local communities. Rabobank also has sizeable international banking operations. They focus on international business and rural activities in general and on the Food and Agri sector in particular.You and your ...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a numb...

JOB TITLE: OPERATIONS MANAGERAbout this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.On behalf of our client, we are looking for a competent, skilled, and experienced Operations Managerto work in Nairobi, Kenya.Key Duties and Responsibilities En...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a numb...

JOB TITLE: OPERATIONS MANAGER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Operations Manager to work in Nairobi, Kenya. Key Duties and Responsibiliti...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Responsibilities Oversee all aspects of the security company Develop, implement and enforce strategic security plans and protocols to mitigate risks and enhance security measures. Lead and manage a team of security personnel...

What awaits you:Lead the Charge:Develop and execute strategic plans to penetrate new markets, retain key accounts, and achieve ambitious sales goals. Foster strong relationships with our most important customers, understand their needs, and consistently exceed their expectations.Become a Market Guru:Conduct insightful market research and competitor analysis to uncover new growth opportunities and...

Job PurposeThe incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a number of branches to ensure the delivery of the business plans for the cluster by establishing a high-performance culture amongst the branch management and relationship management te...

Job Summary:The Online Community Manager will serve as the primary point of contact for all inquiries generated through online social channels and will serve as a community manager across multiple business, ensuring consistent communication with all audiences. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationshi...