customer experience coordinator

Job Purpose:Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.Responsibilities:Provide outstanding customer services to patients, ...

YOUR MISSION Impact Quality Coordinator contributes to the success of the organization as a whole through Profitability (Managing Costs) and CX (Customer Satisfaction) control. Processes Optimization: ensuring the effective execution and enhancement of the cost affecting processes. KPIs: CPO (Cost per Order), Compensation CPO, CR, Process Adherence, CRC (Contact Resolution Center Adherence), Agen...

If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

Job Purpose:Reporting to the CEO, the overall purpose of this role is to plays a crucial role in ensuring the successful execution of electronic security projects by coordinating resources, managing communication, mitigating risks, and maintaining project quality. They act as a central point of contact for all project-related activities, ensuring that projects are delivered on time, within budget...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Dean Of Academics and Research, this po...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Dean of Academics and Research, this po...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: Reporting to the CEO, the overall purpose of this role is to plays a crucial role in ensuring the successful execution of electronic security projects by coordinating resources, managing communication, mitigating risks, and maintaining projec...

Position Overview:As an Events Coordinator at Ticketsasa, you'll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional organizational skills, and a flair for innovation and creativity, you'll ensure that each event exceeds expectations. From guiding event merchants through their journey with us, from ince...

Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Position Overview: As an Events Coordinator at Ticketsasa, you ll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional or...

Location: Nairobi, Kenya Duration: 1 Year Our client, the Gunnebo Group, a prominent international supplier of security solutions boasting a wide array of security products and services, is actively searching for a driven Intern Sales Coordinator to enhance operations at their East African branch. The preferred candidate will lend support in administrative duties and play a role in marketing ende...

What you will be doing Under the direct supervision of the Field Associate Manager - Kenya, the Field Coordinator shall provide full support to the field team with all necessary project activities to ensure maximum efficiency on the ground. The ideal candidate learns quickly, is resourceful and has experience managing teams and running a field project. In this role, you'll: Participate in field a...

What you will be doingUnder the direct supervision of the Field Associate Manager - Kenya, the Field Coordinator shall provide full support to the field team with all necessary project activities to ensure maximum efficiency on the ground. The ideal candidate learns quickly, is resourceful and has experience managing teams and running a field project.In this role, you'll:Participate in field agen...

Reporting to the Dean Of Academics and Research, this position is responsible for facilitating clinical placements and coordinating with clinical sites for students, managing student placements, ensuring compliance with regulatory requirements, and supporting students throughout their clinical experiences. Applicants must be in possession of Bachelor s degree in healthcare administration, nursing...

Reporting to the Dean of Academics and Research, this position will be responsible for overall Coordination of language programs, including scheduling classes and Certification Examinations, promptly responding to and conclusively addressing emergent issues regarding the programs ensuring that students are well supported in their learning journey. Applicants must be in possession of Bachelor's de...

About the role.Our client is looking for a passionate, committed, and flexible Operations Coordinator to drive the success of their business in Kenya. The Operations Coordinator will work with a stellar operations team on the daily functions that are at the core of Uber Eats, develop practical solutions, and deliver changes for immediate business impact, while also supporting analytical needs acr...

At Pula, we are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide. We work in eight countries across Africa and Asia, and in 2017 alone, we facilitated crop and livestock insurance cover to 611,000 farmers in Kenya, Rwanda, Uganda, Nigeria, Ethiopia and Malawi What you will be doing ...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

POSITION SUMMARY: The Beauty and Nail Art Therapist will offer training to equip students with comprehensive knowledge and practical skills in the field of beauty therapy. The training should cover a wide range of topics, including skincare, facial treatments, body treatments, makeup artistry, nail care, and spa therapies. ESSENTIAL FUNCTIONS: Offer skills in beauty and nail art therapy to reside...

# Key responsibilities- Guide staff and their managers through the overseas working process, in-line with the King's Overseas Working Framework;- Act as a case manager, as the single point of contact for staff to provide support in the end-to-end management of their individual Global Staff Mobility case, working with Payroll, HR and external Vendors, as required;- Keep track of all Global Staff M...

POSITION SUMMARY:The Beauty and Nail Art Therapist will offer training to equip students with comprehensive knowledge and practical skills in the field of beauty therapy. The training should cover a wide range of topics, including skincare, facial treatments, body treatments, makeup artistry, nail care, and spa therapies.ESSENTIAL FUNCTIONS:Offer skills in beauty and nail art therapy to residents...

About the role BURN is currently seeking a highly organized and detail-oriented Assistant Systems Coordinator to oversee critical aspects of document control, Quality Management System (QMS), and Environmental Management System (EMS). The ideal candidate will play a pivotal role in managing document-related activities, including assigning document numbers, uploading documents on the intranet, and...

The Medical Assistant Float is responsible for supporting the delivery of health care services under the medical supervision of Clinician and/or Physician at five health centers. Assist patients by providing testing, screening, and education required for the provision of medical care. Assist providers to ensure high quality, efficient delivery of care. Screen patients, prepare exam rooms, provide...

About the roleBURN is currently seeking a highly organized and detail-oriented Assistant Systems Coordinator to oversee critical aspects of document control, Quality Management System (QMS), and Environmental Management System (EMS).The ideal candidate will play a pivotal role in managing document-related activities, including assigning document numbers, uploading documents on the intranet, and e...

HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: The Beauty and Nail Art Therapist will offer training to equip students with comprehensive knowledge and practical skills in the field of beauty therapy. The training should cover a wi...