customer engagement skills

We are searching for a talented Digital Marketing Specialist to join our team and help us in our overall digital marketing efforts. You ought to possess the skills necessary to understand consumer behavior patterns and generate innovative ideas. Additionally, you should have a comprehensive understanding of specialized digital marketing concepts, principles, and strategies. Ultimately, you should...

About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by entrepreneurs passionate about the role technology can play in improving health outcomes, Ilara Health helps over 2,000 clinics spread a...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose To support with regional marketing and communication teams with local marketing day-to-day management activities. The Part-Time marketing manager will be responsible for overseeing and implementing marketing strategies to drive business growth, increase brand awareness,...

About the Role:As a Junior Digital Advisory Consultant, you will actively contribute to our strategic initiative, Project Deux, aimed at expanding our customer base and enhancing digital transformation outcomes. This role involves intensive training and hands-on activities that prepare you to support our customers in adopting and integrating digital and AI technologies into their business models....

Nova Pioneer Education Group is a Pan-African independent school network offering preschool through secondary education for students from ages 3 through 19. We prepare the next generation of leaders and innovators through world-class teaching methods with an emphasis on 21st century skills Key responsibilities for the role include: Collections & Customer engagement Play a key role as a member of ...

Kilimall.co.ke is Kenya s largest online shopping mall. We launched in July 2014 and our mission is to become No.1 E-commerce platform in Africa. We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more. Our range ...

Visa is a global payments technology company that connects consumers, businesses, banks and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Summary This is a hands-on, consultative engagement role, so we re looking for a talented, client-facing solution architect with practical payments experience, a clear understanding of ...

Job Description This is a hands-on, consultative engagement role, so we re looking for a talented, client-facing solution architect with practical payments experience, a clear understanding of technical architecture, trends in the industry and the ability to determine future direction of enabling technology for Visa payment solutions in the government space . Therefore, strong commercial acumen, ...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Job Summary: CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabo...

As our name suggests, our customers rely on us in providing suitable technology inputs to support their business goals. We create enduring partnerships with our customers and align our success strategy with their corporate objectives. About the Role: As a Junior Digital Advisory Consultant, you will actively contribute to our strategic initiative, Project Deux, aimed at expanding our customer bas...

This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilateral Deve...

Job Level : JL-2 Job Title : Clinical Officer Years of Experience : 3 Years of relevant experience Reporting to : Clinic Operations Lead About Ilara Health At Ilara Health we are building a network of technology-enabled primary healthcare clinics (PHCs) delivering affordable, quality healthcare to Africas under-served communities by partnering with local providers across the continent. Founded by...

ResponsibilitiesPatient Assessment and Diagnosis:Take or review patients' medical history to determine appropriate clinical examinations, laboratory investigations, and treatment plans.Order investigations and interpret results for diagnosis, explaining findings and treatment options to patients.Treatment and Referral:Diagnose conditions and initiate suitable treatment plans, ensuring adherence t...

JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

Client Management (50%)Coordinate intakes and data approval on a weekly basis to ensure smooth implementation within the set guidelines. In case of travel coordinate the necessary approvals with your supervisorProvide quality service and support to eProd clients, including onsite training, online follow up sessions, scheduled data health checks and define implementation plans to align with the cl...

Job Opportunity: Head of Technical Training Institute (Road Safety and Automotive Related Courses) Nairobi Career Management Centre is a Human Resources Management Consulting firm that offers comprehensive HR Services like Recruitment, Job Evaluation, Training, Payroll Outsourcing, Labor Compliance, Engagement surveys, Staffing Solutions & HRMS to businesses both at a strategic and operational le...

ABOUT THE ROLEKey responsibilities for the role include:Collections & Customer engagementPlay a key role as a member of the collections team to ensure collections targets are metPrimary responsibility is the collection of an outstanding debt within agreed deadlinesSupport weekly communication strategies (emails, calls, etc.) to manage and assist in collecting delinquent debtorsEnsure customer que...

Banking jobs. Job Purpose The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank s products and services whilst building long-term profitable customer relationships. Key Responsi...

Summary This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilate...

About the role:You will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes . This position will require extensive travel within the country.What you would be expected to doTraining Program Development: Develop comprehensive training programs and materials for field staff and sales a...

Marketing Manager - Specialist Consultant - EthiopiaRole Purpose To support with regional marketing and communication teams with local marketing day-to-day management activities. The Part-Time marketing manager will be responsible for overseeing and implementing marketing strategies to drive business growth, increase brand awareness, and achieve marketing objectives. This role requires a blend of...

Our Client in the telecommunications sector seeks to recruit Client Service Managers.Job PurposeTo provide back-end support to assigned Key Account Managers and Business Development Advisors to process quotes and sales orders. The role will be involved in proactive customer engagement checking client health status, complaints resolution and mitigating complaints arising. In addition, the role wil...

About the role: You will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes . This position will require extensive travel within the country. What you would be expected to do Training Program Development: Develop comprehensive training programs and materials for field staff and sale...