Mon Apr 15 2024 07:00:13 GMT+0000 (Coordinated Universal Time)

Customer Experience Manager jobs in Nairobi

Customer Service and Experience Manager at Kenyan Alliance Insurance

Kenyan Alliance Insurance - Nairobi

    To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

    2 days agojobwebkenya.com
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    Customer Service And Experience Manager At Kenyan Alliance Insurance

    Kenyan Alliance Insurance - Nairobi

      Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

      14 hours agofindojobs.ke
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      Global Customer Experience Operations Manager

      Tala - Nairobi

        About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...

        10 days agofindojobs.ke
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        Customer Success Manager

        Nairobi

          Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

          5 days agoelevolt.co.ke
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          Customer Success Manager At Sistema Biobolsa

          Sistema Biobolsa - Nairobi

            Your mission at Sistema.bio:The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams t...

            5 days agofindojobs.ke
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            Manager, Employee Engagement and Experience (Manager I)

            Nairobi

              Job Purpose: The job holder will be responsible for fostering a culture of engagement, satisfaction, and productivity among staff in the Bank. He/she will lead initiatives to enhance the overall employee experience, drive retention, and promote a positive workplace environment in line with the HR Strategy. Key Duties and Responsibilities: Technical and Operational Responsibilities Develop and imp...

              8 days agoelevolt.co.ke
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              Customer Success Manager at Sistema Biobolsa

              InSupply Health - Nairobi

                Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm,Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio's products and services among our...

                5 days agomyjobmag.com
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                Customer Success Manager at Sistema Biobolsa

                Sistema Biobolsa - Nairobi

                  Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm, improve your energy security, and protect the environment. Transforming your animals manure into resource will provide you with a better quality of life! Your missi...

                  6 days agojobwebkenya.com
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                  Gas Station Manager

                  Nairobi

                    Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years and above in the industry. Management experience of teams of 40 and above. Proficiency in handling financial transactions, managing budgets, and analyzing sales data. Knowledge of safety regulations, environmental guidelines, and compliance standards in the gas...

                    1 day agoelevolt.co.ke
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                    Sales Manager

                    Recruitment Room - Nairobi

                      What we are looking for We are seeking a highly ambitious individual specializing in B2B enterprise sales, with a focus on delivering software solutions to enterprise clients across Africa. The ideal candidate will have a strong desire to ascend to a regional sales leadership role within a global software company. What does the job involve Develop and execute strategic plans to achieve sales targ...

                      14 hours agofindojobs.ke
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                      Insurance Sales Manager at Madison Group Limited

                      United Nations Office at Nairobi UNON - Nairobi

                        Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

                        5 hours agomyjobmag.com
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                        Manager, Employee Engagement and Experience (Manager I) at Central Bank of Kenya

                        Jobs in Kenya - Nairobi

                          Job Description Job Purpose: The job holder will be responsible for fostering a culture of engagement, satisfaction, and productivity among staff in the Bank. He/she will lead initiatives to enhance the overall employee experience, drive retention, and promote a positive workplace environment in line with the HR Strategy. Key Duties and Responsibilities: Technical and Operational Responsibilities...

                          8 days agokazitoday.com
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                          Branch Manager

                          Nairobi

                            Job Summary To be responsible for overseeing the smooth day-to-day operations at the branch, ensuring quality operations related to sales, approval, disbursement and collection of loans Job Details Critical Deliverables /Core Accountabilities and Responsibilities Formulates and aligns the branch business strategy to the Country's strategic plan. Responsible and accountable for the day-to-day runn...

                            1 day agoelevolt.co.ke
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                            Customer Success Manager Job Sistema Biobolsa - Corporate Staffing Services

                            Sistema Biobolsa - Nairobi

                              Your mission at Sistema.bio: The Customer Success Manager will ensure the successful adoption, use, and satisfaction of Sistema.bio s products and services among our customers. She or he will be responsible for our compliance with our SLA agreement and the development and implementation of customer care systems, reporting structures, processes, and trainings. The CSM will support our local teams ...

                              5 days agocorporatestaffing.co.ke
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                              Live Operations Manager

                              Nairobi

                                YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...

                                4 hours agoelevolt.co.ke
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                                Insurance Sales Manager at Madison Group Limited

                                Madison Group - Nairobi

                                  Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

                                  3 hours agojobwebkenya.com
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                                  Front Office Manager

                                  Nairobi

                                    1. Guest Services Management: Ensure high standards of customer service are maintained at all times, greeting guests warmly, addressing their inquiries, and resolving any issues or complaints promptly and effectively. Monitor guest feedback and satisfaction scores, implementing measures to improve service quality and exceed guest expectations. Train and coach front desk staff on guest service sta...

                                    2 days agofindojobs.ke
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                                    Sales and Marketing Manager at Centum

                                    Centum - Nairobi

                                      Centum is East Africa s leading investment company listed on the Nairobi Securities Exchange and Uganda Securities Exchange. We are an investment channel providing investors with access to a portfolio of inaccessible, quality, diversified investments. Key Accountabilities Sign new sales contracts worth KES 150M per month from sales of new homes. Sign new sales contracts worth KES 150M per month f...

                                      1 day agojobwebkenya.com
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                                      Live Operations Manager at Glovo

                                      Glovo - Nairobi

                                        Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...

                                        15 hours agojobwebkenya.com
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                                        Finance Manager - EBIL at Equity Bank Kenya

                                        Humanitarian OpenStreetMap Team HOT - Nairobi

                                          Equity Bank Limited (The "Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and related services. The Bank has subsidiaries in Ken...

                                          5 hours agomyjobmag.com
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                                          Security Manager

                                          Nairobi

                                            Duties and Responsibilities Manage the Security Solutions Business Unit to deliver exceptional value to our client with a clear focus on service delivery and customer support. Lead in the development and controlling of budgets for security operations and monitor expenses Develop organizational arrangements, systems and processes to enable the efficient and effective deployment of resources in lin...

                                            1 day agoelevolt.co.ke
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                                            Gas Station Manager at Proto Energy

                                            Jobs in Kenya - Nairobi

                                              Job Description Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years and above in the industry. Management experience of teams of 40 and above. Proficiency in handling financial transactions, managing budgets, and analyzing sales data. Knowledge of safety regulations, environmental guidelines, and compliance stan...

                                              1 day agokazitoday.com
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                                              Gas Station Manager at Proto Energy

                                              Proto Energy - Nairobi

                                                Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly Qualifications A degree, diploma, or equivalent qualification in Business Management, Accounting, or related field. Experience of 8 years an...

                                                2 days agojobwebkenya.com
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                                                Gas Station Manager at Proto Energy

                                                County Government of Kirinyaga - Nairobi

                                                  Superior and unrivalled support for our LPG customers. This covers areas of installations and conversions, safety audits on your premises, bespoke LPG solutions to fit your requirements and give best value, maintenance and support to ensure all runs smoothly. Maintenance & Support We ensure that your equipment is in good working condition to enable you to run your operations with minimum disrupti...

                                                  2 days agomyjobmag.com
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                                                  Job Title
                                                  • Management
                                                  • Manager
                                                  • Customer Manager
                                                  • Customer Experience Manager
                                                  Location
                                                  • Nairobi
                                                  Job Scope
                                                  • Full-time
                                                  • Part-time
                                                  Job type
                                                  • Contract
                                                  • Permanent
                                                  • Temporary
                                                  • Internship
                                                  • Voluntary