customer engagement jobs

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectiv...

Corporate and Internal Communications Craft and disseminate internal communications fostering a collaborative work culture. Craft captivating digital and internal content in line with the communications calendar. Manage crisis communications, ensuring timely and accurate information in collaboration with the Group Head, Marketing and Communications. Implement feedback mechanisms to continuously i...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory.Position Summary This role seeks an experienced professional to lead our team of UI/UX designers in researching, designing, and implementing digital products that are...

Job SummaryThis role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectives.The role holder will drive an effective integrated campaign management and measurement delivering on set brand and commercial key performance indicators (KPIs).They will manage the day-to-day relationship with key marketing agencies (c...

JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy. KEY RESPONSIBILITIES: Business Acquisition - 60% To implement the Bank's business development strategy at branch level including growth in customer base with...

JOB SUMMARY:The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy.KEY RESPONSIBILITIES:Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with con...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Excellence. Simply Delivered. is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. Role Purpose Under the management of the Country Operations Manager for Operations and Aviation the appointed person is mandated is to manage the country operations department, provide, and implement the Global and SSA Operational Func...

We are hiring IoT Sales Representatives to expand our reach in mission-critical industries such as Automotive, Medical Devices, Industrial Systems, Robotics, and Telco, as well as consumer electronics. We are looking for candidates who are technically skilled and familiar with embedded Linux and RTOS. We are expanding in all time zones, so we can accommodate candidates from almost any country as ...

Job OverviewThe Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION's strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company's goals. This includes crafting press releases, managing inter...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, custo...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Venture Management Tribe Lead, the New Market...

Finance accounting jobs in Kenya. Are you an experienced Pricing and Market Analyst who goes beyond data to drive real business results? Do you excel in critical thinking and have meticulous attention to detail, but also thrive in developing strategies that positively impact profits? If you have the drive, entrepreneurial spirit, and a knack for communicating and implementing ideas, you could be ...

Job Description The Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company s value proposition, ensure all OpCos are delivering a cohesive customer ...

Marketing jobs in Kenya. Job Description Reporting to the Venture Management Tribe Lead, the New Markets Lead (Senior Manager New Markets) will develop, implement, and manage a strategy and operating model that facilitates Safaricom s entry into new markets and growth areas. The incumbent will support the growth and development of the market by successfully implementing Safaricom s business strat...

The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. Key Purpose Statement To manage, lead and support the team so that manufacturing, quality and maintenance targets are achieved in the most cost effective and efficient manner. Key Duties & R...

Job Description Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company s goals. This includes crafting press release...

Job DescriptionThe Customer Value Manager will play a pivotal role in establishing d.light as a leader in customer centricity within the industry, driving increased customer engagement, satisfaction & loyalty by optimizing all customer touchpoints with the company along their customer journey. They will enhance the company's value proposition, ensure all OpCos are delivering a cohesive customer e...

ROLE SUMMARYThe Head of Commercial - Africa will lead and deliver all sales and commercial activities in the sub-region in close partnership with the country commercial teams to achieve revenue, sales, and profit targets in line with financial objectives while ensuring full compliance with Swissport's governance, policies, and procedures. Position reports to Head of Commercial, CEMEAI.KEY RESPONS...

R&RsDesign, deliver and project manage customer lifetime value strategies across the customer journey, product categories and markets, to drive improved customer repayment speed, loyalty & upsell success rates.Collaborate cross-functionally with Product, Aftersales, Marketing & Sales Teams to develop strategies for targeted customer-centric engagement campaigns, offers & other initiatives.Own and...

Job PurposeThe Program Coordinator will be the IFRC focal point responsible for supporting the effective and timely implementation of all tasks related to the development of the regional initiative. This will include overall quality assurance of all program documents, management of relationships and engagement with stakeholders, coordination, communication, mobilization of technical support, SPRM...

Role SummaryThe jobholder is responsible to the Managing Director for ensuring that they develop marketing strategies to achieve the organization's objectives. He/she has to effectively manage the marketing, promotional and advertising activities of the organization.Functions / Key Results ExpectedSet annual and quarterly marketing goals and monitor performance of lead generation, funnel performa...

Relationship Management and Cross-Selling: Time split 85 the first point of contact for customers in the portfolioDrive any required communication to customers in the portfolioProactively target and recruit clients, through referrals from existing customer portfoliosProactively engage customers in existing portfolios to onboard close family members as part of the family banking strategyEnsure new...