customer engagement manager

KEY RESPONSIBILITIES Collaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements. Use customer insights and market deep knowledge to develop quick scale to value cust...

Marketing Manager - Specialist Consultant - EthiopiaRole Purpose To support with regional marketing and communication teams with local marketing day-to-day management activities. The Part-Time marketing manager will be responsible for overseeing and implementing marketing strategies to drive business growth, increase brand awareness, and achieve marketing objectives. This role requires a blend of...

The British Council is a British organisation specialising in international cultural and educational opportunities. Role Purpose To support with regional marketing and communication teams with local marketing day-to-day management activities. The Part-Time marketing manager will be responsible for overseeing and implementing marketing strategies to drive business growth, increase brand awareness,...

KEY RESPONSIBILITIESCollaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value custom...

KEY RESPONSIBILITIES Collaborate with marketing and sales to design and deploy customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital Insurance, Wealth & VAS products / enhancements. Use customer insights and market deep knowledge to develop quick scale to value c...

KEY RESPONSIBILITIESCollaborate with marketing and sales to design and deploy customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital Insurance, Wealth & VAS products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value cus...

Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...

R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...

Job DescriptionThe Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company's value proposition, ensure all OpCos are delivering a cohesive customer e...

Job Purpose:The accountant- AP/AR will be responsible for preparing, receiving, sending and verifying invoices in both payables and receivables. In this role you will be charged with the responsibility of completing payments by receiving, processing, verifying, and reconciling invoices as well as maintaining proper books of accounts. In addition, continuously support operational processes; and ma...

This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilateral Deve...

About the role:You will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes . This position will require extensive travel within the country.What you would be expected to doTraining Program Development: Develop comprehensive training programs and materials for field staff and sales a...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are...

d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Summary he Customer Value Manager will play a pi...

Summary This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilate...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Venture Management Tribe Lead, the New Market...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. JOB DESCRIPTION Reporting to the Venture Management Tribe Lead, the Ne...

Marketing jobs in Kenya. Job Description Reporting to the Venture Management Tribe Lead, the New Markets Lead (Senior Manager New Markets) will develop, implement, and manage a strategy and operating model that facilitates Safaricom s entry into new markets and growth areas. The incumbent will support the growth and development of the market by successfully implementing Safaricom s business strat...

Johnson & Johnson Innovative Medicine is recruiting for Key Account Manager Neuroscience to be located in Nairobi, Kenya. About Johnson & Johnson English At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are...

JOB DESCRIPTIONReporting to the Venture Management Tribe Lead, the New Markets Lead (Senior Manager New Markets) will develop, implement, and manage a strategy and operating model that facilitates Safaricom's entry into new markets and growth areas. The incumbent will support the growth and development of the market by successfully implementing Safaricom's business strategy. He/she will support l...

What You ll DoAdministration: this will involve record keeping, filing, petty cash float management and other duties such as preparation of staff schedules/timetable.Sales: working towards the achievement of the allocated sales target through customer engagement, guide and motivate sales team, and provide feedback to management to in regards to product movement, store footfall, slow moving items,...

Purpose of the Job: Reporting to the Head of Branches, the position will be responsible for business development and operations, ensuring compliance, staff engagement and business acquisition to grow profitability in line with strategy of the bank. Job Description Implement business development strategy to grow liabilities and assets at branch level Formulate and implement branch business plans, ...

Reporting to the Janssen Country Manager, the KAM/Product Manager is combining some elements of traditional functional areas: product management and sales. The Key Account Manager is responsible for creating the right environment to achieve and maintain market access to our new portfolio of neuroscience products treating debilitating disease areas such as: Schizophrenia, Epilepsy, ADHD, Dementia....

Job Purpose:The accountant- AP/AR will be responsible for preparing, receiving, sending and verifying invoices in both payables and receivables. In this role you will be charged with the responsibility of completing payments by receiving, processing, verifying, and reconciling invoices as well as maintaining proper books of accounts. In addition, continuously support operational processes; and ma...