customer experience management with business

The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations Summary The Intern will play a crucial role in Business Development and Sales Support, assisting our Business Development Operations Team to streamline operations and drive the efficiency of our Business ...

The Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara's mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. This involves the application of research and rigorous methods to...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Sigma Software Group, an award-winning and trusted IT partner, has been serving customers for over 21 years, providing comprehensive IT solutions to various businesses, ranging from startups to established software product houses Summary We are looking for a Middle .NET Developer. Join our talented development team to create exciting new projects! CUSTOMER Our customer is a leading provider of hi...

Sigma Software Group, an award-winning and trusted IT partner, has been serving customers for over 21 years, providing comprehensive IT solutions to various businesses, ranging from startups to established software product houses Summary We are looking for a Strong Junior .NET Developer. Join our talented development team to create exciting new projects! CUSTOMER Our customer is a leading provide...

Creditinfo Kenya is solely owned by Creditinfo International part of Creditinfo Group. Creditinfo Group operates credit bureaus across the world in Europe, Central Asia, Middle East, Caribbean and Sub-Saharan Africa. They are also experts in related credit software, credit scoring and credit decisions. Summary The Regional Consultant (RC) position will have specific responsibilities for the busin...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa Responsibilities Engage customers, offer truck options, and aid in selection. Master truck details: features, specs, performance, and pricing. Handle sales process start to finish: contact, negotiation, paperwork. Drive leads via referrals, cold calls, n...

PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and external fora participation and promotion of CIC s values with robust and efficient customer focus. PRIMARY RESPONSIBILITIES: Generate revenue in the Region across al...

PURPOSE:To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders' value through overseeing efficient utilization of available resources and ensure customer focus across the region.PRIMARY RESPONSIBILITIES:Generate revenue in the branch across all subsidiary lines;Provide leadership and support to the staff, sales a...

Few companies founded in 1902 are still going from strength to strength. Fewer still are leaders in more than 55 markets. And with one billion adult smokers around the world, we manufacture the cigarettes chosen by around one in eight of them. We take our business and our impact very seriously ROLE POSITIONING AND OBJECTIVES To understand customer/business unit sourcing requirements including the...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders value through overseeing efficient utilization of available resources and ensure custom...

Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...

PURPOSE:To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders' value through internal operational and external fora participation and promotion of CIC's values with robust and efficient customer focus.PRIMARY RESPONSIBILITIES:Generate revenue in the Region across all ...

Job DescriptionThe Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company's value proposition, ensure all OpCos are delivering a cohesive customer e...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To generate revenue for CIC Subsidiaries, maintain a productive and efficient salesforce, support all market and business development engagements. Build and sustain strong stakeholders value through internal operational and ext...

About the jobSupport to develop and administer business development plans and processes to generate new/ additional business, maximize profit and grow market share in line with business strategy, financial objectives, Group guidelines and policies.Key Tasks:Support administration of business development plans and processes to achieve targeted customer growth and retention rate, revenue targets an...

d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...

What awaits you:Lead the Charge:Develop and execute strategic plans to penetrate new markets, retain key accounts, and achieve ambitious sales goals. Foster strong relationships with our most important customers, understand their needs, and consistently exceed their expectations.Become a Market Guru:Conduct insightful market research and competitor analysis to uncover new growth opportunities and...

CUSTOMER CARE AGENT (REF: CCA/04/24) Job Purpose: The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitabilit...

Our vision is to be The Logistics Company for the World. Our mission Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus. Connect. Grow. is our roadmap to the future. We connect people and improve their lives About the job Support to develop and administer business development plans and processes to generate new/ additional business, maximize profit and grow market share ...

Today, Pwani Oil Product modern state of the art factory at Jomvu, Mombasa, has expanded and has a capacity to refine over 620 metric tonnes of oil a day, prepared to the highest international standards. Adding to this, Pwani Oil Products new production facility at Kikambala has impacted the washing and cleaning industry with excellent laundry and bathing soaps, which is to the highest quality. W...

Job PurposeThe Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle, to ensure the customers' needs are met and exceeded.Key Responsibilities & AccountabilitiesOutbound Campaigns:Undertake outbound campaigns to existing and potential custom...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

(REF NO: MBDO/04/24) Job Purpose: To drive the marketing and business development Strategies of the Society. Reporting to: The CEO Roles and Responsibilities Prepare, monitor and implement Marketing Budget and plan. Prepare and submit timely annual work plan to the CEO. Design and implement direct marketing campaigns according to marketing strategy. Conduct market research and intelligence for th...