customer executive officer

The Talent Nexus is a full-service Recruitment and Talent Management company, proud to be serving small and medium businesses across Kenya. We are obsessed with customer experience. We are specialists in executive search and recruitment. Salary: 60-70K Summary Our client is a well-established company in the construction industry. They are looking for a pro-active, self driven and experienced cand...

AAA Growers is one of the leading exporters of premium & prepared vegetables from Kenya and the largest commercial grower and exporter of chillies from Kenya. We aim to provide quality products which redefine what innovative, healthy and delicious vegetables should be. Summary As the Sales Officer1 you will play a key role in ensuring service delivery as well as develop strategies to increase cus...

JOB SUMMARY:The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers.KEY RESPONSIBILITIES:Customer Care - 65%To respond in a friendly, supportive helpful and tim...

About the role:The Regional Business Manager will guide sales, collections and entire business operations in the region they are assigned to for the direct distribution of Sun King Solar products sold on a Pay-As-You-Go basis (also called and recognised as the "EasyBuy" Business unit). This is done through an extensive network of agents called "Energy Officers" who visit door-to-door and sell. Ea...

Duties and Responsibilities Overseeing administration and general running of the KPA operations and the secretariat Maintain the secretariat database as well as KPA reports/ records Review and edit documents as needed, verify and review materials for completeness and conformance with the established regulations and procedures Program implementation and monitoring, including developing and impleme...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...

Job Description To ensure that the kitchen runs at an acceptable food cost. To ensure that ambassador productivity is maximized and payroll costs minimized. To work with the Executive Chef in setting each outlet menu and recipes for each meal period in order to ensure accuracy. To ensure that all outlet kitchens adhere to Company and Hotel Policies and Procedures and all Standards. To prepare and...

Job DescriptionTo ensure that the kitchen runs at an acceptable food cost.To ensure that ambassador productivity is maximized and payroll costs minimized.To work with the Executive Chef in setting each outlet menu and recipes for each meal period in order to ensure accuracy.To ensure that all outlet kitchens adhere to Company and Hotel Policies and Procedures and all Standards.To prepare and upda...

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or ot...

Job DescriptionTo ensure that the kitchen runs at an acceptable food cost.To ensure that ambassador productivity is maximized and payroll costs minimized.To work with the Executive Chef in setting each outlet menu and recipes for each meal period in order to ensure accuracy.To ensure that all outlet kitchens adhere to Company and Hotel Policies and Procedures and all Standards.To prepare and upda...

Job Description (Roles and Responsibilities) 1Main purpose of job:This is an exciting opportunity to work in one of Nairobi's biggest Foreign Missions, supporting the planning and delivery of events for the High Commissioner (HC), two Deputy High Commissioners' (DHCs) and other High Commission events. The job holder will be expected to work with the Residence & Events Manager to plan and deliver ...

The British High Commission in Nairobi is the diplomatic mission of the United Kingdom in Nairobi. It is located in the Upper Hill area of Nairobi.The British High Commission in Kenya maintains and develops relations between the UK and Kenya. Main purpose of job: This is an exciting opportunity to work in one of Nairobi s biggest Foreign Missions, supporting the planning and delivery of events fo...

Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

RESPONSIBILITIES This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems Responsible to actively engage with the NTB clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remote channels us...

Job SummaryReporting to the Coverage Executive, East Africa, the Senior Coverage Officer is primarily responsible for developing and maintaining relationships with existing and prospective customers and promoting the bank's financial solutions within the assigned region. The incumbent is expected to initiate and originate quality deals and viable transactions in line with the bank's strategy.Resp...

Department Section Subsection: Sales and Marketing Reports To (job): Head Of Sales & Customer Service Location/Unit: Nairobi Main Duties and Responsibilities Planning Sales activities and Customer / Prospect contract Preparing reports, Proposals, and Quotations Conducting surveys Ensuring Sales targets are met month on month Conducting presentations to the Clients Identity Business opportunities,...

Principle AccountabilitiesCross sell of bank services & products (cash mgt., trade, treasury, overdrafts, loans, custody, asset based finance, insurance premium finance (proposed) to existing and new liability clientele.Liaise with credit and trade finance back office to open LC and guarantees.Liaise with branches and other customer units to resolve customer enquiries.Acknowledge customer's lette...

Are you passionate about the coffee industry? Do you have a proven track record in business development and relationship management? We are seeking dynamic and experienced Field Services Officers to join our team at Kenya Cooperative Coffee Exporters (KCCE). Reporting directly to the Chief Executive Officer, the successful candidate will play a crucial role in driving coffee mobilization initiati...

Job PurposeReporting to the Chief Executive Officer, the Manager Corporate Communication will be responsible for ensuring that good corporate image is maintained while effective communication with stakeholders is sustained.Reporting Relationship:This role reports to Chief Executive Officer.Supervises:Senior Corporate Communications Officer and Corporate Communication Officer.Job Specification:Dut...

ABOUT THE ROLEThis role will provide professional services as follows: -Fleet - deliver fleet clerical and management services that expedite, maintain and support motor vehicle and motorcycles operations services to staff to ensure, efficiency and excellent customer service.Liaison Act as Protocol officer, liaising with various Government departments and agencies (Immigration, KRA Customs, NGO Bo...

Job Purpose:The Director is responsible to the Chief Executive Officer for setting of standards, licensing, ensuring service viability and advocacy through public education in line with the Water Act 2016 Section 72.Reporting Relationship:This role reports to Chief Executive Officer.Supervises:Manager Licensing, Manager standards, Manager Tariffs, and Manager, Advocacy and Public Education.Job Sp...

Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil War. ABOUT THE ROLE This role will provide ...

Job Description About the role BURN is looking for a Chief of Staff to work closely with the company s Chief Executive Officer to flesh out the short and long-term goals and make sure the company s output falls in line with those goals. Duties and Responsibilities: Collaborate with senior management to devise effective short and long-term plans. Carry out initial research, project design, and tho...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To support the Premier Relationship Manager s sales and relationship building activities by completing the administrative requirements of the sales f...