Customer experience management jobs

**Role Summary** The Job holder s major responsibility is to increase the loyalty customers have to the company, its products and services. The role entails developing and implementing strategies...

The Continent s fastest expanding, private equity-backed FinTech is looking to add a talented and experienced Customer Experience Manager to their team. Since identifying a gap in the African online...

The Job holder s major responsibility is to increase the loyalty customers have to the company, its products and services.

Main responsibilities of the job managerial / supervisory/ operational responsibilities or roles: attend to customers by responding to their queries and providing guidance where necessary. Receive...

Job description contact experience manager job, latest customer service jobs in Kenya, reporting to: director, customer experience, band: 4.1, department: mobile division, role purpose the purpose of...

- Developing customer service procedures, policies and standards for the department, in agreement and as guided by the Sales Director.- Answer to all customer queries / complaints / feedback in a...

**work station:** Maputo **role purpose:** provide 1st and 2nd level of support to M-Pesa systems and it business processes. Provide ITIL management under M-Pesa ITIL operations to cope with...

The Customer Service Manager is to be responsible for all matters relating to customer service and complaints management Principal Outputs of this Role: Managing inputs into Navision and CRM relating...

Job description title: customer service manager, location: Nairobi, salary: competitive based on experience, our client is a fast growing Internet service provider in the country. They seek to hire an...

Vivo activewear customer experience manager jobs in Kenya the customer experience manager will lead the development and implementation of the vivo customer experience strategy as we deliver happiness ...

Customer experience manager for a betting and gaming company brightermonday consulting customer service & support brightermonday consulting customer service & support Nairobi|full timeentertainment,...

Establish professional and deep relationships with key personnel in assigned customer accounts Leads account planning process that develops account strategy, financial targets and critical milestones...

Shop zetu - vivo activewear customer experience manager jobs in Kenya find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities &...

**key accountabilities & contacts key performance objectives** strategy formulation & execution **tasks** implement customer experience strategy. Embed a customer centered culture ensure consistent...

Customer care manager brightermonday consulting customer service & support brightermonday consulting customer service & support Nairobi|full timeentertainment, events & sport|KSh confidential 7m job...

Job description our client is an NGO working in Migori county looking to engage a management trainee graduate. Job description gains knowledge and experience required for promotion to management...

Job description head of talent management jobs, latest HR jobs in Kenya, reporting to: chief human resource officer, band: 5.1, department: human resources , role purpose we are seeking to hire head...

Our client, DPO Group is the leading online payment company across the continent who serves the travel, tourism and hospitality sector (with more sectors in the pipeline). They are leaders in...

Job summary administer the relevant tax acts for assessments, collection, and accounting for revenue minimum qualification:bachelor experience level:senior level experience length:5 years job...

Job description job details fahari gardens hotel Nairobi is located in one of the most serene areas of Kenya s capital city. We boast of providing world-class accommodation services to our esteemed...

Job Summary To execute the Customer Care strategy and guide the implementation thereof in order to provide outstanding customer service to our clients by developing effective customer service...

Key ResponsibilitiesImplementing procedures and business processes and structures that drive a culture of consistency, dependability, and reliability in the customer care department.Service excellence...

The Nairobi Hospital, a leading health care institution in Eastern Africa has excellent career opportunities for individuals who possess a passion for excellence, strong work ethic, are results...

Experience and Qualifications 5 years experience leading a customer service team in a diverse environment across multiple countries and cultures. Strong working knowledge of customer service processes...