Customer experience management jobs

Person specification:at least 10 years work experience with a minimum of 5 years in leadership.Degree in business or any other relevant field. Proven leadership experience within a customer facing...

Key skills:1. A strong customer focus2. A keen eye for details.3. Problem-solving skills4. Ability to work under pressure5. Ability to deal with difficult clients6. Excellent team player7. Written...

To manage work queues to ensure all delinquent queues are actioned.All call information to be captured accurately.Make contact with defaulting customers by calling them with an aim of negotiating a...

Contact prospective customers by both telephone Vet lead list for warm and cold leads Up sell additional products as need arises Use CRM to track progress with new prospects Researching required...

Qualificationslocation is in Westlands.Good experience in medical sales, customer service, diploma in business /marketing / any related coursemust have 3 year of experience.

Qualificationslocation is in kitengelagood experience in sales, customer service, manage till and cash uprelevant experience in online/social media marketing.Diploma in business /marketing / any...

Qualificationslocation is in kiambugood experience in sales, customer service, and field salesexperience in roofing, trusses and decra salesdiploma in business /marketing / any related coursemust...

Qualificationslocation is in Nairobi CBD.(this role includes house allowance and overtime)good experience in medical sales, customer service, diploma in business /marketing / any related coursemust...

Ensure proper records are maintained by reviewing accounts reconciliation and payment vouchers.Prepare accounting documents, post transactions and generate relevant reports,Collection of tenancy...

Skills and competencies:strong client services and customer service skillsstrong communication skills; interpersonal, written, and oral.Ability to think and act both strategically and...

Develop and implement mobile banking strategy, policies and procedures. Design and Co ordinate the development, rollout and management of mobile banking business.Develop processes for bulk...

Develop and implement strategy, policies and procedures relating to card business.Develop and implement strategies for maximizing revenue generation through interchange income, cross sell routes,...

Key responsibilities:develop processes for money transfer service sales activations and marketing plans targeting specific MTS merchants for joint marketing and promotions and marketing...

Key responsibilities:develop and implement agent banking strategy, policies and procedures. Design and Co ordinate the development, rollout and management of agent banking business.Initiate and...

Drive debit card acquisition and marketing plans in line with the card business strategy.Optimally drive growth in new Debit card customer acquisition and usage.Engage third parties e.g. vendors,...

Responsibilities Greet customers with a smile and take the customer s order, thank, and invite them back when they are leaving. Provide menu options to the customer while upselling. Processing both...

Skills and competencies:strong client services and customer service skillsstrong communication skills; interpersonal, written, and oral.Ability to think and act both strategically and...

Be accountable for the effectiveness of the operations and support teams.Working with the team and senior management to create impactful KPIs and work with the operations and support team to...

1.\tOverall manager in charge of the workshop and responsible for all affairs and activities in the workshop.2.\tProvide technical guidance to all mechanics in the workshop.3.\tKeep abreast of new...

1. Drive the revenue & profitability of the shops within the allocated retail cluster2. Reports & sales projections/planning3. Enforce sops across all stores within the clustera. Manage the shops...

Provide leadership to the quality assurance team. Ensure that quality is achieved through good system design, quality control, and continuous improvement across FinTech group. Achieve continuous...

Duties and responsibilitiesoversee the management of traffic to the company s social media platformsmanage digital marketing campaigns and day-to-day activitiesdevelop relevant content topics to...

Responsibilities: achieving over 80% occupancy by advertising, filling vacancies, conducting tours andclosing B2B and NGO clients developing and implementing strategic marketing strategies...

Reporting to the Airtel money director, the incumbent s role will include:lead the design, documentation, communication and implementation of Airtel s risk management and compliance framework....