customer engagement jobs

Your mission is to effectively develop and deliver a customer-centric communication experience that articulates ndovu's value and positive impact on our customers' daily lives from serving their immediate financial needs to helping develop long-term healthy financial habits. You will build an enduring relationship with customers that drives awareness, conversion, engagement, retention, and loyalt...

Job Description Job Purpose: The role holder will be responsible for driving initiatives to enhance employee satisfaction, retention, and productivity. He/She will play a significant role in executing the bank's employee engagement strategy and promoting a positive workplace culture. Key Duties and Responsibilities: Support management in developing and executing the Bank's employee engagement str...

We are seeking a highly organized and versatile individual to join our team. As a Program Support Specialist, you will play a key role in supporting various aspects of our organization, including procurement, finance, event coordination, communications, and operations. The ideal candidate is detail-oriented and proactive and possesses excellent communication and multitasking skills. Location pref...

This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries, this role will be focused on appraising the market opportunity and delivering strategies that enable Visa Acceptance Solutions (Cybersource) to identify, qualify and contract opportunities to retain and grow our clients...

Procurement jobs. Salary: 70K-80K Our client is seeking a dynamic and experienced individual to fill the role of Retail Outlet Manager for their store specializing in nutritional supplements, organic snacks, and beauty products. The ideal candidate will have significant experience in retail management, particularly in the beauty and nutritional supplement sectors. Key Responsibilities: Oversee al...

Salary: 70K-80K Our client is seeking a dynamic and experienced individual to fill the role of Retail Outlet Manager for their store specializing in nutritional supplements, organic snacks, and beauty products. The ideal candidate will have significant experience in retail management, particularly in the beauty and nutritional supplement sectors. Key Responsibilities: Oversee all aspects of day-t...

Your contributionsEvaluate, benchmark, and market price jobs. Analyze compensation data and recommend salary grades. Assist in the design and implementation of base pay structures, incentive programs, and equity plans that reflect PSI's compensation philosophy. Review and sometimes approve proposed salary offers and provide feedback based on analysis of the labor market and internal equity. Parti...

Driving Business Performance 50 velopment and implementation of business strategies to deliver performance and growth targets of the Cluster.Interpret overall Retail and Business Banking strategies into implementable plans and communicate to the branches in the cluster.Define, agree and implement with branch management throughout the cluster the necessary strategies and processes in respect of se...

Your mission is to effectively develop and deliver a customer-centric communication experience that articulates ndovu's value and positive impact on our customers daily lives from serving their immediate financial needs to helping develop long-term healthy financial habits. You will build an enduring relationship with customers that drives awareness, conversion, engagement, retention, and loyalty...

Brightpoint Infotech is an Enterprise Business Solutions & Services provider and a leading Global Microsoft Solutions Partner focused on offering cutting-edge Digital Transformation Solutions and Services. With a solid team of multicultural and multi-lingual consultants, we bring industry-specific expertise and domain knowledge to every engagement. We are headquartered in Fort Lauderdale, Florida...

Key Role Description:The jobholder is primarily responsible for engaging with clients to create travel itineraries and provide all the necessary arrangements for their safari experiences, conducting effective and efficient tour package sales, promoting and converting inquiries into booked tour business, following up on customer quotes assigned to you and progressing them to closure, while reporti...

Ndovu is a micro-investment platform that provides easy access to financial markets including Africa. Ndovu digitizes the investing process, providing access to global markets whilst providing advice all through your phone. The co-founders have 44 years of combined experience in building and scaling technology products, launching fintech products, and deep investment expertise in financial market...

Media Force Communication is a full service communication agency based in Nairobi, Kenya. Our solutions are in strategic communications, creative and marketing, storytelling and development of technology platforms. Our services empower non-profits, emerging businesses and corporates so they remain relevant in this digital age. Job Overview: The ideal candidate will be responsible for copy-writing...

Job PurposeThe incumbent is required to implement business and service strategies to deliver Retail and Business Banking performance and growth targets of a cluster of branches in the region. Provide leadership of a number of branches to ensure the delivery of the business plans for the cluster by establishing a high-performance culture amongst the branch management and relationship management te...

Manage the entire product life cycle of a breakthrough software technology product for sustainable public transport in Africa including market research, specification development, product development and evolution, and product marketing across BasiGo s marketsDevelop insights into market needs and customer requirements through customer and market research, data analysis, and competitive landscapi...

Job SummaryDevelop and deploy card products sales strategy.Participate in development and execution of card sales programs.Actively participate in the development and deployment of card business credit policyDevelop and implement an end-to-end card business on-boarding process flow for all card products.Drive your own and entire bank card sales target.Own and drive card sales targets across the e...

Digital Channels StrategyDevelop and execute a comprehensive digital channels strategy aligned with organizational goals and user needs. This involves identifying target audiences, defining channel objectives, and prioritizing initiatives to improve digital engagement and drive business outcomes. Channel Development and EnhancementLead the development, enhancement, and optimization of digital cha...

This position will perform a key sales role in the development of Visa Acceptance Solutions (Cybersource) East Africa expansion plans. Working in strategically targeted countries, this role will be focused on appraising the market opportunity and delivering strategies that enable Visa Acceptance Solutions (Cybersource) to identify, qualify and contract opportunities to retain and grow our clients...

Hela Capital exists to address immediate financial challenges that our clients encounter. Our products are easy to access through our mobile lending application named Hela Pesa which can be downloaded from google play store. JOB SUMMARY The Social Media specialist will be responsible for driving sales through all Social Media channels and position Hela Pesa as a top brand in Kenya by increasing i...

JOB PURPOSE The Public Communications and Engagement Officer will play a pivotal role in advancing Amnesty International Kenya's mission by implementing strategic communication and engagement initiatives. This role is responsible for increasing awareness, mobilising action, building a strong supporter base, fostering dialogue, and aligning with Amnesty Kenya's overall goals and messaging. BACKGRO...

Job Purpose StatementThe Senior Manager, CRM Systems role is to plan, organize, and manage staff and overall operations that facilitate the stable operation of the bank's Customer Relationship Management (CRM) systems, Feedback Systems, Policy Hub and other peripheral applications and system integrations. In collaboration with external vendors, system experts and information security experts the ...

Job Summary Develop and deploy card products sales strategy. Participate in development and execution of card sales programs. Actively participate in the development and deployment of card business credit policy Develop and implement an end-to-end card business on-boarding process flow for all card products. Drive your own and entire bank card sales target. Own and drive card sales targets across...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Develop and deploy card products sales strategy. Participate in development and execution of card sales programs. Actively participate in the development and deployment of card business credit policy Develop a...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities This role requires a mixture of system administration and client engagement hence the role holder must also be proficient i...