customer engagement skills

e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. Summary The Sales Pre Qualification Associate is responsible for inbound and outbound communication to cust...

JOB PURPOSE STATEMENTThe role holder is in charge of a product throughout its product lifecycle. That includes working out what customers want, helping the business to build the right product, and then supporting the business to sell it. They also provide the product vision and leadership for the many other roles involved in developing, supporting, marketing, and selling the product. That include...

We are seeking to recruit a highly creative and dynamic individual to join our team as aGraphic Designer.The role holder will be involved in visual storytelling, of concepts and ideas, that engages, informs, and inspires. They will be responsible for creating, designing, and updating the company's visual aspects in line with the company's brand.Key Duties and Responsibilities:Develop design brief...

S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...

We are seeking to recruit a highly creative and dynamic individual to join our team as a Graphic Designer. The role holder will be involved in visual storytelling, of concepts and ideas, that engages, informs, and inspires. They will be responsible for creating, designing, and updating the company's visual aspects in line with the company's brand. Key Duties and Responsibilities: Develop design b...

ACTSERV is an actuarial consulting firm with over two decades of business visibility. Having grown in scale and market share, we strive to improve on our service offering by embarking on adaptive technology that delivers cutting edge solutions. This allows us to walk with client teams in delivering on their value propositions. Summary We are seeking to recruit a highly creative and dynamic indivi...

The primary responsibility of the Security Systems Engineer (L3) is to provide technical support to NTT clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environm...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...

The primary responsibility of the Security Systems Engineer (L3) is to provide technical support to NTT clients. This includes remotely supporting clients within service level agreements (SLAs), to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environm...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objecti...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that ar...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Position SummaryThis role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are seamless, intuitive, and delightful to users. The UX Lead plays the strategic role of aligning product roadmaps with consumer/market needs, thereby, creating balanced and elegant product solutions amidst constraints in the product's ...

Job SummaryThis role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectives.The role holder will drive an effective integrated campaign management and measurement delivering on set brand and commercial key performance indicators (KPIs).They will manage the day-to-day relationship with key marketing agencies (c...

JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy. KEY RESPONSIBILITIES: Business Acquisition - 60% To implement the Bank's business development strategy at branch level including growth in customer base with...

JOB SUMMARY:The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy.KEY RESPONSIBILITIES:Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with con...

Finance accounting jobs in Kenya. Are you an experienced Pricing and Market Analyst who goes beyond data to drive real business results? Do you excel in critical thinking and have meticulous attention to detail, but also thrive in developing strategies that positively impact profits? If you have the drive, entrepreneurial spirit, and a knack for communicating and implementing ideas, you could be ...

Job OverviewThe Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION's strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company's goals. This includes crafting press releases, managing inter...

We are hiring IoT Sales Representatives to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as consumer electronics. We are looking for candidates who are technically skilled and familiar with embedded Linux and RTOS. We are expanding in all time zones, so we can accommodate candidates from almost any country as ...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are...

Job Description Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company s goals. This includes crafting press release...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, custo...

Job PurposeThe Program Coordinator will be the IFRC focal point responsible for supporting the effective and timely implementation of all tasks related to the development of the regional initiative. This will include overall quality assurance of all program documents, management of relationships and engagement with stakeholders, coordination, communication, mobilization of technical support, SPRM...