Fri Apr 19 2024 08:30:08 GMT+0000 (Coordinated Universal Time)

Customer experience management jobs

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Head Of Customer Experience Job CIC Insurance - Corporate Staffing Services

CIC Insurance - Nairobi

    Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

    12 hours agocorporatestaffing.co.ke
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    Client Experience Officer Job Imara Hospital - Corporate Staffing Services

    Imara Hospital - Nairobi

      Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

      12 hours agocorporatestaffing.co.ke
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      Customer Experience Executive _ Outbound At Smart Applications International Ltd

      Ional - Nairobi

        Job PurposeThe Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle, to ensure the customers' needs are met and exceeded.Key Responsibilities & AccountabilitiesOutbound Campaigns:Undertake outbound campaigns to existing and potential custom...

        5 days agofindojobs.ke
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        Customer Service And Experience Manager At Kenyan Alliance Insurance

        Kenyan Alliance Insurance - Nairobi

          Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

          5 days agofindojobs.ke
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          Customer Experience Executive Job Smart Applications International - Corporate Staffing Services

          Smart Applications International - Nairobi

            Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The Customer Experience Executive is responsible for d...

            5 days agocorporatestaffing.co.ke
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            Customer Experience Executive _ Outbound at Smart Applications International Ltd

            Smart Applications International - Nairobi

              SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation Job Purpose The Customer Experience Executive is responsible for drivi...

              6 days agojobwebkenya.com
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              Customer Service and Experience Manager Job Kenyan Alliance Insurance

              Esther N -

                Job Summary The role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company s reputation for quality, reliability, and customersatisfaction. Main Responsibilities Knowledge & Experience The candidate must demonstrate and possess the following skills and qualifications: How To Apply If you are interested i...

                5 days agocareerpointkenya.co.ke
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                Customer Service and Experience Manager at Kenyan Alliance Insurance

                Kenyan Alliance Insurance - Nairobi

                  To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

                  6 days agojobwebkenya.com
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                  Customer Service Representative

                  Nairobi

                    Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

                    1 day agoelevolt.co.ke
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                    Customer Service Representative

                    Nairobi

                      What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

                      2 days agoelevolt.co.ke
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                      New

                      Manager, Customer Excellence Systems At Kcb Bank Kenya

                      Kcb Bank Kenya - Nairobi

                        Key Responsibilities:Providing the highest level of technical skill and expertise in Cisco PCCE, Dynamics CRM, ZOOM Customer Insights and Windows and Linux Operating systems and related network services protocols such as TCPIP, Telnet and DNSMonitoring and supporting the availability of the customer experience systems including but not limited to Microsoft Dynamics Servers, Cisco PCCE, Calrec and...

                        16 hours agofindojobs.ke
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                        Manager, Customer Excellence Systems at KCB Bank Kenya

                        KCB Bank Kenya - Nairobi

                          Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities: Providing the highest level...

                          1 day agojobwebkenya.com
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                          New

                          Manager, Customer Excellence Systems at KCB Bank Kenya

                          Tausi Assurance Company - Nairobi

                            Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

                            6 hours agomyjobmag.com
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                            Customer Service Representative At Cigna

                            Cigna - Nairobi

                              What are your main responsibilities?You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Key AreasCommunication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main ...

                              2 days agofindojobs.ke
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                              Customer Service Representative at Cigna

                              Cigna - Nairobi

                                Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

                                3 days agojobwebkenya.com
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                                Customer Service Representative Job Cigna - Corporate Staffing Services

                                Cigna - Nairobi

                                  Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

                                  2 days agocorporatestaffing.co.ke
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                                  New

                                  Customer Service Reliever-Hospital at Ital Global

                                  ENKAVILLA - Nairobi

                                    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and ...

                                    6 hours agomyjobmag.com
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                                    New

                                    Customer Service Reliever-Hospital At Ital Global

                                    Ital Global - Nairobi

                                      Job RequirementsDiploma in Front Office & Administration, Hospitality Management or any related course.Utalii College graduand is an added advantage.Attained a C or higher in your KCSE.Proficient in Microsoft Office.Customer Service experience: At least 1 Year would be an added advantage preferably in a busy environment.Competencies and Skills RequiredExcellent communication and presentation skil...

                                      16 hours agofindojobs.ke
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                                      Customer Service Reliever-Hospital at Ital Global

                                      Ital Global - Nairobi

                                        We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend Job Requirements Diploma in Front Office & Administration, Hospitality Manag...

                                        1 day agojobwebkenya.com
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                                        Permalink to Customer Service Executive-Locum

                                        Nairobi

                                          Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...

                                          3 days agojobsinkenya.co.ke
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                                          Management Accountant at Janta Kenya

                                          Janta Kenya - Nairobi

                                            Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Key Responsibilities Coordinating and monitoring annual budgets for management s decision making and to ensure that revenue and expenditure is kept in line with the budget. Advising management on proper financial plannin...

                                            3 days agojobwebkenya.com
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                                            Permalink to Customer Service Representative ( E- Commerce ) Nairobi

                                            Nairobi

                                              Customer Service Representative ( E- Commerce ) - Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best ...

                                              1 day agojobsinkenya.co.ke
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                                              Management Accountant At Janta Kenya

                                              Janta Kenya - Nairobi

                                                Key ResponsibilitiesCoordinating and monitoring annual budgets for management's decision making and to ensure that revenue and expenditure is kept in line with the budget.Advising management on proper financial planning and control by preparing and producing monthly management accounting reports for decision making.Determine and implement cost accounting procedures and methods.Planning, studying ...

                                                3 days agofindojobs.ke
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                                                Sacco Customer Care Agent at Co-operative Bank of Kenya

                                                Fontana Enterprises FEL - Nairobi

                                                  The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

                                                  2 days agomyjobmag.com
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