customer experience management with business

JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.What you will be doing You will assist in developing the product vision,...

The United Nations Development Programme (UNDP) is the United Nations' global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life. It provides expert advice, training, and grants support to developing countries, with increasing emphasis on assistance to the least developed c...

The United Nations Development Programme (UNDP) is the United Nations global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life Summary The Assets Management Assistant works in close collaboration with the Operations Teams in the Country Office (CO) Duties And Responsibilit...

The Business Development Assistant role focuses on expanding the company's reach, fostering partnerships, and driving growth opportunities through strategic decision-making and relationship management.The successful candidate will be ideally required to start ASAP. Duties and ResponsibilitiesIdentify and acquire potential Agency Leaders (AL).Effectively gather information from potential Insurance...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

Procept is recruiting to fill the position of Application Support Specialist, who has Linux, Datawarehousing (ETL/java / python/ bash scripting), Oracle, and Storage system skills. The idea candidate must have knowledge of ITIL/Agile, Fintech Awareness, and at least 3-5 years Application support experience.The Application Support Specialist will provide essential support to our partners' business...

Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Investment subsidiary) team to leverage its distribution and deliver solutions across the country Constantly engaging signed-up partners to ensure maximum uptake of solutions Ensure 100% participation in product promotional act...

CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities. JOB SUMMARY We are seeking for a highly inspirational and talented individual to join our team...

CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities. JOB SUMMARY We are seeking for a highly inspirational and talented individual to join our team...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries SUMMARY To provide effective management of the Company s financial and other resources and ensure t...

Role PurposeThe purpose of the role is to develop and generate new sales leads, and drive client retention to secure business using all the available tools and resources exceeding the predefined targets set by Management.Your Tasks and Responsibilities;Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options....

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.Job Description To provide effective management of the Company s financial and other resources and ...

Principle AccountabilitiesMaintain and grow the existing mortgage business customers through enhanced relationship management.Work closely with the HFDI (Development and Investment subsidiary) team to leverage its distribution and deliver solutions across the countryConstantly engaging signed-up partners to ensure maximum uptake of solutionsEnsure 100% participation in product promotional activit...

Responsibilities:Respond promptly and professionally to customer inquiries via email, chat, phone, or other communication channels.Assist customers with product-related questions, technical issues, and troubleshooting.Diagnose and resolve technical issues and challenges reported by customers.Escalate complex problems to senior support staff or developers when necessary.Develop and maintain a deep...

CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities JOB SUMMARY We are seeking for a highly inspirational and talented individual to join our team ...

HFC is the banking and property finance subsidiary of HF Group, offering fully fledged commercial banking and property finance solutions. These competitive solutions are customized to meet the unique needs of our customers. Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Inv...

About the Customer Success Assistant roleThe Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start AS...

Interactive Resource Management LTD; we are a Human Resource management consulting firm that offers deep industry knowledge with specialized expertise in HR Services. Role Purpose The purpose of the role is to develop and generate new sales leads, and drive client retention to secure business using all the available tools and resources exceeding the predefined targets set by Management. Your Task...

Job Description Job ref: HR BDM 05 2024. The incumbent will be in charge of management of the company s sales operations: from demand creation, sales forecasting, distribution channel management and debt collection. As a key player in the management team, the post holder will take up significant responsibility in a fast-growing company with a focus on Renewable Energy Technologies (RETS). The pos...

Our client, Netsheria International LLP is an online legal resource portal that provide timely and cost-effective access to legal documents, trainings and advisory services to startups, techpreneurs and innovators. Netsheria is seeking to fill the following position: BUSINESS DEVELOPMENT & MARKETING OFFICER Qualifications, Experience, and knowledge: Bachelor s Degree in Sales and Marketing or a r...

Simplifying insurance access and distribution for insurance agencies. About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage ...

Job ref: HR BDM 05 2024.The incumbent will be in charge of management of the company's sales operations: from demand creation, sales forecasting, distribution channel management and debt collection. As a key player in the management team, the post holder will take up significant responsibility in a fast-growing company with a focus on Renewable Energy Technologies (RETS). The post holder reports ...

Job Ref. No: JLIL 219 Role Purpose The role holder will be responsible for cultivating, maintaining, and expanding Bancassurance relationships to drive revenue growth through exemplary customer service. The role focuses on meeting retention targets, increasing portfolio profitability, and expanding the portfolio through benefits upselling, proper loading, and claims control. Main Responsibilities...

Principle Accountabilities Maintain and grow the existing mortgage business customers through enhanced relationship management. Work closely with the HFDI (Development and Investment subsidiary) team to leverage its distribution and deliver solutions across the country Constantly engaging signed-up partners to ensure maximum uptake of solutions Ensure 100% participation in product promotional act...